Universal’s Loews Portofino Bay Hotel
- Free WiFi
- Kids Club
- Parking On Site
With a stay at Universal’s Loews Portofino Bay Hotel in Orlando, you’ll be near the bay and minutes from Universal Studios Florida™ and Universal CityWalk™. This 4-star resort is within close proximity of Universal’s Islands of Adventure™ and Universal’s Volcano Bay™.
Make yourself at home in one of the 750 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you’re planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite.
How to Get There
My family and I have visited from Ireland on numerous occasions. In general our stays last between 1 and 4 nights but we have stayed longer. We typically do the concierge level. The rooms and especially the themed rooms are spacious with a standard twin bed room having two 5ft beds with a fold out couch bed. All come with a well appointed bathrooms. The beach pool is munched loved by our children and particularly well policed by attentive lifeguards. A separate adults only pool for peace a serenity is nearby. Access to Universal parks via regular short boat ride or walking is easy. For such a big place it feels so tranquil. It’s spotlessly clean. The consierge level room does nice snacks through the day. It can be a bit busy but well stocked. I have no negatives.
There was enough activity and fun for the whole family to enjoy whenever they wanted! The customer service teams more than accommodated to all the request and needs for all of us! All of us believed our experience was exceeded
I really enjoyed Portofino and loved the amenties. The staff was great and the pool was wonderful! I especially enjoyed having the Universal Parks so close and being able to take the water taxis back and forth.
We were really attracted to the Italian theme of this hotel and was not disappointed. The bay view room was fantastic, the overall atmosphere was great, and the water taxis were always available. It really made our vacation fantastic and completed the experience. Highly recommended!
Stayed 4/23/18--4/28/18. We arrived very early, the Bell staff stored and refrigerated our perishables as needed. The front desk called us as they said they would when our room was ready.
The next morning we went to La Trattoria restaurant for breakfast. We were met by Sarina at the desk who could not have been nicer...a pleasing personality with a lovely smile! The wait staff was just as cordial and accomodating. Evening dinner- fresh made pasta bar, fantastic! Our go to restaurant! Our room overlooking the bay was clean and comfortable.....no problem. The pool area was beautiful.
Before the week was out I had 2 emergency room visits (due to my own health issues). First time by ambulance for heart issue and 2nd time at 12am by hotel valet/bell man, (sorry I cant remember his name) who saw me in (gall bladder) distress, would not let me wait for cab and took me in company car. Could you ask for better service? Valet than returned to hospital on his way home to check on my condition.
The hotel manager Dennis as well as the asst. mgr. Kristin called me in the hospital. They stayed in contact with my wife and provided transportation back and forth for my wife and myself.
Our checkout was 11:00 am. Dennis and Kristin both offered us a later checkout due to our flight time. Dennis also offered to extend our stay.
My wife and I are frequent travelers, esp. to Disney. The staff at the Portofino Bay Hotel are second to none. Thank You, Thank You, Thank You.