4.0
Very Good 2611 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Restaurant
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home lighting Suite Bedroom living room house decor

Overview

Location

With a stay at Lumley Castle Hotel in Chester-le-Street, you’ll be within the vicinity of Adventure Valley and Washington Old Hall. This 4-star hotel is within the vicinity of Penshaw Monument and Herrington Country Park.

Rooms

Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

Spa, Wellness & Premium Amenities

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, a 24-hour front desk, and a library. Free self parking is available onsite.

How to Get There

Lumley Castle Hotel
Ropery Lane
Chester-le-Street, DH3 4NX United Kingdom

Reviews

4.0 Very Good 2611 Reviews
A trip to a favourite part of the country
brian p

The hotel building, the staff, the bar , and breakfast were first class. The rooms in the annex are NOT first class! The rooms are small. There is no adequate storage space for clothes (two coat hangers on a wall , and a very small chest of draws . The small room with a small window and a 13.5 tog duvet (and no alternative blankets ) did not make for a good nights sleep , (it would only be suitable during colder months). The hot water tap for the bath did not work , and the shower controls were very difficult. We should expect better than this !

Good but not great
646StevenS646

My partner and I stayed here for a one night weekend getaway. The grounds and the property itself are really lovely and the interior of the main building itself is very dark and moody and perfectly captures the sense of medieval history it is trying to convey. We were allocated a courtyard room which on first impression looked impressive. Again, the decor was very much in keeping with the period ambiance however the downside to this is the amount of fabric hung around the room. It unfortunately made the room feel a bit damp and foosty. The walls are paper thin to the extent we could almost hear the conversation of the couple next door to us and their toilet visits left little to the imagination.

The breakfast in the morning was a mixed bag. The continental aspect was a bit thin on the ground, with very little choice. The hot breakfast was delicious. However my partner is a vegetarian and there weren't many options - vegetarian sausage.

The hotel staff were in general all very pleasant and welcoming. However once again the breakfast let the hotel down, with staff rushing about to clear tables, clearly stressed and a queue of guests waiting to be seated.

We a had a pleasant stay here and would consider returning if we got a good deal however I don't believe the full price is reflective of the standard offered. Like so many hotels in the UK, it seems to rely on its building and setting to appeal to tourists and obtain 4 stars. When you strip back all the fancy decor and surroundings, it's really just a 3 star offering. Little changes could go a long way.

Fantastic Stay!
Theresa M

My partner and myself stayed at the hotel for one night. We parked our car and proceeded to Reception to be greeted by a lovely lady on reception. She gave us the keys and asked if we would be dining in the restaurant that evening. We told her we would let her know and she said that was fine. Our room was lovely! Very clean all over. Plenty of fluffy towels and the bed was so comfy. A mixture of tea and coffee and a TV. We went for a walk as there are lovely grounds to explore. We decided to dine in the hotels Black Knight Restaurant and so glad we did it was beautiful food and excellent service. Very well organised but also a very relaxed atmosphere. We were offered pre dinner drinks and nibbles which we took avail of in the Library bar. Again very relaxed and excellent staff tending to us regularly. There was a lovely guy playing the guitar in the restaurant and we had a brief chat with him. My partner asked where the toilet was and he wasn't directed he was shown to where it was which is something you do not see very often. After a wonderful nights sleep in the comfy bed we went down for breakfast.. What can I say the breakfast was amazing, a full spread of croissants, fruit, cereals, fresh bread, yogurt and that is only a small selection of what there actually was. We then had a cooked breakfast with a choice of eggs which was delicious.
We will definitely be visiting again as the quality of food and the exceptional customer service was second to none. Thankyou very much!