4.0
Very Good 963 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Ixtapa, Azul Ixtapa All Inclusive Beach Resort and Convention Center is minutes from Quieta Beach and Cocodrilario. This all-inclusive resort is within close proximity of Aztlan Ecological Park and Linda Beach.

Rooms

Make yourself at home in one of the 400 air-conditioned guestrooms. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a nightclub and outdoor tennis courts. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 6 restaurants, or stay in and take advantage of room service (during limited hours). When you are in need of a refreshing drink, visit a swim-up bar or one of 3 bars/lounges, or 3 poolside bars.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Azul Ixtapa All Inclusive Beach Resort and Convention Center
Paseo Punta Ixtapa Lote 2
Ixtapa, 40880 Mexico

Reviews

4.0 Very Good 963 Reviews
Wonderful Hotel
Reviewed 6 days ago

My husband and I LOVE this hotel! Thank you Humberto (Oyster Bar) for making every breakfast extra special! Te vamos extranar !
The staff, food, services are unbeatable. This is was our 5th trip here and 7th to Ixtapa. Every room has an amazing view, and balconies are worth the extra! Al La Cartes are awesome! YOu also have only a 5 min walk to catch a very to Isla Island (beautiful)!
Jorge (Captain), and Ramundo, Juan Luis, you make every trip amazing and we can't wait to see you next year! Stephany, (Oyster Bar) and Juan Carlos, thank you again for a great start to each day!

Awesome staff
Reviewed 1 week ago

The best part of this hotel is certainly the friendly accommodating staff. Right from when we got off our bus till we left a week later. Hotel is super clean, my only issue was that there is not enough staff to pick up discarded drink cups around pools,so that attracted a lot of bees. Be prepared for a hard mattress, I asked for another but was told none available. Shower temp is not reliable, sometimes cold or warm. I have only been to a few all-inclusive but definitely the food was not the best but we found enough to get us by. For breakfast they serve cocktail wieners instead of sausage and ASK for bacon as they hoard it in the back. Lots of fruit but bananas were hard to find. We noticed they cooked pork shops on the grill one night and carried plates of it to the back kitchen but hid it from us and when I asked for some they were not overly happy to hand it over. This resort caters to the locals and the food reflects that but please cooks put your red, green, yellow sauces on the side. The beach is not sandy but hardpacked so easy to walk on. If you plan on being married here be sure to check out the table arrangements for the meal, they had us lined up in 2 long tables like a lunch room. Also the flowers were delivered to room without water for bouquets and wilted quickly. The new wedding planner did not speak English so we grabbed someone from the desk to help translate. We did hire the hotel photographer and Michael did an awesome job and very well priced. I would not stay here again mostly because of the food. Also the access to the Olympic Garden for ceremony and dance was not wheelchair friendly. By the way we tried to get a straight answer for weeks about adjoining rooms and then told no but yes there are plenty.

Great time, worth visiting!
Reviewed 2 weeks ago

We traveled here at the beginning of January for one week and had an amazing time! Definitely worth checking out! Here is a bit of a breakdown on things.

Rooms - Almost everyone we talked to that requested King beds never got, including us. Our first room had two double beds, so we opted to pay for an upgrade to a king bed with a balcony. (just a heads up, it is way cheaper to negotiate a price for the week through the hotel than to prebook this through sunwing) Our upgraded room was excellent with a good view of the pools and ocean. This was by far the cleanest resort I've been to, with great attention to details. Only suggestion would be a couple of cans of beer in the fridge instead of 2 bottles of water. (A quick note and a tip for the maid and you will have plenty of water everyday)

Food - Decent and repetitive much like everyone else has stated. We did try the Costa Azul and found the food and service excellent. La Teresa was our breakfast restaurant of choice at it seemed slightly less busy and definitely more quiet. Omelette stations in every restaurant and a good selection of fresh breakfast as well as some leftovers. The snack bar at the pool was a great lunch option to grab a burger or hotdog and fries and get back to the sun!

Pools - Just plain great! Never dirty, there are areas of the pool that are busy and full of splashes and other areas that are calm and laid back, find your area and enjoy!

Bars - Not as many as I've become used to at an all inclusive but definitely did the job! This resort is very much set up for day time partiers as the only place to go after 6 is the hotel lobby (or grab a drink while you eat at the restaurants) the disco opens up at 11 for the late night goers but is down the walkway a ways off the beaten path.

Beach - Having only been to the Caribbean side the beaches being a brown hard packed sand was definitely different, but fantastic to walk on. If you really want the blonde beaches, Ixtapa Island is only a 5 minute walk, 50 pesos and a 3 minute boat ride away.

Ixtapa Island - We took advantage of the island being so close and did a whole day across there. We enjoyed the snorkeling as well as the food and drinks at one of the restaurants there. This is a must, whether you adventure there by yourself or go in a tour, its well worth it!

All in all it was a great place to visit, we will be coming back in December with our kids to get married here. Great thanks to the two Eddies at the pool bar, Jose Juan at the lobby bar, Yeni our maid and countless others that made out trip as great as it was! See you in December!

Fabulous Vacation
Reviewed 2 weeks ago

The food was excellent. Good variety between a la carte's and buffet's.
Room was fantastic and very clean. Our King bed was super comfy. The hotel was extremely accommodating. When we booked, we requested our room to be on the same floor as our friends who were arriving 3 days after us and upon checking in, they kindly got us ajoining rooms. Check in and check out were super

Great pools
Reviewed 3 weeks ago

This hotel was a great location and had everything we needed. The room was spacious and comfortable.
ROOM: We enjoy relaxing on the balcony in the mornings and evenings so we paid for the upgrade and the view was well worth the extra money. Housekeeping did a fantastic job every day. The first day there I had to run up to the room to get my camera and the housekeeper was there. I asked her for more water and every day after that there were two new bottles of water left for us. The turndown service was a nice touch and fresh towels were left at the same time.
LOCATION: The local bus stops right in front of the hotel and costs 12 pesos to get into Ixtapa (10 minutes) and 14 pesos to Zihuatanejo (25 minutes). The drivers are always helpful and will make sure to let you know when they are at the stop you want to go to. A leisurely 10 minute walk down the beach will get you to the pier where you can catch a water taxi to the island (50 pesos round trip). This is pretty much an ideal location.
BEACH & POOL: Three different pools, including a kids water slide area, offer lots of water activities for everyone. The beach has a high content of magnetite that makes it firm to walk on which is nice for walking. The usual water activities - kayaking, paddle boards, etc are available.
FOOD: This is the one thing that prevents me from giving the place 5 stars. The food was okay at best and became very repetitive. The Italian restaurant was closed until our very last day so we never got to try it. The Mexican restaurant was okay but seemed to have a standard meatball dish, refried beans and rice served each night. The main buffet had typical breakfast options but no variety - the same thing each day gets boring after 7 days. For a location with some of the best seafood on that coast, the fish was boring and bland. Others commented on the excellent quality of food at the Oyster Bar and Costa Azul, but we never reserved for either so can’t comment.
WIFI: Sunwing provides a username and password to the guests and each room has their own connection but it is extremely unreliable. From our room we could connect to the free options at the Mexican restaurant or the pool which were slow but stable.
OVERALL: This would be a great place for families with children. We enjoyed ourselves but as a couple in our 50s, I think next time we would spend the few extra dollars and go to the Grand next door.