The Ocean Club, a Four Seasons Resort
What We Love
- Attentive, friendly service, including 24-hour butlers
- Beautiful adults-only pool with a view of the Versailles Gardens
- Fresh, seafood-heavy menu at Dune by Jean-Georges Vongerichten
What To Know
- Free WiFi
- Pets are not permitted
- Valet and self-parking are free
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
If you’ve seen the James Bond flick Casino Royale, you’ve caught a glimpse of this breezy Bahamian resort on Paradise Island’s northern shore. From the whitewashed front porch and views of the Caribbean Sea, to the fresh lemonade welcome drinks and check-in performed in the cozy library, this colonial-style resort makes an excellent first impression, and continues to impress with features like an adults-only pool and attentive service in the form of a private butler. Rooms and Suites have a colonial, island-preppy look, with dark wood floors, white linens and jaunty striped rugs and cushions. Flat-screen TVs, iPod docks and WiFi help keep you connected no matter which room you pick, though spacious suites are worth the splurge for the private terraces overlooking the gardens, beach and Caribbean Sea. Afternoons see chilled champagne and chocolate-dipped strawberries delivered to all guests. While Four Seasons offers a kids program and a family pool, the resort is also suited to romantic getaways or grown-up gangs of vacationers who will enjoy the championship golf course and the award-winning spa. Each of the Balinese-style treatment suites has its own waterfall shower, daybed, and hot tub in a private garden. Just above Cabbage Beach is a large wooden deck—ideal for yoga. On the food front, Jean-Georges Vongerichten’s Dune restaurant serves elegant French-Asian dishes like roasted Nassau grouper in a Christian Liaigre-designed dining room, while the historic Courtyard Terrace offers a romantic, candlelit setting for Mediterranean-influenced dinner fare. For more casual dining, snag a seat at the Clubhouse overlooking the 9th and 18th holes of the golf course or hit the poolside café.
In the Area
Four Seasons provides complimentary transportation to sister property Atlantis, a mega-resort with a casino that offers blackjack, roulette, Caribbean stud poker, baccarat, craps and hundreds of slot machines 24 hours a day. There’s also an extensive list of dining options here, including famous chains such as Nobu, Mesa Grill, Carmine’s, Virgil’s BBQ and Ben & Jerry’s. Families can brush up on marine science with the Atlantis Aquarist for the Day program—hand-feed stingrays and go behind the scenes of the resort’s huge marine habitats. Golf fans will want to take a turn on the championship golf course, where players get jaw-dropping Paradise Island views from every hole.
How to Get There
This is a beautiful property, BUT the staff needs Four Season training. Also, there is a lack of security on this property. There were people always walking around the property that didn’t actually stay at the hotel. They were being shuttled over from Atlantis????.
We used the transportation pickup option to get to/from airport. Great service!
Beautiful resort with well maintained landscaping and beach (such soft sand and clear, cool waters) Rooms are a little outdated, but slept well each night. Quiet, serene atmosphere for a relaxing vacation!!
When we (family of 8) arrived the rooms weren’t ready, but that was ok since we arrived at noon. We ate lunch while we waited.
We were handed room keys and were shuttled by our amazing butler, Shamicka, to the rooms and luggage came shortly afterwards. Shamicka went out of her way to please our family of 8! It was awesome to have such a helpful person!
24 hours later, we had to go to the concierge to get the folder our room keys were supposed to be in, with maps and resort information. We had no idea that we were missing it, until another guest told us about it. We were also supposed to have a complimentary beach bag, had to go and ask for that, too.
We never got a butler card on how to contact them, never got a “do not disturb” placard. Without that placard, we had no way of declining housekeeping. Although, it was nice to come back to a clean room and evening chocolates. Mini bar was restocked on last day, had no idea they offered so much, but no big deal, because we didn’t want to spend the extra money.
The beach is beautiful with comfortable seating. But if you want help, forget about it! They gave us ice buckets with water and a button for service. But found out later the buttons were monitored by someone off the beach. We never got help!!! And if we approached them, it took forever to get cocktails or a food menu. I hate that we missed eating beachside during this trip!
The restaurants were nicely staffed and decorated well, but for the food - it all felt catered. (Even though the website says they have a trained chef on staff) Only having one option for breakfast and dinner at the same restaurant with the same menu was boring.
Go offsite and try new foods!!! We found a delicious restaurant called Wild Thyme. Amazing food! The resort will arrange a taxi, be sure to have cash, because they don’t have cc machines.
8 months under new management, things should be good, but honestly there’s huge room for improvement!!!
Staff was very friendly, especially Shamicka, LarHondo, and Antoine. But behind the scenes, it needs organization.
Other reviews, have quoted “island time” - it’s not Island time, it’s lack of management and organization.
Overall, it was a relaxing vacation with beautiful scenery and that’s all that really matter!!
We’ve been to other Four Seasons resorts, this isn’t the service we’re accustomed to.
First time at The Ocean Club and I think that finally we have found our favourite place on the entire Bahamas islands. This property is amazing and is located on one of the most amazing beaches I've ever seen in my life. The staff is very kind and professional, rooms are great, beds super cozy and the quality of the breakfast is outstanding. We supposed to go there and visit other local places and beaches but once you arrive at the Four Seasons you realize that there is no a better place to spend your vacation. We will be back very soon! Thanks to the GM Mr. Conway and to all the great Team starting from Garrill who helped us with our reservation.