4.5
Very Good 4170 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hapuna Beach Resort in Kamuela, you’ll be on the beach and minutes from Hapuna Beach State Park and close to Pu’ukohola Heiau National Historic Site. This 4-star resort is within close proximity of Mauna Kea Beach and Waialea Beach.

Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators. Rooms have private lanais. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as an outdoor pool or a spa tub. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kamuela? This resort has facilities measuring 0 square feet (0 square meters), including conference space. Self parking (subject to charges) is available onsite.

How to Get There

Hapuna Beach Resort
62-100 Kauna'oa Drive
Kamuela, HI 96743 United States

Reviews

Absolutely stunning
Poohbear4life

The rooms were very nice, views were beautiful, staff very friendly, food was good, snorkeling really fun. We parked our car for 4 days and never moved it. We were quite content to just BE, which I had never really felt before. All was good.

Beautiful location but lacking in customer service
Nancy273a

I had a much longer review but can only post 1,500 characters so here goes: The hotel had a great beach location and offered a great (free) breakfast buffet for Bonvoy Platinum members. That is the good. The bad is just about everything else. The people at the front desk didn't care about my dissatisfaction with my room and I wasn't upgraded. The bellman were terrible. They either didn't listen or didn't seem to comprehend simple instructions. The service at the breakfast buffet was spotty, some servers were great; some were not. The hostesses, however, were always smiling and welcoming. The TV screen in our room turned black randomly and shut off automatically no matter that we were still watching. Room service food was awful. Fish and chips cost $30 (with an automatic gratuity added and we received two small pieces of fish and lousy fries.) Adult pool is too small. Children's pool was much larger. Lounge chairs and umbrellas at the beach were plentiful.
I'm a meeting planner by trade and automatically start reviewing a hotel upon arrival. I would NOT recommend this hotel to clients for either an incentive trip or a business meeting. The front desk folk need to be better trained in customer service. I feel like my 200,00+ points I used for my stay were a waste.

One of the best hotels
Cheryl L

Probably one of the nicest hotels I've been in. It probably has a lot to do with the fact that it was just renovated. It is absolutely beautiful...really beyond words. The staff were really nice and accommodating. Rooms were comfortable and clean. Gorgeous balcony (actually has a chase lounge, high table and chairs; so it is more like an outdoor room). We didn't eat onsite (except breakfast...and I'll get to that), except the first night by the pool. The pool bar/restaurant was pretty much what you'd expect, except they had a nice variety of dishes to offer and the drinks were EXCEPTIONAL.

We had the buffet breakfast all three days we were there. Pretty much anything you can think of and some things you wouldn't think of plus a made-to-order omelet/egg chef. Way too much food to sample it all, but what my party of three had was good. Now, the only downside (but not worthy a star taken away) is THE BIRDS! It is an outdoor seating (covered) and is basically a buffet for the birds as well as humans. So, if you fix your plate and then leave it for any reason at least 20+ birds will descend on it and peck their way through your meal. The staff tries to shoo them away, but they are busy providing excellent service to other guests. The solution is a simple one! Either put a little tasteful sign on each table encouraging people to cover their food with their cloth napkin when they leave food on the table OR provide those metal meal covers at each table so guests can cover their meal and not comeback to a horde of birds (and their droppings). This isn't just a problem at this hotel, it's everywhere and on different islands.

Other than that, spectacular views in a very quiet, secluded area with gorgeous pools and a private beach. Not much to do on the Big Island, but the hotel is well worth the trip especially if you just want to lay on the beach or pool-side in Hawaii!