4.5
Very Good 4997 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
building Lobby shopping mall retail ballroom

Overview

Location

With a stay at Disney’s Grand Floridian Resort & Spa in Lake Buena Vista (Bay Lake), you’ll be convenient to Disney’s Oak Trail Golf Course and Walt Disney World®. This 4.5-star resort is within close proximity of Magic Kingdom® Park and Richard Petty Driving Experience.

Rooms

Make yourself at home in one of the 867 air-conditioned rooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a fitness center. Additional amenities at this Victorian resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided at no charge.

How to Get There

Disney’s Grand Floridian Resort & Spa
4401 Grand Floridian Way
Lake Buena Vista, FL 32830 United States

Reviews

4.5 Very Good 4997 Reviews
A magical first time stay at the Grand Floridian
Reviewed 14 hours ago

Stayed at the Grand Floridian from 4/11-4/18 in a club level room in the main building and were blown away from start to finish - we didn’t want to leave!

Check in staff were helpful and friendly, and noted that we were there for our son’s 9th birthday. They gave him a button to wear, and he was hearing happy birthday from cast members everywhere we went, which made his day.

The club level service was wonderful. The dedicated club concierges were friendly and knew our names when we walked by. Jacinthe was especially nice and friendly and cheerful!

Getting from the hotel to the parks was easy - whether it be monorail, bus, boat, or MinnieVan.

On our son’s birthday, a wonderful birthday surprise was waiting for him in our room when we got back from the parks, and it made his day even more special.

All of the cast members at the Grand Floridian were always nice and cheerful. From the restaurant staff to the housekeepers to the staff out front, never saw anything other than a smile and a friendly greeting.

We will definitely stay here again in the future.

If we could give half points I’d give 4.5
Reviewed 19 hours ago

We have stayed here 3 times and whilst we can’t compare it with the other Disney resorts we really feel it’s the best of the Disney resort options. We had a club level room in sugar loaf, my advice would be to not have a room around the atrium, especially on lower levels as the noise from food service is pretty loud. I’m not 100% sure club level is worth it. You get selected food options at breakfast, 11, lunch, pre dinner and evening desert. But if like us you spend all day in the parks you really only get the breakfast and occasionally pre dinner bites or desert. Food options are not very accommodating to vegetarians and I don’t think Disney have even heard of the word vegan so be warned. You do get beer and wine inc whilst food is served, and tea and coffee is pretty much round the clock. Overall thumbs up from us and we would definitely stay again. Extra bonus is the monorail stops in the hotel and 1 stop takes you right to the magic kingdom. Have a magical day!!!

Our April trip with the grand kids
Reviewed 3 days ago

Let me start by saying how much our whole family loves WDW and the Grand Floridian. We have been visiting WDW since the mid 70's .This trip was with our 3 and 6 year old grandsons ,as well as our son and daughter in law .
We have stayed at the Grand Floridian many times and we were looking forward to our Disney stay . Our room {7231 } was ok but had zero Disney charm .The couch was worn ,the arms were thread bare and the seats were dirty ,the rug was worn and could use a good cleaning . They have taken out every thing that would make a person feel they were at a Disney hotel with no special Disney touches.
I was shocked when we had lunch at Be Our Guest to find that the rest room was gross. Towels were on the floor and the towel bin was filled to over flowing .I made a hostess aware of this and someone removed the overflow from the floor but didn't empty the bin .
All six of us had dinner at Ohana in the Poly. We were rushed with the food service , as well as not hearing or seeing any entertainment which we had seen in the past . Do they still have someone singing or dancing at Ohana?
My wife and I had an adult dinner at the top of the Contemporary .We were told our table wasn't ready and were asked to wait at the bar .We sat down and ordered drinks. In short order the host informed us the table was now ready. There was a bit of confusion with going to the table and bringing over our drinks. Definitely not a smooth transition of service. The food was excellent as was our server. But, the evening started out very awkwardly.
We asked if these drinks could be charged to our dining plan. We were told we had to pay for them there at the bar . We felt a bit taken advantage of at the bar

While swimming at the pool at the GF my wife noticed that a set of steps into the pool were broken. She informed a life guard and was told "we know " and that was that. They did nothing to block it off or let swimmers know there was a problem with the ladder that could have caused injury.

We left with the felling that Disney was cutting corners and trying to save money . The interaction we had with cast members seemed disinterested at best .Definitely, a change from previous visits. I am sure we will be back but I don't think I would waste money staying at a top of the line Disney hotel but I fear what the hotels with a lower rate must look like .
I miss then Disney we knew in our past visits.We have lost count but I would guess we have been to WDW over 30 times counting trips as an extened family . Parks were great. The FP is wonderful. Food service has become quite convoluted and not quite as good as in the past. When prices have increased so much service and quality shoud be stellar.

Not Disney Quality at the Tea Room
Reviewed 1 week ago

Afternoon Tea at Garden View Tea Room - Grand Floridian. Don't waste your time or $$. Service was horrible; we were hurried. My mother's special birthday was ruined. Waitress even forgot it was her birthday & didn't bring out her birthday treat. Finger sandwiches were old, dried out-looked liked yesterday's food. Scones were dry. Triffle was very good. We asked to be moved upon arriving as table was extremely cold-under vent. They cleaned another table & brought our original cups & napkins that we had used over to new table; we were hoping we had our original napkins. How about providing guests paying $50+ per person new napkins. Perkins has better food & service. Highly overrated!! $322.70 for horrible service & food we couldn't eat. No tablecloths. This is an honest review - not sure how others gave it such high marks, but our celebration was ruined. Go somewhere else.

Magic
Reviewed 1 week ago

A wonderful experience each visit. Need to get around take Disney transportation and relax for the day. Love the Wedding Pavilion being next door and evening walks around the property. Staff were pleasant and polite.