Rosewood Baha Mar
What We Love
- Private access to neighboring Cable Beach
- The 18-hole Jack Nickalus-designed golf course
- Each of the rooms and suites here has its own terrace or patio
- The guests-only onsite water sanctuary, home to nurse sharks and stingrays
What To Know
- The resort complex houses over 20 different restaurants and bars
- All Baha Mar guests have access to 24 private treatment rooms at the ESPA spa, part of the neighboring Grand Hyatt
- Local mixed media maestro John Cox curated all 2,500 pieces of Bahamian art on display here
- Its 100,00-square-foot casino is the Caribbean’s largest
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
As the most upscale of the three global hotels that make up Baha Mar (which also include the Grand Hyatt and SLS), a 1,000-acre development that took over a decade to complete, the Rosewood brings detached elegance to Cable Beach. While the massive grounds seem incessantly abuzz with pool parties and daybed drinking, guests at the Rosewood can rest assured that their sliver of this waterside wonderland is far more serene. Rooms are Pinterest-posh, dressed in soothing Caribbean blues, lavenders and corals, complimented by rattan, rope and painted lacquer accents. Though it’s the Living Room, a breathtaking foyer-like space with a bespoke island-inflected mural that adds the ultimate aesthetic wow factor here. And while the colossal complex offers a myriad of both sophisticated and fast-casual dining options, including a joint venture by sushi master Katsuya Uechi and design icon Philippe Starck and a seaside taco truck, the private island-style dinner for two at the Rosewood’s own 800-square-foot Rum Room is as exclusive as it gets.
In the Area
Located on the island of New Providence, Baha Mar is a ten-minute drive from Lynden Pindling International Airport. With prime access to Cable Beach, guests here are also just a quick dive away from some of the archipelago’s most stunning subaqueous views. The resort can facilitate snorkeling or scuba diving excursions around the world’s third largest barrier reef, home base for the endangered Nassau Grouper, eagle rays and octopi. Don’t leave without sampling the distinctly local combo that is conch salad and Sky Juice (a refreshing blend of fresh coconut water, condensed milk and gin)—the concierge can recommend a local joint.
How to Get There
We are just back from a 6 day stay at The Rosewood. What a beautiful, relaxing place. The hotel rooms are stunning. I never saw anyone in the hallways but our room was always clean and chocolates placed by our beds at night. The pools and beach are so lovely. The staff at the beach was exceptional. CHENEZ rocks! And Bradley, Cordero and Amal and all the others! We were treated so nicely when we arrived - they all referred to us by name and made us feel so pampered. Very quiet and peaceful. We had a great vacation!
Bad Service all around the resort.. it was such a bummer because this place has so much to offer but it just make the whole trip not worth it with bad service. I go on vacation to be served not to get attitude or even want to give you courteous service. How hard is it to ask if you would like a drink while laying on the beach or by the pool. How hard is it to refill your coffee at breakfast or bring cream and sugar and when they agree to get it it takes ten minutes to get it. I dropped my fork and it took them five minutes just to bring a new fork. So many more examples of bad service my wife and I just started to laugh about it every time. There are so many other resorts that has a management that is paying attention to detain. These people at this hotel just don’t give a crap. They only work for their pay check. What a shame the owners are allowing this to take place. I will never come back. I am headed to back to Ritz.
Had an amazing trip to Bahamas and got to stay at the Baha Mar Rosewood. Had great service and the butlers took excellent care of us. Cory, Lorentino, and Jarvis were great. Thanks for a wonderful trip! Housekeeping, Spa, and Restaurant service was great also. Will certainly recommend to all my friends.
My husband and I stayed at Rosewood last month and we were less than satisfied. There is little to no urgency with anyone at the resort. We called the front desk numerous times and there was no answer...ever. friends of ours also had the same problem and when they went down to the lobby there was someone standing at the desk....but not answering the phone. The poolside service was not great..again no urgency. I do have to say that the food by the pool was excellent. The rooms were beautiful and the resort was gorgeous too. Once they get their staff to realize that people coming there aren't on "island time" hopefully itll be better. Last, the staff left our suitcases out in a rainstorm and again when we called down to the front dest no one answered. It was eventually taken care of...but shouldn't have happened in the first place.
We stayed for a long weekend with a large group of friends to celebrate a milestone birthday. While new hotels generally have service issues, we were deeply disappointed by the level of hospitality given the price and Rosewood brand. Room was fine, but didn't really feel worth the price tag. Oddly designed in that you have to walk down a long hallway of other people's rooms to get to the ground floor elevators. Food in restaurant (we had one dinner and 3 breakfasts) was quite average, and service quite slow. On the positive side, the beach is nice, and the pool area quite lovely. It's also just 10 minutes from the airport, so conveniently located, and is part of a much larger complex with several other restaurant options.
- We noticed a check in desk at the airport, so completed our check in process there as our flight was delayed and we were running late. While the hostess was very friendly, she was also very slow, and was easily overwhelmed when a second guest lined up behind us. We then had to wait for her to also check in before getting transportation to the hotel, which despite being only 10 minutes away, was not offered as a shuttle service by the hotel (aside from an expensive private car). We were told our keys would be waiting with us with the bellhop upon arrival. We shared a taxi with the other guest, and when we arrived the bellhop had no idea what we were talking about.
- When we went to reception to pick-up our keys, they were not ready there either. There seemed no purpose to the airport check in option, and it was ultimately a frustrating waste of time.
- Despite checking in at 6:30pm, our room was not yet ready. The manager on duty never apologized for this, and simply asked if we'd like a room on a lower floor (for the same price) that was already available. She was surprisingly blase about the situation, which felt both annoying and extremely odd. (It is difficult to imagine she's every held a managerial position in the hospitality industry.) When we said no, she disappeared into the back office for 15 minutes, literally hiding from us, until housekeeping had finished with the room. We were never offered a welcome drink (which friends said was delicious), nor any information on the hotel, where things were located, etc. And our keys didn't work when we got upstairs.
- The manager offered to put a discount on our first night, given the check in issues, which wasn't on our bill. When we went to check out, another on duty manager was very accommodating and tried to fix, but ultimately he and the same Friday night manager had to go in the back office (again) and try to sort it out. 10 minutes later, they came back with someone else's bill to which they'd applied our credit. 10 minutes more and another trip to the back office, they finally got it right.
Would unfortunately not recommend this hotel over other options in Nassau.