3.5
Average 7261 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
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function hall restaurant Lobby living room dining table

Overview

Location

With a stay at Meliá Nassau Beach – All Inclusive in Nassau, you’ll be on the beach and close to Nassau Botanical Gardens and Ardastra Gardens, Zoo and Conservation Center. This 4-star resort is within close proximity of Haynes Oval and Fort Charlotte.

Rooms

Make yourself at home in one of the 694 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

How to Get There

Meliá Nassau Beach – All Inclusive
1 West Bay Street - Cable Street
Nassau, Bahamas

Reviews

3.5 Average 7261 Reviews
Disappointed
Reviewed 6 hours ago

Honestly very disapponted with the Melia. We stayed for 2 nights at the Hyatt Baha Mar prior to the Melia. It was more expensive but now wishing that I just sucked it up and paid for the next two instead of the Melia. The Melia is not very cheap either and while it is all inclusive, I found the food to be either bad or subpar. Even the fries at o’grille were bad - like school cafeteria fries. How do you mess that up??? We had reservations at Nikkei for 7:30. Got seated at 8:10, got water at 8:30, and finally finished dinner at 10:02. Service was extremely slow and while our server was very friendly, apologizing every 20 min didn’t make up for the dinner that took all night. The food was ok. Not amazing but definitely better than the other options here.

Overall I would not be back and not recommend it. The property is extremely dated. We had a room on the second floor and it looked like a room at the Days Inn. This is in no way a 4 star property. Bathroom was very old and our shower head was green with rust. Our shower also never got warm. We had lukewarm showers at best.

Disappointing Trip
Reviewed 6 hours ago

If your looking to have a nice vacation, please do not stay here. I have been to many Melia all-inclusive resorts in the Caribbean, so my expectations were already set to a certain standard. This trip has been such a big disappointment.
The minute we got here I could sense the negative energy from most of the staff. Most of them are not very welcoming, or friendly compared to the other resorts I have been to. Forget about asking the concierge questons about the area, because she does not know the answers.
This resort is advertised as all-inclusive but you have to pay 10 dollars for room service, and frozen cocktails are not included either, which is something I have never experienced before. The first day we got in, we tried to make reservations for the restaurants and were told "reservations must be made 2 days in advance." Our trip is only 4 nights so the first 2 nights we had to eat at the Marketplace. At other resorts I have been to, the Marketplace always had great selections to choose from and the food was excellent. At this resort, the food was not good, I woke up with a swollen face 2 days in a row with no past history of allergies.
At other resorts I have been to, the refrigerator gets refilled everyday with snacks and drinks. Today we didn't get any refill. Do not bother using the phone for assistance, because it is always busy or goes straight to voicemail. When we asked a staff member why the phone line is always busy, she said, when she is the only one working, she leaves "the phone off the hook."
Management needs to do better at providing sufficient staff to improve service. I get a sense that the staff is over worked, and that stressful energy is being transferred onto the guest. At other resorts we always got a call from a staff member making sure everything was ok with our room, they would also bring a bottle or a tote bag to our room just to show their appreciation. Here, we did not even get a call, it is like they do not even care. I spent more money for this trip than any other resort.
The best customer service we received were from local Bahamians not employed by this this resort. Big Mike, Shaunell, and staff from the Baha Mar really saved our trip, they were an exceptional representation of the Bahamas. I always recommend resorts I have stayed at to my friends and this will be the first time I will advise them to find some place else like Baha Mar or The Warwick.

Overall Good Trip
Reviewed 14 hours ago

We travelled Jan 27- Feb 3, 2019. First time in the Bahamas, not sure if I would go back, but not necessarily because of Melia, I found it very windy and you could not enjoy the beach compared to other places I have been too. Again, this is not something I can control, but was told that it is very windy there in a regular basis.
First off, Melia really redeemed themselves right off the hop. We arrived late (due to delays in Toronto weather) and we were placed in a room on the 2nd Floor. Now, I didn't pay for oceanview, but did for island view, we looked out of the balcony and all we saw was a pile of rocks, we were on the renovations side. I went to the front desk to see if we could be moved, I honestly wasn't excepting much, but they were very accommodating. We ended up on the 7th floor and we were at the back of the hotel, overlooking the condos in the back, but we also had ocean view which makes a huge difference. They didn't have to do that at all, but we were very pleased and I made sure to give the lady a tip and she was very grateful.
Beach was beautiful except the wind, restaurants were good, the Japanese was very good, but you get a lot of food - we had the chef cook in front of us...Shout out to Chef Louis! He was amazing. We did splurge and had dinner at Black Angus, it is the steakhouse that is not included however it was worth it. It was one of the best steak I have ever had! It's quite expensive though. $170Us for 2 steaks, 2 sides, 2 alcoholic beverages, and 1 appetizer, but all was delicious! We also checked out the Mexican ( it was just ok), and the buffets are what you can expect. O'Grille by the pool is pretty good, they have burgers, fries, etc.
Pools are nice, but we are not pool people. However huge shout out to Lil Mo! She is the pool waitress and some, she will entertain you, she will chat you up, she was fantastic! She will remember your name even if you only meet her once. Excellent customer service. Most people on the property were friendly and approachable.
My biggest disappointment was there was no real entertainment in the evening. I miss the disco, at least you have somewhere to listen to music etc. Most of the bars were closed as well except the main bar in the lobby. You can check out next door Baha Mar - but it is ridiculously expensive for everything. Warning, if you go to the Casino, bring a credit card as they will only accept credit card or charge to room for beverages. We paid $46US for 2 alcoholic beverages and 2 pops!! I thought that was very silly, considering they are a casino, but I can't pay cash.
Excursions, we did the rose island tour with snorkeling and also the beach snorkeling. for the price, the beach one was better it was only $50/pp and you are on a glass bottom boat, you are in 4ft water looking at sea turtles etc. The Rose Island is with Majestic tours, it was $85/pp and you are on a Catamaran and they take you on a nice boat ride, then snorkeling to see some fish. I just wanted to let you know there are options, so keep that in mind. We also took the bus for $1.25 into down town it is about 10-15mins away and it was really cool. We went to the market and walked around. We felt really safe, so if you get a chance, I would check it out.
Overall it was a good trip!

Level Dissapointment
Reviewed 19 hours ago

Facility and staff were in need of an overhaul, if you are not a heavy drinker to keep you distracted form the mediocre experience everything seemed disappointing. Service at meal time was disappointing and at each meal several tables were slow to be cleared and in some cases birds were left to feed on remaining food in exterior areas. None of the staff even seemed to react, I eventually removed the plates with food from a neighboring table so as to not be swarmed by the pigeons.

No complaints
Reviewed 20 hours ago

After reading many reviews prior to heading there I was a bit nervous especially being used to nice 5 star hotels in the Caribbean. To my surprise all the negative reviews are far from reality. No place is perfect, but overall very good experience. The beach, food, drinks etc... check in check out all was good and easy. I just think people like to complain to complain. We changed rooms after first night because of renovations, wow big deal but some would complain the hotel is old and some would complain the hotel is doing renovations, can't win. I was on vacation all was good.