The Reef Atlantis, Autograph Collection
What We Love
- Rate includes daily access to the Aquaventure water park
- All rooms have kitchenettes, sofabeds and private ocean-facing balconies
- Contemporary Caribbean look — no palm fringed curtains or shell art here
- Access to private pool and beach, reserved exclusively for guests of the Cove and the Reef
- The Reef Atlantis, an Autograph Collection, has no on-site restaurant, but it has a Starbucks in the lobby
- It’s the westernmost property at Atlantis, so it has more privacy than the other buildings
- Free shuttle service around the Atlantis property
- Exclusive stretch of beautiful beach just west of the hotel (for Reef and Cove guests only)
What To Know
- Atlantis is a big, sprawling resort complex packed with families
- Eating out at Atlantis is expensive; consider stopping at the City Market or Fresh Market grocery store on the way from the airport to stock up on some items
- Paradise Island is connected to the main island of New Providence by a bridge
- The fitness facility at the Reef is open to owners only (visitors can use the Atlantis facilities, a short walk away)
- Guests of The Reef Atlantis, an Autograph Collection, do not have access to Cain, the Cove’s adults-only party pool next door
- The airport is a 30-minute taxi or shuttle ride away
- A hotel service and gratuity charge of $49.95 (plus tax) per room, per night will be collected at the Jetsetter checkout
- Free WiFi
- Kids Club
- Parking On Site
Contemporary Caribbean. Many all-inclusive resorts in the Bahamas come with the inevitable palm patterns and shell art. But at this 14-acre condo-style hotel, the marble lobby has wood-paneled walls and egg-shaped microsuede loungers, and the rooms have furniture with pops of orange, brown and light green, pearly marble bathrooms with granite countertops, and teal- and turquoise-trimmed floor-to-ceiling windows that lead to ocean-facing balconies.
Bed and Bath
All of the 497 rooms in The Reef Atlantis, an Autograph Collection, have a residence feel, with kingsize beds, marble bathrooms with oversize tubs, iPod docks and Bose sound systems, and equipped kitchens (with electric stovetops, cutlery, tablewares and dishwashers in the Studios), which make for a nice alternative to expensive meals out at Atlantis.
There’s a nearly three-mile stretch of sand (exclusive to The Reef and Cove Atlantis guests), and palm-fringed paths that lead to Atlantis’s six swimming pools, the Mayan temple water slide park, the Mandara Spa and fitness area and the myriad on-site restaurants — 21 in all — where you can savor crispy conch and cornmeal-crusted chile rellenos at celebrity chef hotspot Nobu. Although The Reef Atlantis, an Autograph Collection, has no restaurant (only a Starbucks in the lobby), it’s a short walk to the Cove, for the daily buffet breakfast at Mosaic.
In the Area
The Reef Atlantis, an Autograph Collection, is located on the slower-paced westernmost corner of Paradise Island, Atlantis’s sprawling mass of a casino, luxury shops and marine displays — and the Caribbean’s largest water park. In between splashes on the private beach, have some sushi at Nobu (or at popular local spot Seafront Sushi), and fresh fish with Bahamian music at the weekend Fish Fry at Arawak Cay. Watch fishing boats bring in the daily catch, and later try it at the food stalls of Potters Cay. Dive with scores of Caribbean reef sharks with Stuart Cove’s Dive, and imbibe and unwind at the nearby One&Only Ocean Club, or take the 38-mile jaunt from Nassau to the Northern Exumas with Powerboat Adventures for shark feeding, snorkeling and surf and turf.
How to Get There
This place is as beautiful as the pictures. The rooms are super nice and large It is a great place for families of all ages. The beach is quiet, crystal clear and amazing. The amenities are wonderful with multiple pools, water slides for everyone like at a water park you would pay for and a rapid river and lazy river that goes for a very long ride. Plenty of restaurants and shopping for everyone. Excursions are available too. It was paradise. Stay on a higher floor. The view is breathtaking. Highly recommend
We were extremely excited to go to Atlantis but were sorely disappointed by the Reef as well as the resort in general. It is high to overpriced to begin with and guests are nickeled and dimed all the way! Our daughters were 12, 10, and 6. Because our oldest had just turned 12, we had to pay a ridiculous $54 per day extra person charge for our suite. In addition, we had to pay for her as an adult at all of the restaurants (not kidding, $75 per adult at a really sub-par buffet, at which my 12 year old had a slice of cold pizza). BUT the kicker is that at the Dolphin Encounter ($157 per person regardless of age), our 12 year old was considered a "child" and all our kids had to by accompanied by a full-price paying adult!! Seriously, make her an adult or not, but don't move the bar to your own advantage! I tried multiple times to contact the manager, Russell Miller, and nobody would put me in touch with him. I think they figure that most people will just give up, which we did. Not worth the time to argue. Atlantis in general does not live up to the hype. The rapid river and slides are fun but overrun with cruise ship tourists who aren't staying at the resort. So it means loooong lines at all the slides and no pool chairs available. Definitely not the caliber you would expect from a resort so pricey (oh and I mean pricey before all the hidden and extra charges) We won't be back.
Our family of five with three young children (ages 9, 7 and 2) enjoyed our recent stay at The Atlantis. We reserved a 1-bedroom suite in The Reef and were very happy with the accommodations. The living room was large and comfortable, the extra bath a game changer for a family of 5 and the kitchen was small but well stocked. Our bedroom was large enough to easily fit an additional blow-up mattress and the master bath was large and luxe. We enjoyed sitting out on both balconies and watching the cruise ships come in and the ocean view as well. The pullout couch is actually a sectional so more than accommodated our children.
While The Reef is located at one end of the resort we didn't find the walk to be overwhelming. We thoroughly enjoyed walking through The Cove everyday - when you're in paradise it's tough to complain about walking "too much." This section of The Atlantis is definitely on the quieter side which was perfect for our family's needs.
There are endless activities at The Atlantis - so much so that we found ourselves doing less relaxing and more exploring. Dinner reservations were easy enough to make and change in February although I've heard during busier seasons it can be tough to get a reservation. Food is expensive (some nights we spent around $400 for 2 adults and 3 children) so we opted to have groceries delivered to our suite for breakfast and some lunches. My 9 year old swam in the (freezing cold in February) ocean, snorkeled, went on "Snorkel the Ruins," and paddle boarded. All three children loved discovering all of the amazing fish throughout the property and splashing in all of the pools. We also signed up for the Dolphin Encounter at Dolphin Cay which was an awesome experience for both the adults and children.
Now, the bad: consistency throughout the resort is a real problem, especially when it comes to customer service. There was a cabana outside of The Reef where we went daily to pick up our wristbands and the attendant there was nothing short of rude. It wasn't the most pleasant way to start the morning. Same goes for some of the snack bars throughout the resort - the bad attitude and general lack of etiquette was appalling. With that said we also encountered some fantastic employees including a shuttle driver that really kicked off our night with his hilarious jokes and jovial island demeanor. (BTW, the shuttles run very frequently and were handy when we were running late for our dinner reservations...which was basically every evening).
Our family will definitely return to The Atlantis but perhaps when the children are older. Without a doubt we would stay at The Reef again.
This was a baby moon trip for my wife. My wife, son and I were looking forward to getting away before the baby comes in June. We also wanted to get away from the cold New York winter. I am usually good at doing research for resorts/hotels. The Reef at Atlantis looked good on paper but we were deceived. First of all, I don't know what deal Atlantis has with Marriott but being a Marriott member was not taken into consideration. At least that is how the front desk made us feel. We reserved an ocean view room and received a pool view room. We were placed at the 3rd floor and could not see the ocean. I returned to the front desk and was told there was nothing they can do. I made this reservation far in advance. I told them I have been a loyal Marriott member for years. They basically dismissed us and told us Marriott has no merit at Atlantis. Okay, so be it, I was not going to let this ruin my trip. As we were getting ready for dinner, I noticed there was no iron in the closet. I reached out to housekeeping. They took about an hour or over to bring us an iron. I then reached out to housekeeping regarding the toilet. The toilet was taking about 10 minutes to refilled the tank with water, which was also very noisy. Next, there was an issue with the AC unit. It kept making an annoying sound which was keeping us up at night. The Wifi was also very spotty. On our last day we had a late flight and was hoping to enjoy the morning/day before departing. I requested a late check out and was only offered until 12 PM. The pool service was terrible. There was only one waiter taking orders.
As for the very few positives, the grounds at the Reef and Cove are really nice compared to the other hotels at Atlantis. I like that the Reef pool was a bit more secluded than the other pools. We dined at Fish by Jose Andres one night which was very pleasant. The food was very good. Our dining experience was elevated because of Troy. He was very informative and had very good food suggestions. His service was excellent. We also ate at Mosaic a couple of times. I am not a big fan of buffets but this buffet was elevated. The service and food was very good. Mosaic, although a buffet, was better than most casual dining table service restaurants at Atlantis. Olives at the Royal Tower was terrible. Overpriced, service and food was terrible! You will pay slightly more at Fish by Jose Andres but it is worth it.
I am not sure if I would return to Atlantis or would recommend it. I hope this review helps others decide whether to stay here or not.
We stayed for a week at the end of February 2019 in this hotel, taking two King studios with balconies and ocean views set adjacent to one another. The room arrangement was particularly well set out with an outer door leading to a small lobby, which had separate doors to the rooms. This meant that the outer door could be closed leaving us free to move between the two rooms in privacy. The rooms themselves were large with full kitchen facilities allowing one to cook meals, if required. We had breakfast in the rooms, but ate out for dinner. The bed was large and comfortable and the air conditioning excellent. The bathroom was also large with bath and separate shower and toilet. Each room had TVs in the bedroom and in the bathroom. Cupboard space was more than adequate. The whole complex has WiFi.