The Ocean Club, a Four Seasons Resort
What We Love
- Attentive, friendly service, including 24-hour butlers
- Beautiful adults-only pool with a view of the Versailles Gardens
- Fresh, seafood-heavy menu at Dune by Jean-Georges Vongerichten
What To Know
- Free WiFi
- Pets are not permitted
- Valet and self-parking are free
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
If you’ve seen the James Bond flick Casino Royale, you’ve caught a glimpse of this breezy Bahamian resort on Paradise Island’s northern shore. From the whitewashed front porch and views of the Caribbean Sea, to the fresh lemonade welcome drinks and check-in performed in the cozy library, this colonial-style resort makes an excellent first impression, and continues to impress with features like an adults-only pool and attentive service in the form of a private butler. Rooms and Suites have a colonial, island-preppy look, with dark wood floors, white linens and jaunty striped rugs and cushions. Flat-screen TVs, iPod docks and WiFi help keep you connected no matter which room you pick, though spacious suites are worth the splurge for the private terraces overlooking the gardens, beach and Caribbean Sea. Afternoons see chilled champagne and chocolate-dipped strawberries delivered to all guests. While Four Seasons offers a kids program and a family pool, the resort is also suited to romantic getaways or grown-up gangs of vacationers who will enjoy the championship golf course and the award-winning spa. Each of the Balinese-style treatment suites has its own waterfall shower, daybed, and hot tub in a private garden. Just above Cabbage Beach is a large wooden deck—ideal for yoga. On the food front, Jean-Georges Vongerichten’s Dune restaurant serves elegant French-Asian dishes like roasted Nassau grouper in a Christian Liaigre-designed dining room, while the historic Courtyard Terrace offers a romantic, candlelit setting for Mediterranean-influenced dinner fare. For more casual dining, snag a seat at the Clubhouse overlooking the 9th and 18th holes of the golf course or hit the poolside café.
In the Area
Four Seasons provides complimentary transportation to sister property Atlantis, a mega-resort with a casino that offers blackjack, roulette, Caribbean stud poker, baccarat, craps and hundreds of slot machines 24 hours a day. There’s also an extensive list of dining options here, including famous chains such as Nobu, Mesa Grill, Carmine’s, Virgil’s BBQ and Ben & Jerry’s. Families can brush up on marine science with the Atlantis Aquarist for the Day program—hand-feed stingrays and go behind the scenes of the resort’s huge marine habitats. Golf fans will want to take a turn on the championship golf course, where players get jaw-dropping Paradise Island views from every hole.
How to Get There
The resort is beautiful,service was great but don’t expect the usual Four Seasons attention to the details! Our room at the Hartford wing was beautiful with an amazing ocean view! The resort is very quiet and relaxing but still kid friendly which was very nice.Food was ok nothing to rave about but the desserts were amazing they must have a great pastry chef on property he rocked every dessert! Kids club was great ! Angel and Chelly are very sweet and caring! Pools were heated, grounds were amazing, we were not impressed with the overall service or food at Dune.But I have to mention that Tiffany was the only server that shined during our stay! She was excellent! Look for her when you are there specially if you have kids with you!
The Ocean Club is simply beautiful - tucked away from the rest of Paradise Island. Small enough and big enough with beautiful grounds and very nice rooms. The staff is very accommodating and experience is very high touch. Makes for a great long weekend option. We were there recently in December and the weather was perfect.
Four Seasons tends to be my hotel of choice when I travel, and I've always had wonderful experiences. So when I booked this trip, which I booked as a solo vacation, I was thrilled. Until I wasn't. Car wasn't at the airport when I arrived. Had to use my cell phone (out of network$$$) to call hotel trying to figure out the issue. They finally just had me take a taxi. It felt unsafe and sketchy. I'm a single woman traveling alone, I want to be picked up by the hotel, not some sketchy taxi driver. Get to the hotel, and the lady at the front says how do you want to pay. I'm sorry, the hotel should eat the cost for inconveniencing me, but I don't say anything, because I want to enjoy myself, I'm on a hard earned vacation. I charge it to the room. Get to the room, beauty mirror is broke, sink clogged. No big deal there are two sinks and I'm not that vain. On 3 different occasions I had staff say inappropriate things to me, along the lines of "being sexy" and be "seductive" when you take the picture. Not appropriate or warranted. Just because I travel alone doesn't mean you can make comments like that.Champagne and strawberries are complementary every night. Of course accept for me. See I didn't know I was suppose to get those until the last night until someone told me.Again, I'm on vacation I'm not going to let it affect me. I'm going to take a warm bath on my last night and soak in the last of my vacation, that is until a cockroach decides to join me a few steps from where I'm bathing... All in all, I could have got the same experience at Atlantis for a fraction of the cost.
Although the place and location is extremely nice and beautiful, service is mediocre at best and not four seasons worthy. Especially anything related to food and beverages. Room service is extremely slow (avg. wait time was minimum 45 minutes and more like an hour most of the time). Dunes restaurant for diner and lunch the staff was nice but would constantly make mistakes (sometimes forgetting to bring one of the orders when we were eating as a group, sometimes bringing both the appetizers and main meal at the same time etc.). Furthermore the quality of the food at Dunes is not what you would expect from a Jean-Georges. Very disappointing overall due to the service which is not up to par. Again, the hotel itself is absolutely beautiful but the service needs major improvements.
We arrived at the resturaunt and ordered it was a nice done out place , my son ordered the soup for the quite limited menu , the soup was coconut and rice with mushrooms , we told the lady that my son didn’t eat fish on ordering , the soup arrived and half way through my son felt a bit queezy and said the soup was very salty so we called the lady over and asked if the soup had fish oil in it and she confirmed it was made with fish oil , we were so angry my husband and I had a quick desert and left sharply , my son was sick most of the night and felt u well the next day , we had no apology from Dune and no explanation why the fish oil had no mention on the menu being in the soup , this could have been very serious rather than just ruin one day of our holiday we felt lucky it was only one day and not a bistro the hospital .
And they charged us full price for the privilege .
We will never be back and my husband and son will be writing their following reviews also .
Shame on you Four seasons .