Barceló Huatulco – All Inclusive
- Handicap Accessible
- Kids Club
- Parking On Site
When you stay at Barceló Huatulco – All Inclusive in Huatulco, you’ll be connected to the convention center and convenient to Zaachila Beach and Las Parotas Golf Club. This 4-star resort is within close proximity of Marina Chahue and Chahue Beach.
Make yourself at home in one of the 351 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a complimentary water park. Additional amenities at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room. Guests can get around on the shuttle (surcharge), which operates within 50 meters.
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the resort’s dining establishments, which include 6 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is included.
Business & Travel Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Huatulco? This resort has 8654 square feet (804 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free valet parking is available onsite.
How to Get There
I have such mixed feelings about writing this review. There were some negatives in our experience AND there were many positives.
This is our third time back at Barcelo Huatulco and we were very excited to return! I was travelling with my husband and 3 teenagers, so we booked 2 rooms. When we booked, I sent 3 separate emails to request joining rooms and a quiet area of the hotel, which we had in the past. Barcelo did NOT respond to any of my emails, which was so surprising because prior years they had always responded and communicated with me before our arrival.
We arrived on Tuesday, February 5th. At check in, we were told that we had joining rooms and it was a quiet part of the hotel, but when we got up to our rooms, they were not joining. In fact, our kids’ room was down the hall from us. And in regards to being in a quiet part of the hotel, we were right by the elevator and the bar was right under our balcony. We went back down to reception to try to switch our rooms, with no luck. After much frustration and pushing our need to have our kids beside us, they moved our kids to the room right beside us, which was better. We then went to our Sunwing Rep, who was very good to us and he talked to the front desk. The front desk told us that we could get ‘connecting’ rooms on the Thursday or Friday but we would have to check out of our original rooms by 10am and we would only receive the ‘connecting’ rooms at 4pm. Also, we were in a VERY loud part of the hotel, the bar was right below our balcony and kept us a wake 3 nights till about 2am due to the loud music.
Sadly, on Wednesday right after supper, I got violently ill. My husband told the front desk that we would like to change rooms still, but I was unable to be without a bathroom from 10am-4pm. They responded that they couldn’t help us out then. So, it felt like our requests and our needs were totally overlooked and they didn’t even seem to care that I had been violently ill. Not sure why I got sick. The food was good and I was very careful with my choices from the buffet. I am thinking it may have come from the pool bar, as those guys are working so hard and making multiple drinks. I think there is possibly a lot of poor hygiene and bacteria growth in that small area. After I was sick, I began to watch them make drinks, and quickly decided against ordering drinks from that bar as I saw a bartender using dirty cups from one guest and gave them to another guest. Toward the end of our vacation my husband got ill as well and it took him a week at home before he recovered. This was very disappointing, to be sick on vacation.
Our past experience at Barcelo Huatulco had always been a good one, but this time it had very disappointing outcomes. I don’t think we will return to Barcelo Huatulco, as they did not seem to care about any of our requests. As third time guests, we thought they would want to accommodate, but NO. So Disappointing for us!!!
The bathrooms by the pool and by the games room desperately need renovating. The ones by the pool are quite gross and old and only one urinal worked in the guys bathroom. The resort needs to update these two areas!!!
In regards to the games room, in past years the kids spent lots of time hanging out here, but this year they added a bunch of games that you have to pay to play, so only ping pong and pool were free. They used to have 2 ping pong tables but now they only have one. This was disappointing for my kids!
I want to be clear that most of the workers were amazing, so friendly and cheerful! Our issue was the management at the front desk. The rooms were always very clean and the grounds were immaculate. The beach is beautiful and you can snorkel right off the beach if it is not too windy. The loungers were in good shape and not hard to get. There were always plenty of pool towels.
A big shout out to the pool guys, who were constantly cleaning the pools and checking chlorine levels. Those guys were very on top of cleanliness. Also, a shout out to Paulo in the games room, who played hours of ping pong with my boys. They had so much fun with Paulo! Also a shout out to the Japanese Restaurant! The food was amazing and the service was the best there was!!!! Another shout out to Fernando, with his help teaching us the sail boat. Also, Edgar at the Front Desk was very polite and did try to accommodate us. He was friendly and seemed sincere even though we did not get the resolution to the rooms that we were hoping for.
This is a very nice hotel and have stayed at other Barceló hotels. You got to love a hotel that serves you drinks (non-alcoholic) when you arrive, it's like going to a friends house! This hotel sits right on the beach and has beautiful grounds.
Perfect Beach: long sand beach perfect to play with kids and very good waiter service
Good food and drinks: Good mexican food served throughout the day; specialty restaurants are fine, would recomend the italian and mexican restaurant
Pools: awesome slides for kids, it has a mini water park on the pool area!
Summary: best hotel in Huatulco for families with young kids!