4.5
Very Good 4132 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hapuna Beach Resort in Kamuela, you’ll be on the beach and minutes from Hapuna Beach State Park and close to Pu’ukohola Heiau National Historic Site. This 4-star resort is within close proximity of Mauna Kea Beach and Waialea Beach.

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators. Rooms have private lanais. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a spa tub. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kamuela? This resort has facilities measuring 0 square feet (0 square meters), including conference space. Self parking (subject to charges) is available onsite.

How to Get There

Hapuna Beach Resort
62-100 Kauna'oa Drive
Kamuela, HI 96743 United States

Reviews

4.5 Very Good 4132 Reviews
Better second time around
EmAndP

so we finally ventured back to this property after being sorely disappointed by the construction noise last year and this stay was much better. We were given a higher room and there was no noise granted our stay was on the weekend. I also felt like the staff were much more on their game than last time. After speaking to some of them it sounded like the construction has been hard on them too. In short, we'll be back. We also ate at the pool bar for lunch which was surprisingly good as was the a la carte menu.

Couples Getaway
tawnarae

This is our second stay at this resort. The first time was 14 years ago when it was under different management.
The rooms were comfortable and spacious - the ocean view was lovely. We were in the south tower, 9th floor, away from the renovation. The staff was wonderful- welcoming, friendly, and helpful. The beach is gorgeous and there’s some nice snorkeling along the coast on the north end.

On the not so positive side, there was a wedding party and very loud band next to our room. It would be nice to forewarn the nearby occupants ahead of time. Also, the resort seems rather barren now. The former art pieces were removed and there were no gorgeous local flower arrangements. I heard that the Westin only allows living plants.

Great property, service can be better
Tess N

We stayed at the Westin Hapuna beach resort for 5 nights in July with our 2 kids. My husband is a titanium member but I guess in this resort it does not mean much.
The first night we went to dinner, we also went grocery shopping, you'll know why...

The beach is gorgeous. It's a small beach but so pretty, warm water, no dirt, no seashells, no rocks just perfect - this maybe the greatest beach in the whole island!!!!

Now to the details ... my husband has a 5 suite upgrade but we did not get upgraded, I don't believe they are full. Maybe because the north side is close to the construction, which can be noisy between 8-5pm on weekdays. Luckily they gave us our requested south side room where you cannot hear the construction noise at all but you can definitely hear it in the beach. You can still find beach chairs even at 11 am in the morning, they are that empty.

We booked our room using points, as an titanium member we received the free breakfast for 2 per day, so total of 10 breakfast vouchers. Some days we used all 4 in one day, one of the days we paid for our 2 kids and on other days we eat our own danish, granola and fruit for breakfast in our room. It is a buffet breakfast but it's the same food everyday which gets tiring after a while, they charge $35/adult and half for kids 12 and under.

They give you ONE bottled water per day per room as part of your resort fee, I think it's ridiculous. We we're just at the Westin in Grand Cayman, they give you 4 bottles of water when they clean your room and 4 more at night plus rum cake. Now you know why you have to go grocery shopping the first day..

We had lunch in their pool restaurant and it took an hour and a half to get our food, I was about to walk out but the kids we're hungry. Another reason why you just bring our own food, snacks and drinks. No service in the beach either, we have to go up to the pool restaurant which is at least 15 min walk one way because there's only one path from the resort to get to the beach, just poorly design.

The service, the front desk is not friendly at all. They need to find people who is service oriented and customer focus to work their front desk or train them how to treat your guest properly, it is such as turn off.

The beach is worth it, since we came to Hawaii for the beach this property did not disappoint.