Hilton Orlando Buena Vista Palace – Disney Springs Area
What We Love
- There is bus transportation to/from the hotel and the Walt Disney World theme parks every 20 minutes
- Downtown Disney, with loads of shopping, restaurants and entertainment, is literally across the street
- The Sunday Disney Character Breakfast takes place lakeside every week in the on-site Watercress Café
- Almost all guestrooms and suites have private balconies
- The 10,000-square-foot spa has treatments for both adults and kids
What To Know
- A $16.95 (plus tax) resort fee per night will be collected by Jetsetter at checkout; this covers Disney Bus Transportation daily to/from Disney Theme Parks, Internet, self-parking and use of fitness center and pools
- The hotel opened in 1983 and was renovated in 2008
- 800 guestrooms are located in the 27-floor tower; 200 additional rooms and family suites are in the separate Island building
- With 90,000 square feet of event space, the hotel sees significant conference business
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
When you stay at Buena Vista Palace in Lake Buena Vista, you’ll be in the entertainment district and close to Downtown Disney® area and Epcot®. This 4-star resort is within close proximity of La Nouba Theater and DisneyQuest®.
Make yourself at home in one of the 1011 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries.
Relax and unwind with massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an outdoor pool, a spa tub, and a sauna. Additional amenities include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. If you’re planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the resort’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Lake Buena Vista? This resort has facilities measuring 90,000 square feet (8 square meters), including a conference center. Free self parking is available onsite.
How to Get There
Most hotels that charge a resort fee hardly have anything to show for it, but I actually was not disappointed in the amenities that were provided here. The hotel is very clean and up to date and the ground are beautiful. The pool has a lazy river and very large poolside bar. There are covered walkways taking you through the grounds leading to Disney Springs (about a 7-10 minute walk from the hotel). Arcades, restaurants (Starbucks coffee!), and lobby bar as well. Our room had a balcony overlooking the lake and it was so peaceful. Wifi is included. On check-in they give you a free movie rental and coupons for free/discounted drinks and food at the resort.
My only two gripes were the parking/valet/bellhop situation and the sheer size of the property. The parking lot is very far from the hotel so it requires staff in golf carts to go back and forth to your vehicle and there isn't a very convenient way to load and unload everything yourself. Basically, it's almost as if the process is set up for you to HAVE to rely on the staff. Which means endless amounts of tipping. I'm definitely not a scrooge, but by the end of our trip I felt like I had spent SO much money in tipping out of obligation because it was so difficult to get back and forth to the vehicle as well as navigate your luggage all the way throughout the resort. On the one hand, it makes it feel like more of a resort-like vacation letting other people wait on you. On the other, it can be frustrating for anyone trying to save money while on vacation.
Overall, it was a great experience and I would consider staying here again in the future.
9/18/19 woken up at 7:00 am with pounding on my door from housekeeping.
9/19/19 woken up at 4:00am from fire alarm to be laughed at by the night manager while my children were crying and told I was rude.
9/19/19 woke up at 10:00am after going back to be at 5:00am due to false fire alarm and the toilets, sink and shower had brown disgusting water.
Booked a Disney Spring view, arrived and was given a room on the lowest floor possible for that view, really a pool view with tree top blocking of Disney Springs. Called supervisor and was told they had one room left on a higher floor and she would not call housekeeping to have that room cleaned next even though we were at the hotel because they have a system of cleaning. Great supervisor, not to accommodate a guest request. Great way to begin a stay, if you want customer service go somewhere else.