4.5
Very Good 3838 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hapuna Beach Resort in Kamuela, you’ll be on the beach and minutes from Hapuna Beach State Park and close to Pu’ukohola Heiau National Historic Site. This 4-star resort is within close proximity of Mauna Kea Beach and Waialea Beach.

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators. Rooms have private lanais. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a spa tub. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kamuela? This resort has facilities measuring 0 square feet (0 square meters), including conference space. Self parking (subject to charges) is available onsite.

How to Get There

Hapuna Beach Resort
62-100 Kauna'oa Drive
Kamuela, HI 96743 United States

Reviews

4.5 Very Good 3838 Reviews
Another wonderful stay
Reviewed 8 hours ago

This was our second time at the Hapuna Beach Prince. The beach was as beautiful as ever, the room was as comfortable as we remembered and the staff was amazing. We love the atmosphere here. Live music every night at the poolside bar, friendly, courteous service, and we hated to leave. We will definitely be back!

Amazing resort if they make some improvements.
Reviewed 24 hours ago

The room was absolutely wonderful. Facilities and amenities were nice. The view and the beach were wonderful. The pools were really nice when they weren't filled with garbage. The staff and service was professional and good about 40% of the time. Unfortunately more than half the time the service was so UNPROFESSIONAL and SLOPPY. It didn't ruin our vacation but it was a big distraction. Bored looking staff at the gym were using the equipment even with their badges on, the pool was littered with empty drinks and we even had fish out cups - it was just left like that until the next day. People took away our beach umbrella without saying a word even though we were still using it. Restaurant staff's attitudes were less professional than a fast food joint. There was even a waiter pouring out drinks into the planter in front of us. Restaurants are ridiculously overpriced. We only ate their once and went to the next door resort's supermarket and bought food for the rest of our meals. Finally we were offered a "welcome gift" that was just a 20 minute sales pitch trying to convince us to go to a Marriott loyalty program seminar. Nothing like lying to your customers to make then feel "welcome". Ridiculous!! It's really such a pity that such a wonderful resort on such a wonderful island is not living up to its potential. Better training of employees can remedy this problem. I hope there is improvement in the future.

Will hopefully improve under new ownership
Reviewed 1 day ago

We stayed in a condo that had the use of this hotel, and paid a daily fee for the privilege.

The hotel is not the most beautiful of buildings and is undergoing building works, which are unlikely to improve its 1980s facade. Westin had taken over the running of the hotel a few weeks prior to our visit, so I am prepared to believe that things will get better.

The best thing about the hotel was undoubtedly the buffet breakfast, which was extensive and served in a room with beautiful open-air views across to the beach. The serving staff were also attentive and friendly.

Other dining options were not so successful. The bar area by the family pool does not open until 10:30 (or ‘whenever the guy shows up’ according to one member of staff). If you’ve been in the pool since 8, with small children this is not really acceptable, especially since the pool is teeming with people by 10.

We ate one night in the ‘up market’ dining area, the Meridian. Service was fairly slow but friendly and the food was very good. However, the restaurant was shut for two of the nights we were there and then on another night there was a ‘re-launch’ party to which we were not invited, and so couldn’t eat there either.

Similarly, Naupaka (the dining area by the family pool) boasted very friendly service and good food, but was excruciatingly slow.

We wanted to watch the Football (soccer) World Cup and asked the concierge where this would be shown. After looks of bewilderment, we finally found someone who knew what we were talking about ... but it was (apparently) hotel policy not to show sporting events. (Compare this to our family holiday the year before in a hotel in Fiji, where we asked to watch the British Lions Rugby and our request was instantly met ... complete with bar service!)

The hotel has a lovely position, and snorkelling on the reef on the right hand side of the beach is a must; plenty of interesting fish and (if you are lucky) a green turtle or two.

All in all, for what we paid, I give this an average score. Could do better.

A truly ideal Hawaiian experience
Reviewed 1 day ago

This resort was recently renovated & became a Westin resort, located on the western side of the Big Island, about a half hour drive north of Kona. It’s on the sunny side of the island. It’s located on the beach, with great snorkeling without having to leave the resort. There is a beautiful adult pool as well as a family pool. Plenty of lounge chairs, included. The rooms are spacious & bathroom are magnificent! Our terrace overlooked the ocean. We enjoyed the Lei making and chanting lessons in the lobby. The only downside was the construction noise in the daytime, as some renovations are ongoing.

Perfect Beach & Spacious Rooms
Reviewed 4 days ago

Excellent resort overall with a fairly secluded white sand beach that is among the best I’ve ever experienced. Pools were decent as well.

Staff is very friendly, especially for breakfast at the Ikena landing. One minus is the inattentive pool cocktail staff, they don’t seem to circle around enough. I went up to the bartender and he directed me back to the busy waitress, and they were out of certain drinks so I passed.

Convenient nightly shuttle to the Mauna Kea Sister resort as well with great dining option there.

Room was very spacious, even by Westin standards. I booked a partial ocean view on points, which had a nice garden view but the tiniest sliver of ocean, which I expected. Ocean view from lobby when you first walk in will take your breath away. No sign of any vog from the volcano from the other side of the island, weather was perfectly clear.