4.5
Very Good 3304 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Private balconies with panoramic views of the lakes, pool and gardens
  • Norman’s restaurant, one of the region’s top tables, with Florida-fresh and Caribbean-inflected fare
  • 40,000-square-foot spa. ’Nuff said

What To Know

  • The 11-mile taxi ride from Orlando International Airport takes 20 to 30 minutes depending on traffic. Figure about $37 for a taxi or $63 for a hotel-organized transfer
  • Free shuttle service to Disney’s Magic Kingdom, Universal Studios and Sea World theme parks
  • Valet parking is $25 per night (plus tax); high-speed Internet access is $10 per 24 hours

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Architecture mansion arch column palace ballroom tile tiled colonnade

Overview

Plush escape from the theme park frenzy with a serene spa, golf and haute fare in a family-friendly setting

The Look

Though it’s in the theme park capital of America, the Ritz-Carlton feels a world away from the tourist fray. In the lobby, timeless stone columns, mosaic floors, Italian furniture and wrought iron chandeliers elevate the family resort experience, while a giant pool shimmers just beyond. The Ritz-Carlton and neighboring JW Marriott tower above Orlando’s Grande Lakes neighborhood. Ritz-Carlton guests have access to the Marriott’s facilities.

Bed & Bath

The 582 rooms are furnished in the refined manner that defines the Ritz-Carlton brand: soothing hues (straw and light blue), twice-daily maid service and pillow chocolates in both milk and dark. Even the most basic rooms are spacious, at 480 square feet. Many have views of the pool, golf course, lake or Shingle Creek, headwaters of the Everglades. Marble bathrooms have two sinks, a separate shower and bathtub, and cushy terrycloth robes.

Beyond

Of the 10 dining options shared between the Ritz and the JW Marriott, dinner at Norman’s is a must for elegantly presented Latin and Caribbean fare. The spa is astounding, with 40,000 square feet of treatments for all tastes (moms to be, kids, etc.), an envy-inducing fitness center and its own private pool. Fitness facilities are free for overnight guests, but there’s a $30 charge for steam, sauna and other wet facilities (included with treatments). Kids have a long list of activities, with nature outings, fish feeding and a lazy river.

In the Area

The Ritz-Carlton Golf Club offers a Greg Norman–designed course and a caddie concierge program. Eco-tours, kayaking and fishing on and around nearby Shingle Creek can be organized through the hotel. Head to Orlando suburb Winter Park for chichi shops, swanky restaurants, local art and a lovely main street; downtown Orlando is developing into its own busy nightlife hub. Then there’s Walt Disney World, Universal Studios and Sea World, of course. They’re all accessible via a free hotel shuttle.

How to Get There

The Ritz-Carlton Orlando, Grande Lakes
4012 Central Florida Parkway
Orlando, FL 32837 United States

Reviews

4.5 Very Good 3304 Reviews
Another Great Visit
Stephen P

I always love coming to the Ritz in Orlando, and I will be back!

I was here in early August for 6 days, and loved it yet again. Everybody that works there truly seems to love it, and it shows. I could go on and on, but I won't. I just simply highly recommend this hotel, from every aspect. I am returing in October, and can't wait.

If you go there, you will enjoy it. Kudos to a great property, and great staff. They truly care about your visit.

Fabulous hotel , staff and amazing food
alharbim3

My family decided on going to Orlando, Florida (my wife and myself and son and daughter) and we booked for 6 nights at the Ritz Carlton Orlando Grande lakes. The resort is amazing in every way (entertainment, food, recreation, staff and especially the Concierge of the hotel ). I recommend anybody once they check-in to go directly to the Concierge because they are a wealth of information and so helpful. On the first day of my stay I met the Chef Concierge of the hotel Mrs. Carmen Bengston. I must say that she is amazing. She helped me so much in planning my stay not only in Orlando but also in Miami and Honolulu, Hawaii (since she is originally from there). She managed to find us tables for dinner in the best restaurants in a very short notice. Her recommendation was spot on and the best part of all of that was It Came From The Heart. Obviously, she loves her job and does it with love. She made our stay in Orlando, Miami and Honolulu really pleasant. Her network of friends across the US I guess made it possible to have a positive impact on us. It was Royal treatment all around. And that's only the Concierge. I didn't even start on the resort !

VERY VERY VERY NICE RESORT. If you are ever in Orlando, Florida , The Ritz Carlton Grande Lakes is where you should stay for sure (close to all attractions).

All the best and love to the staff of the Ritz Carlton and especially Mrs. Carmen Bengston for making our vacation so fun and memorable.

AlHarbi family
July 10th - 16th, 2019
Kuwait

Okay hotel.. Great grounds but paper thin walls.
SRK123451

The hotel is really beautiful and well maintained. My check in didn't go so smoothly- but the young man immediately rectified the issue and was really accommodating. However the room that we were assigned had paper thin walls- so much so that we could hear and make out the commercials from the room adjacent to us. We had two nights of terrible sleep.

Additionaly we payed for a club room. The club is not at all kid friendly. No toys, markers/coloring books etc. This hotel should take note from the club in Ritz Carlton Cayman Islands. There is a wonderful kids menu there and beautiful kids play area. I was expecting the club to be more kid friendly since we are in Orlando after all! I was told multiple times for my 4 year old to use his inside voice and the video area was not set up. Additionally the staff in the club seemed pretty clueless about basic Disney inquires. (time the park opened and closed, where do we get the monorail from etc)

I would stay here again if I was traveling with my spouse/friends. Also if you can, get a suite, chances are the suites are quieter?