Omni Hilton Head Oceanfront Resort
What We Love
- Spacious rooms with balconies
- Oceanfront location with beach amenities
- Very family-friendly, with a playground, splash zone, arts and crafts and outdoor giant chess
What To Know
- Some activities, such as golf and tennis, are not on the property itself but are located nearby
- Nonsmoking resort
- Beach umbrella and chair rentals are an additional charge
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Located in the Palmetto Dunes neighborhood of Hilton Head, this 323-room resort offers private access to sugar-white sand and is fresh off a $17 million renovation in 2014. The rooms and suites are extremely spacious (550 square feet, minimum) and feature balconies overlooking the courtyard or Atlantic Ocean, kitchenettes and tropical decor. Guests can play beach volleyball, catch some rays by one of three oceaniview pools, take a soak in one of the Jacuzzis or relax in the full-service spa and salon. For kids there’s a playground, splash zone, arts and crafts, outdoor giant chess and ping-pong. Adults can sip a Cosmo at the trendy XO Lounge or a casual beer at the Buoy Bar. The highly acclaimed restaurant HH Prime serves hearty dinner entrees such as beef medallions with cherry chutney, and sweet potato ravioli with mushrooms and spinach.
In the Area
Palmetto Dunes is home to 11 miles of lagoon, making it ideal for kayaking and canoeing. Hilton Head Outfitters rents equipment and also provides fishing charters, bike rentals and surfing lessons. For golfers, Palmetto Dunes Golf Club is just a stone’s throw from the resort and has three championship courses. Families can check out the Sandbox, an interactive children’s museum, or the Coastal Discovery Museum to learn about the natural history and cultural heritage of the region. Shoppers can visit Coligny Plaza and explore the more than 60 shops and restaurants, or for fabulous fresh seafood nearby, head to Alexander’s Seafood and Wine Bar, which is within walking distance of the resort.
How to Get There
The resort itself was amazing , food and drinks, and service was great, but the rooms were hossible, carpet was stained and the price you pay does not equal to the quality of the rooms. If you’re looking for a nice room do not say here.
The omni resort stay was absolutely blissful! I had a amazing time with my girlfriend. I will definitely be booking with them today. The beach was right behind the resort and loved the convenience of it. Also our ocean view was terrific!
We usually stay at the Ritz, W or Westin resort. The Hilton Head Westin Suites were booked so we decided to stay at the Omni property. We looked at the pictures and revered an Ocean Front Luxury Suite for almost $450 a night. Luxury it is NOT. When we checked in the suite had a bad smell as you walked in. We called the front desk who sent housekeeping to spray the room with Lysol. Even with the spray, the smell would not go away. Additionally. The furniture was outdated and the room was not up to par for this price. The bathroom was so small that one person can fit in. We did have a nice balcony size with a view of the ocean but the inside was no pleasant at all. On Friday night we stopped by your Sports bar to have something to eat as we were out all day around 10:45 pm. We were told they were closed as soon as we walked in. Later we called room service and they were reluctant to take my order instead told me to go to the Hilton Head Dinner. Overall, our experience at your hotel was terrible and this suite is not worth $400 per night. Pictures on your website are deceiving. Will not come back again.
Have to agree with other reviewers, the resort fee is way too high given everything the hotel "offers" has a separate fee. For example $18 to rent one bike for 2 hours, kayaks available, but also for additional cost, from a vendor up the street and spa prices are crazy high ($99 for a pedicure OR manicure). We were there on a Saturday and Sunday during the off season so I anticipated maybe some things being unavailable but, again, for a resort that charges you just to be on the property apparently, there was surprisingly little going on. The lights strung over the checkers board, ping pong table, fire pits, etc in the courtyard were never turned on at all and I had to request to have the fire pits turned on in (50 degree weather) so we could comfortably sit outside. The pool area restaurant/bar was closed the whole time and the hot cider offered in the lobby was out twice, although the second time the concierge did offer me a coupon for coffee instead. Personally, I just don't see what my resort fee is paying for but according to the front desk clerk, the hotel does offer "free parking and wifi" so I guess those are things they consider resort worthy amenities.
As far as the room/ property goes, it's a bit old but mostly everything is updated and works just fine. The walls are very thin so during the day we could hear every door slam and child running down the hall, but during the evenings it was pretty quiet. Our bedding and pillows were very comfortable and everything in the room was clean. If you want to see the ocean from your ocean view room, ask for a higher floor.
We've stayed at other Omni properties and enjoyed them much better, we won't be back to this one.
The hotel is great for cleanliness and comfort. I travel a lot and is aware of the typical comfort in most establishments. This hotel charges for everything outside of the basic. You can not use the sauna or steam room without spa services (bummer) check out is at 11. The pool and beach amenities close down at 10. What’s the fun in that. Upon check in I asked for a room with a better view of the ocean. Paid a higher fee and I was placed over the pool area. Clearly that is not what I asked.... the room and cleanliness is 5 stars but the service amenities 3stars.