Walt Disney World Dolphin
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Walt Disney World Dolphin in Lake Buena Vista, you’ll be minutes from Disney’s Fantasia Gardens Miniature Golf Course and close to Disney’s Hollywood Studios®. This 4-star resort is within close proximity of Disney’s Boardwalk and Epcot®.
Make yourself at home in one of the air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.
Food & Drink
Grab a bite to eat at one of the resort’s 12 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lake Buena Vista? This resort has 320,000 square feet (30 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
It was a beautiful resort. Lobby is beautiful and all staff encountered where great. With as big of a resort as it is its nice they have different sections where to board your elevator for the specific area your room is located. Great amenities on property and it was great only being a short walk to the Disney board walk. Only minor thing to report and that was on arrival getting valet service, but the guys where extremely busy and where very curious and quick once they made there way over. Wonderful stay, would stay again when having a Disney vacation.
We were there for a conference. Everything you need. Great meeting rooms. Places to eat on the premises. Swimming has many option. Close to the park. Parking could be a problem. Kids loved the paddle boats.
Overall the experience did not meet my expectations. The hotel looks dated and requires an update. While the check in experience was very good the room consisted of two double beds and the bathroom was extremely small. Only 1 lift worked most days so there were long waits. As a gold elite member I requested a later check out aligned with my work colleague but was refused with no reason given. Accessibility to the conference area was a major plus.
Resort has great facilities. I'd say the staff was a bit of a mix of great and mediocre customer service. Initial front desk check-in staff and a Cabana server were short and dismissive, while the concierge and front desk check-out was great. Gym and pool were impressive, restaurants were expensive, but there was at least one option that was more reasonable which had an ice cream parlor with an exceptional peanut butter ice cream. Location was central, a boat ride to Hollywood and Epcot, a quick and easy shuttle ride to Disney Springs and other locations. Uber cost to Disney Springs or the water parks is about $10 if you don't want to wait (coming back from Disney Typhoon was a long wait for the bus).
1. The Phone did not work at all. Therefore they lost potential in room service business. I reported it and it was not resolved.
2. The refrigerator literally froze my water and food leftovers. I was able to resolve my self by turning the temp down.
3. The alarm clock went off at 5am. Why? Why would you do this to any guest?
4. Guest service banged loudly and attempted to enter my room at 9:30am on my last day of check out. I was in the shower and the door was properly locked but what is wrong with your staff?