91%
Members Recommend
4.0
Very Good 7672 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • 2015 Jetsetter Hotel Food Award Winner
  • The Jean-Georges Café Martinique restaurant
  • All rooms have step-out balconies; suites have full balconies
  • Tubing down the lazy river is a great way to pass the day
  • The Serpent Slide, which passes (safely) through the shark tank
  • The exhibit lagoons at the Marine Habitat, with 200 species of fish
  • Over 38 restaurants, bars, lounges and snack carts on-site, including Nobu and Bobby Flay

What To Know

  • The resort’s sheer size can be overwhelming at times
  • Shuttle service is available between different sections of the greater Atlantis empire
  • Atlantis is a popular stop for cruise ship passengers
  • Valet parking is $10 per day, self-parking $5
  • The Royal Towers are very kid-friendly, so honeymooners beware

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

When you stay at Atlantis Royal Towers, Autograph Collection in Paradise Island, you’ll be next to a golf course and minutes from Atlantis Aquarium and Aquaventure. This 4-star resort is within close proximity of Atlantis Museum and Versailles Gardens.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a casino and a nightclub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the resort’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a bar/lounge or one of the 4 poolside bars.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms.

How to Get There

Atlantis Royal Towers, Autograph Collection
Paradise Beach Drive
Paradise Island, undefined Bahamas

Reviews

4.0 Very Good 7672 Reviews
Stinky water unfriendly staff
Reviewed 23 hours ago

We visited the royal and were immediately blown away by the beauty of the grounds. We walked into our room and were immediately very disappointed by the old, dirty room. For the money we spent, I expected the rooms to be better. The balcony’s are tiny. You can step out on it but maybe only a foot in depth. No chairs or anything because they wouldn’t fit. Not a true balcony. After about 3 days, the unfriendly staff really gets irritating. These people hate you. It doesn’t matter how polite, smiling you are.. they don’t look at you or say a word when they are serving you a drink etc. Some were pleasant but at least 7/10 treated you like they hated waiting on you. I attribute this to the fact that they have a 15% gratuity built into the ticket so they aren’t trying to get more of a tip. That is a huge mistake by the resort. This is why the Mexico resorts treat you so great because the gratuity isn’t built in and the people are treating you very friendly because they want a tip. The few that were friendly at Atlantis, I was so happy and taken back, I tipped them more. But even with the unfriendliness, I would’ve still gone back. Here’s why I won’t: you can go back threw the reviews back to 2014 and all the complaints are the same. It shows that they aren’t doing anything to improve. This is the big one. Turning on the water to shower and brush your teeth? Oh my goodness, the worse sewage smell ever! The worse part is now your hair and body smell like it. Better to use the pool and not shower. So gross. They will tell you they use a fancy filtration system and there’s no way. Like I said, the complaints of the water go back years and no improvement. This review isn’t to get a response from Atlantis because they don’t care enough to make the improvements. This review is to let you all know what to expect. Also wanted to mention, The people were nicer over at the coral and beach resort tower. The royal tower, they are the worst.

Kimberly
Reviewed 2 days ago

Kimberly the security has helped make this trip unforgettable. She has helped us with anything we needed and has showed us the upmost respect. She has shown us how to laugh and I thank her for everything she has done.

Vacation
Reviewed 2 days ago

There was one person that made my vacation amazing. Her name was Kimberly the security guard. She was the nicest lady I have ever meant she was very helpful. Thank you Kimberly for such an amazing trip.

bad hotel.. all marketing efforts
Reviewed 2 days ago

worst hotel... for reals it’s all marketing effort and scam!!!!! Avoid!!!! So regret that I spent more money than other hotel to live here bad beach old facility and very UNFRIENDLY STAFF.... they always have disconnected Wi-Fi and they don’t act like they care all guest have to come to lobby and use internet. Phone call to services never works. Seriously go live somewhere else I recommend SLS bahamas.... great beach staff and everything. This place is completely nightmare!!! All marketing effort. I will do anything I can to make all the negative reviews stand out!! freaking hated my entire trip at freakin Atlantis

Fantastic Resort and Exceptional Service
Reviewed 4 days ago

My husband and I recently visited the Atlantis for our 20th anniversary. This was our first time staying at the resort but had visited it while cruising.

The resort is absolutely gorgeous with so much to see and do. We knew the Atlantis would be very nice, but we never imagined it to be as nice as it really was. We were truly impressed with the grounds and all of the amenities.

The service we received from DEQUON MCINTOSH during check in was exceptional. He was extremely professional and spent close to an hour with us making sure the room we were given in the Royal Tower West was everything we had hoped for. Thank you again, DEQUON!

We definitely plan to return and bring our daughters with us next time.