Rosewood Baha Mar
What We Love
- Private access to neighboring Cable Beach
- The 18-hole Jack Nickalus-designed golf course
- Each of the rooms and suites here has its own terrace or patio
- The guests-only onsite water sanctuary, home to nurse sharks and stingrays
What To Know
- The resort complex houses over 20 different restaurants and bars
- All Baha Mar guests have access to 24 private treatment rooms at the ESPA spa, part of the neighboring Grand Hyatt
- Local mixed media maestro John Cox curated all 2,500 pieces of Bahamian art on display here
- Its 100,00-square-foot casino is the Caribbean’s largest
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
As the most upscale of the three global hotels that make up Baha Mar (which also include the Grand Hyatt and SLS), a 1,000-acre development that took over a decade to complete, the Rosewood brings detached elegance to Cable Beach. While the massive grounds seem incessantly abuzz with pool parties and daybed drinking, guests at the Rosewood can rest assured that their sliver of this waterside wonderland is far more serene. Rooms are Pinterest-posh, dressed in soothing Caribbean blues, lavenders and corals, complimented by rattan, rope and painted lacquer accents. Though it’s the Living Room, a breathtaking foyer-like space with a bespoke island-inflected mural that adds the ultimate aesthetic wow factor here. And while the colossal complex offers a myriad of both sophisticated and fast-casual dining options, including a joint venture by sushi master Katsuya Uechi and design icon Philippe Starck and a seaside taco truck, the private island-style dinner for two at the Rosewood’s own 800-square-foot Rum Room is as exclusive as it gets.
In the Area
Located on the island of New Providence, Baha Mar is a ten-minute drive from Lynden Pindling International Airport. With prime access to Cable Beach, guests here are also just a quick dive away from some of the archipelago’s most stunning subaqueous views. The resort can facilitate snorkeling or scuba diving excursions around the world’s third largest barrier reef, home base for the endangered Nassau Grouper, eagle rays and octopi. Don’t leave without sampling the distinctly local combo that is conch salad and Sky Juice (a refreshing blend of fresh coconut water, condensed milk and gin)—the concierge can recommend a local joint.
How to Get There
The Rosewood. If you know the brand you know it as a experience. Sadly, not this time.
Arrival. The Rosewood provided us with a limo from the airport and the ride to the Rosewood was excellent.
Front desk. Checking in was fast and pleasant......And sadly, downhill from there.
We were introduced to “our” Butler who Escorted us to our room and explained as we went that he was there to make out stay a remarkable experience. When we arrived at the room he took the time to point out a few things in the room and gave us his contact number To reach him if we needed his assistance. This was the last time we ever saw or spoke to him. Although I tried to reach him on a couple of occasions the call was forwarded to a regular hotel staff person. So much for a butler.
The room. First impression is very good. Then as time goes by you come to realize it is mostly for a visual delight and not for function. The room is small. The closet is small. We left a lot in a suitcase because the closet was so small. The bathroom looks impressive. So much marble.....so much slippery marble in the shower. The tub is impressive.....and totally without function. It is deep and narrow. It is 20 inches wide!! Impossible to soak in if your of normal size. I’m 5’9” and weigh 172. I was unable to use it. BUT !! it looked nice. The toilet. More marble, walls and floor. The door was frosted glass and had a 6 inch opening at the top and bottom which gave you little privacy but did magnify any sound.
The king bed was very nice and the linen was top of the line.
We had issues with the television. It would stop working and go blank. Someone would have to be called to unplug it and restart it. This was a 2 person job and I was the second person both times. I was told this happens a lot. If it happens a lot why would only 1 person be sent??
The writing table was 12 inches deep and right under the television so you had a choice, use the table or watch the television. It was a silly place for a table but there was no other place for one.
The couch was set off in a corner and since the television could not swivel you could not sit there to watch. The best location to watch TV was to lay on the bed.
The couch had very deep cushions and my wife would sink into it and either needed help to get up or had to sort of roll over to her side to get out. Needless to say we both spent a lot of time on the bed.
Checking out was pleasant. We had to have the bill corrected because we were overcharged on a few items. Other than that all went well. The people behind the desk were very nice.
I have stayed at the Rosewood Brand before and always more than enjoyed our stay. This hotel is a Rosewood by name only.
I’ve been visiting the Bahamas for over 15 years and although our visits are usually short they are often. Every 6 to 8 weeks is normal. There are too many nice places to stay for us to ever consider the Rosewood Baha Mar as one of our choices.
It's hard for me to write anything bad about this place because I really did have a great time and absolutely loved the location and entire Baha Mar experience. I'm one of those people that do a crazy amount of research before booking somewhere so if you're like me here's the honest truth.
Arrival at airport: Super easy! One thing they need to sort out (and this is more an overall Baha Mar issue) is the different desks for different hotels after you get your bags in the airport under the sign for Baha Mar. Rosewood is at a separate desk for preferential guests but there isn't a sign to show you where to go. The staff at the airport who do a sort of preliminary check-in were great and poured glasses of champagne for us, but the lack of organization made me almost just want to get involved and tell everyone where to line up. There was a seating area to wait to "check in" but if you sat there you lost your place in line and had to fend for yourself. This is at the airport remember, so there's lots of people and baggage around. Didn't bother us as we had ordered a private car and we were out of there quickly WITH the glass of champagne which they let us take in the car - perfect way to start the vacation! PS you're literally 8 minutes from the airport.
We booked a last minute getaway so all that was available was an Ocean View Grande One Bedroom Suite. No regrets there. The room was of course amazing. We absolutely did not need all that space but it was beautifully decorated and exactly the style of modern luxury I love. Our butler was great on showing us around and getting things set up. Then after that, as all these butler situations go, he dropped the ball again and again. So many things weren't done which we'd asked for. Reservations, things we needed sent to the room, etc. These things don't bother us, we just ended up doing them ourselves but it's the principle.
This is the only major con for this trip. The service by the pool & beach - they give you these buttons to press when you need assistance to order anything right? But the buttons don't work. Never worked. I have concluded these buttons are just ways to keep you patient until someone walks by. It was comical for us.. again we laughed it off but I could see others getting upset at this lack of service. And when you finally did order, it took forever for drinks and even longer for food.
Personally, even with the service flaws of this hotel, I'm still planning my trip back. It's beautiful and you get a bit of everything in Baha Mar.
We really enjoyed our visit at Rosewood BahaMar. We found the hotel to be really nice, the rooms were great and all of the facilities were great. Everything you needed was there. You never had to leave the property.
Unfortunately I have to agree with the reviews talking about how bad the service is at this location. We were shocked because Rosewood is usually known for excellent service, and this was not even close. There were so many missteps on the service side. Our room was not ready for us until 5:30pm even though check in was at 3pm. They had tagged our luggage when we arrived to wait for our room, and then it took them an hour to find it. At any point during our stay that we called the front desk for assistance there was only a 50% chance that someone actually picked up. Any staff member who promised to call us back in 5 minutes never actually called back, nor was the problem solved. Housekeeping skipped our room one day and I had to call three times over the next 2 hours for someone to finally come.
It is really a pity because the facilities and rooms are absolutely gorgeous, and the spa was beautiful. I hope they figure this out very quickly.
Pool & Beach amazing, the restaurants great ambiance, good food and service. My room was very spacious and comfortable. This is my number 1 spot for vacation so far. The garden area was neatly manicured and very lush.