Dreams Huatulco Resort & Spa All Inclusive
What We Love
- Unlike other all-inclusives, no garish wristbands
- The resort welcomes all: families, friends, couples, and singles
- Generous inclusions like unlimited top-shelf spirits and 24-hour room service
- The global reach of the restaurants, from Asia to Italy
What To Know
- The all-inclusive model might not suit everyone
- Spa treatments are not included in the rate
- Reservations aren’t required for any of the restaurants
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Dreams Huatulco is geared towards romance-seeking couples, who can exchange sweet nothings over grilled lobster at the adults-only oceanfront Oceana restaurant, and children, who are amply entertained at the Explorer’s Club, a fully supervised kid’s club that includes adventures like beach camping. As at most Mexican all-inclusives, the vibe skews young (or at least young at heart), so expect the party to continue on into the night at the many bars and lounges, some of which offer theme nights, music, and other diversions. But decompression is also on the menu: try a water lily after-sun soothing wrap or a vinotherapy massage at the spa.
In the Area
The state of Oaxaca is blessed with natural beauty galore, from lush jungle to mountains to pristine beaches, so be sure to tear yourself away from the resort long enough to experience some of it. The stunning Copalita waterfalls, and the Copalita Eco-Archeological Park, which contains several ruins and temples, are worth a day trip. Get caffeinated at one of the region’s coffee plantations, like La Gloria, which also offers home-cooked meals.
How to Get There
I will start off by saying that this was my first experience in an all inclusive resort. Besides going on a cruise, my vacations have always been a ‘pay as you go’ situation. So I went on this trip not really knowing what to expect. So being that this is my first all inclusive stay, I also had very little expectations of what would happen. However, because I have never been to an all inclusive does not mean I don’t know what it means to have excellent customer service and care. I have been to Disney and stayed at their deluxe resorts so I know what it means to be welcomed ‘home’.
Once we got to Dreams we were sent to the Apple desk to check in and was told our room wasn’t ready quite yet so we could head down to the buffet and grab lunch while we waited. We went to the World Cafe where there was an assortment of foods from Mexican to pasta and many other things in between. We were seated and then… waited. And waited. We each took turns going to get our food while we waited for someone, anyone, to get a drink order. We were done eating and then I got up and went out to the pool bar and fetched us sodas. Still, no none came to get our drink order during the duration of the meal. We went back to the check in desk after walking around the resort a bit and was told at 3pm, that our room was still not ready. They guessed about an hour or so. We sat at the bar in the main lobby area until 4:30 when then, we were given keys to our rooms. By this time, we were exhausted and very hot. However, the room was nice with a beautiful ocean view. I was pleased with our accommodations.
We spend all of Sunday and Monday at the pool or stepping out to the beach. Also trying different restaurants and drinks. Dreams has 2 designated adult pools. One a bit back of the resort without a beach view and one with a beach view. We opted to sit at the beach view. It was so incredibly relaxing. We had drink service that started around 11 and they brought us whatever drink we wanted. However, I doubt much alcohol was in any of the drinks at all.
Besides the 2 adult only pools, there were 4 other pools with kids and adults alike.
So the food...
We tried all the restaurants that Dreams had to offer. Unfortunately, one was closed for refurb while we were there. I will start with a caveat. I am not a picky eater. I will truly eat anything that is edible. However, I am pretty picky to what I will consider “good”. I can’t claim personally that most of the restaurants were good. But we did speak with a couple one day who was there with their two children. The family loved the food at Dreams. I was taken aback but everyone’s taste buds are different.
World Cafe (International Buffet): Well, hmm… I didn’t love it. The bacon was so gamey that I couldn’t do it. I didn’t know bacon could be gamey but it surely was. But bacon everywhere was gamey so I just avoided it after trying it two times. We were there for breakfast and one lunch. Food was mostly flavorless. Service was mediocre.
Seaside Grill: This would up being one of my favorite places to eat during our stay at dreams. The steak was seasoned very well (though tough it is thin so get if well done at the most) and the burgers were good. My friend had a chicken that she loved ( I somehow missed it). They were also open for breakfast which was fine too. It also helps to have a beach view while eating.
Portofino (Italian restaurant). I didn’t think the food at Portofino was all that good. It was fair. There was an appetizer bar that I tried and was OK. My Ceasar salad was aesthetically pleasing but that is about it. I didn’t care for the lasagna with bolognase sauce either. We shared a tiramisu (which for some reason I thought it was a bit weird that they asked if we wanted to share instead of giving us one each) that was more cream than lady fingers. I left the dinner not all that satisfied.
El Patio (Mexican): For their starter, they had a taco bar. If dinner was just the taco bar, I would have been happy with that. There was a variety of meats and toppings. Fresh made tortillas. It was definitely a happy starter. The wait staff was very nice and accommodating. They brought us out appetizers we didn’t order for us to sample. Both were good. I really enjoyed the beef stew. But the main meal didn’t appeal to me. It could have been because I was so full already or I just didn’t care for it. But I stopped after a few bites. I will stress again how nice the wait staff was.
Himitsu (Asian): I ordered sushi for an appetizer, Mongolian chicken and then tempura ice cream. The sushi rice was undercooked, too much rice to sushi ratio and it fell apart once I picked it up. The Mongolian chicken had heat to it but not an incredible amount of flavor. It also didn’t come with rice so I had to ask for that separately. My tempura ice cream was frozen solid still. I could not cut through it. However, it was a billion degrees out and we were seated outside (big mistake) so it did melt pretty quickly. I wish we asked for indoor seating because I was sweating through the entire meal. I suppose, out of our 3 dinner places, this would have been my favorite though.
CoCo Cafe (24 hour coffee and pastries): I loved this place because the air conditioning was FANTASTIC. The iced latte was pretty good. I ordered a pretzel and it was more like a dry bagel. One thing we noticed is that any bread and pastries that were provided in any of the restaurants were not very good.
Dreams has a lot of upkeep to keep up with . Many of the tiles were loose or broken. There were quite a few times I thought I was going to trip or break through one of them. The grout in the pool tile had green algae in them. I did see the pool peeps cleaning but they probably need to shock the heck out of the pool too. I was only at the adult pool so not sure what the other pools were like. A lot of the drink glasses were dingy. And granted, they are plastic so they don’t get broken when dropped. But they just didn’t look clean. The servers and waitstaff seemed completely annoyed half the time. Some were great but others just seemed like they couldn’t be bothered with.
I did enjoy the views of the beach and the infinity pool immensely. From what I have learned, there are many resorts in Huatulco and Dreams truly is one of the top ones. But still, there is much that is needed to be worked on. I don’t mean to be harsh but I also know people are spending a lot of money to go. I would not recommend Dreams to anyone that is a picky eater of has taste buds of a 6 year old. I also do not recommend it for those that can not grasp the fact that everyone around you will not be speaking English, even though you are not in an English speaking country.
I kinda see this as a Pop Century or All Star Sports of the Disney world. It’s good, you are in your ‘happy place’ but still… not luxurious as The Beach Club or Boardwalk.
This is definitely my favorite vacation destination in Mexico. The staff were warm and friendly but most of all always eager to help. There were five pools with two of them being “for adults only” for those not traveling with children. I never had to ask for refills. They were always anticipating your needs. I can’t wait to return.
34 people, our 4th time here. Cant wait to return again! Had a clean comfortable room,great adult only pool (where we spent most of our time)Wonderful dining and entertainment. I had the BEST deep tissue massage of my life ( hope I am remembering correctly) with Alessandra.The hydrotherapy was also super cool and the young man attendant quite professional and very sweet.Did I mention the amazing tireless pool side drink service? The 2 gentlemen that took care of us were seriously the hardest working servers I have ever seen! We can be quite demanding and they took such good care of us with a smile all week long!I only wish I could remember their names so they could get the credit they deserve! Our room was spotless everyday,the grounds were beautifully attended too as well.I personally enjoyed the Japanese restaurant the most.The breakfast/ lunch buffet was great.I especially enjoyed picking out my tuna steaks to be grilled to my liking at lunch.Also really enjoyed the room service delicious and very prompt!The drinks were top shelf and thirst quenching. It was wonderful to be greeted at the airport by Sven our Apple rep,who now feels like an old friend.I cant imagine anyplace else being as perfect as Dreams in Huatulco!
I been to couple great hotels and I must say Dreams Hotel Huatulco did not disappoint one bit. This all inclusive hotel has alot to offer, all the way from drinks and food to its private beach and jacuzzi tubs in your balcony. Everything was amazing although in room dining could had done a better job at making sure food orders were presentable. Never the less I was really satisfy with this place. I read many reviews for hotels in Huatulco as this was my first time visiting the city and Dreams really caught my attention, stood out from other candidates. The staff was very friendly and made you feel at home. It's an all inclusive hotel so privacy and security is at it's best. You cant go in or out with out checking in with the gate guard which I found to be very secure. There is alot to do as well in this resort from swimming, to snorkeling, kayaking, patle board and for an extra fee even jet skis. With so many activities it's really nice to have someone like Horacio to guide you and help you master all the activities. He was very helpful and even thought me archery. The restraunt servers were always top notch very polish and professional, never let your drinking glass go empty. To all who haven't been to Dreams and are looking into the area. I strongly recommend this place for you. Oh and they even have a bar lounge located on the ground floor with good music, drinks, overall such great vibes.
We went to Huatulco June 2-9, 2018. I have to say the minute we stepped off the plane the hospitality was amazing. They noticed we had 2 small kids with us when we were in the immigration line and they let us and other families with kids jump to the front of the line. Life saver when you have little ones after a long flight.
This was our first trip to Huatulco but we have been to Mexico 30+ times in the last 15 years. Our room walked out to the kids pool. Perfect for when my youngest needed a nap but my oldest wanted to swim, I could watch from the patio. The main pools were only steps away and were infinity pools overlooking the bay. The thing I liked most about this hotel was how close everything was...from one end to the other was maybe a 5 min walk. We are used to these massive hotels that take you 15 minutes to walk from your room to the beach or restaurant.
The service at the hotel was impeccable, the servers, the hostesses, the bartenders, room service, you name it was fantastic! Our favorite waiter was Albier, he got to know us and started making us special food that he thought we would like. The hostess Louis was super sweet, we met her the first night and she quickly learned my kids names. The next day she was working the breakfast and she greeted us by name, this continued throughout the week. A couple nights the kids were exhausted so we decided to order room service instead of dining in a restaurant. The food was delivered fast, HOT, and crispy. No soggy cold food like you typically get from room service.
Finally, the kids club! This was the first time my older son was old enough to go to the kids club on his own. He loved it from the minute he stepped in and didn't want to leave. I almost felt guilty letting him stay so long. They had a lot of fun activities and crafts for them to do they would also take them swimming. The ladies in the Kids club were super nice. I have to shout out to Beny, Melissa, Nay and Liz. One night they had a special dinner for the adults and at the same time had a party in the kids club. We planned to hire a babysitter to come to the room because my youngest (1 1/2) is not old enough to be in the kids club. Then they told me that he could come to the kids party if the babysitter came along. It just so happened that the babysitter was Melissa from the kids club, that made me feel safe to leave them with someone we already knew. The boys had some much fun and didn't want to leave when we came to pick them up. It was nice to have a couple hours to ourselves. On our last day, we only had about an hour between breakfast and getting picked up for the airport. My son begged to go back to the kids club. When I came to pick him up he was bawling because he didn't want to leave. He said, I think we should just move to Huatulco. I have to say, this hotel is probably one of my favorites in all of Mexico.
The only suggestion I have is maybe they could have a little more entertainment at night. They did typically have a movie playing by the pool which was nice. The shows in the theater started kind of late so we normally missed them and when we did attend they were just ok, not spectacular. Definitely seen better at other hotels.
If you are looking for an excursion, try the 7 bays tour. Nice boat ride with 2 stops. One stop in a private bay to go snorkeling, if you have little ones rent the snorkel board, looks like half a surf board with a square cut out they put their face in to "snorkel" without getting salt water in their eyes and mouth...definitely worth the $10. The 2nd stop was to eat lunch at Camaron Gigante and hang out on the beach. Try the stuffed pineapple its delicious!