4.0
Very Good 3063 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive is centrally located in Ixtapa, walking distance from Magic World Aquapark and close to Delfiniti. This 4-star resort is within close proximity of Marina Ixtapa Golf Club and Ixtapa Golf Course.

Rooms

Make yourself at home in one of the 285 air-conditioned rooms featuring iPod docking stations and free minibar items. Your memory foam bed comes with down comforters. Rooms have private furnished balconies. 32-inch LCD televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this resort include an arcade/game room, gift shops/newsstands, and a hair salon.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ixtapa? This resort has facilities measuring 1389 square feet (129 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Sunscape Dorado Pacifico Ixtapa Resort & Spa All Inclusive
Paseo de Ixtapa S/N Lote 3-A
Ixtapa, 40880 Mexico

Reviews

4.0 Very Good 3063 Reviews
First Time in Ixtapa
Reviewed 2 days ago

We travelled to Sunscape Dorado November 24 for 2 weeks never being to this area we’re excited to check it out. And we were not disappointed at all. We did upgrade to Sunclub which did give us express check in/out which was very quick in the Sunclub lounge. We did not use the lounge much but was a nice air conditioned option to have with snacks and premium liquor. The free wifi was an excellent perk worked well on whole resort for us but only allowed 2 devices. The reserved beach chairs we never even used. Our room 2101 was top floor corner with excellent views of ocean and the town. The top things that got my vote at the hotel were no wrist bands, no towel cards and no reservations at a la cartes. Loved being able to just walk in. Food was very good in both Bluewater Grill and Da Mario. Many choices on both their menus. The buffet was windows it catered mainly to local cuisine but had many choices, we did find it very busy and often not refilled very quickly. At this resort eating earlier was quieter and avoided any lineups. The staff was so friendly and helpful, we would return for sure. Such a charming and small area we travelled by local bus to all areas. Ixtapa island was a nice day calm waters and relaxing we did this on our own no need to book tour. Bus was $12 pesos each and boat was $50 pesos each, then we could stay as long as we wanted. Had great lunch on beach too. Was nice at night to be able to walk around the town of Ixtapa right outside our hotel was very safe. Lots of great restaurants also. Franks fire roasted pizza was so good! Now have to mention Zihuatanejo 😍. Loved it took local bus into markets ate fresh fruit off street, bakery items soooo good!! The beach we went to La Ropa was serene and beautiful. Water so clear in this area and calm. Possibly next visit will be in Zihuatanejo instead of Ixtapa. We have travelled to many places in Mexico and this could be a new favourite. Beautiful, clean, hot, clear water and some of the friendliest and kindest people we have ever met. We also hired local photographer Elizabeth with BN Fotografía and she was amazing to deal with. She was so professional and we had a great few hours with her. If anyone one needs any info feel free to contact us!! We had a great time and one other perk is the tiny little fast airport!! If you want large chain hotels, gringo food, everyone speaking English go elsewhere. If you want true Mexican charm and peaceful trip come here. Loved it!!

Could be better...
Reviewed 2 days ago

Almost done a week at the Sunscape Dorado Pacifico Ixtapa and I will not be returning in the future. The outdoor night entertainment was extremely loud as our balcony on the 19th floor faced the area. Trying to sleep with children was difficult. I called front desk 2x in 1 night and was told to use earplugs. The AC unit in our room was awful. Requested a maintenance worker to come fix it and still not working properly. Food in the breakfast buffet was nothing spectacular. The al a cartes were okay. Drink service was excellent as was the pool area and beach area. All in all, would rate the resort a 2 or 3 out of 5.

This resort is not for me
Reviewed 3 days ago

We just came back from a week at this resort and we wouldn’t go back.

Check in was a little slow but the staff members were pleasant. We booked a smoking room and were not told at the time of booking this was a non smoking resort and no smoking areas on the resort .

The rooms were cleaned daily and the fridge was well stocked . They were chinsey on the towels , only gave 2 towels. The blow dryer didn’t work and it took 4 different blow dryers before I finally got one that works. The air conditioning kept the room cool but not real cool so was a little warm to sleep.

The beach was fabulous and the pool area was good . The servers were quick with drinks if you tipped . I don’t think your clean the pool often as there was a urine order to it especially by the swim up bar. I think the pool required more chlorine .

If you are looking for a quiet resort with not many kids this is not the place . Tons of kids. This resort is more geared to Mexicans . While we’ were there there might have been 50 Canadaians/ Americans staying at the resort in total and when it came to service the Mexicans always got served first wethere they were first or not . With that said the food choices were not great . There was no American/ Canadian food choices not even basic breakfast items . So we had to leave the resort to eat a couple of times . They had 2 a la carte restaurants and the service was horrible . Some people at our table got their main course while the rest of us were eating appetizers this happened at both a la cartes, so,half the table would be done eating when the other half never recieved their meals yet and it took about 3 hours for the meal.

If you are an early to bed person be prepared for loud music and noise until at least 11 pm , the one night there was a private party on the resort that went until 2 am .

I would not reccomend this resort and will not go back to this resort based on the food alone . We travel a lot and this is the worst food I have ever had at any resort .

So sick of winter in MN, what a wonderful time we had in January, 2017 at the Sunscape.
Reviewed 5 days ago

I have been to Mexico for probably 20 years but found changed my resort to Sunscape in 2018. Best ever!!! I loved it and am going back soon. I have stayed at three other resorts over the years but wanted to make a change and decided on this one due to friend's recommendation. Clean, fun staff and very friendly and dedicated to making our stay the best. My husband got a respiratory thing on the way to Mexico and they were very willing to make any accommodation he needed. It was so comforting to know we were with caring staff.

OK Hotel. Great beach
Reviewed 6 days ago

First timers trip to Ixtapa. We selected the Sun Club (more on that later).
Room: I requested a high floor, corner room if possible. The hotel graciously complied and we got placed on the 20th floor, in a corner room. (see photo) Our ocean view was only partial view, and a full on view of the Emporio resort next door. It would have been nice to be on the beach side of the resort to see the beautiful sunsets, but oh well. The AC wasn’t very cooling. We had it cranked full fan at the coolest and it never seemed to be cool enough. Room was cleaned daily and the fridge restocked. Being a strip of resorts, nightly there were loud sounds coming from the grounds of our resort, neighboring resorts or across the street.
Food: Windows buffet was the main eating area. The food was nothing spectacular as others mentioned, but there was a good balance of Mexican and North American staples. The service here was excellent. Tip: If you want bacon, you have to ask your server for it, as it’s kept out of sight under the omelet bar. It would have been nice to have an ice cream bar of sorts where you could get a nice cool treat during the day.
Pool/Beach area: We placed ourselves around the pool area daily. Though the prime spots went fast, there never seemed to be a shortage of chairs. The beach has all covered loungers, which wasn’t our preference so we didn’t use them.
Sun Club: We upgraded to SunClub, and if I were to return here I probably would pass.
Preferential Check-in – Still took a while. Only bonus was it was in an AC room.
Upgraded mini bar – ours was stocked the same as our friends who weren’t SunClub so not sure what that means.
WiFi in room – I’d say this was the only bonus.
Private SunClub lounge. A cool AC room, but that’s about it.
Private beach area – not worth it in my opinion.
Other: This is a great soft sand beach for walking (both directions). Head to the right and you’ll find seven huts offering massages for 200 pesos/hour, which was about $20 cdn. The ocean had great waves for playing in, and there was no seaweed to be seen. There were quite a few stingrays we saw swimming in the waves, but as it didn’t appear to faze the locals it didn’t stop us.
Take the buses to go to Zihuatenejo. At 12 pesos one way and practically no wait time for a bus, this was a great deal. Catch it right outside the front door. We shopped at Mega – it’s like a WalMart of sorts. Great prices for booze and pharmacy items. Besides going to the Cinq de Mayo shops and walking the boardwalk, that’s all we did in Zihua.
Compared to most other AI’s I’ve been to, the lobby bar at this resort was dead! Not much going on anytime, and it only opens later in the afternoon.
As this is a family resort, it appears that this would be a great resort for families. They seem to have a great kid’s program and would be well suited to young families, of which there were many.
Right across the street are shops, pharmacies, restaurants etc.. A few blocks down is a market.
I would have no issues with returning to Sunscape, (hopefully to a room with a better view) although we did talk to a few couples who have been here multiple times before and in their opinion the service and food has changed for the worse and they would reconsider returning.