4.5
Very Good 989 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Location in the leafy business district of Clayton, minutes from the sprawling Forest Park
  • You can choose between two on-site American restaurants
  • The lobby’s live weekend entertainment and Sunday's Bloody Mary Bar

What To Know

  • Parking is available for $22 per day
  • The immediate area is mostly residential — downtown St. Louis is a short cab ride away
  • WiFi is an extra $9.95 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat Elegant Luxury chair restaurant Bar function hall ballroom set dining table

Overview

Clubby hideaway with impeccable service, haute fare and a cigar bar

The Lowdown

There’s a clubby elegance to this tony address with gleaming wood-paneled walls and leather armchairs, crystal sconces and marble fireplaces. The 300 decorous guestrooms have romantic Juliette balconies overlooking the leafy streets of St. Louis’ affluent business district. Personalized service abounds from the well-stocked Club Lounge offering free food and beverage platters to the savvy concierge and the third-floor spa, equipped with 14 treatments rooms and an indoor pool. Fine-dinning options include lunch dishes like spiced quinoa, wild mushrooms and chick peas at the classic American restaurant, followed by a dinner of Missouri rainbow trout with roasted heirloom cauliflower at the Grill. Looking for a night out on the town? Start with a single malt at the wood- and granite-adorned Cigar Club before hitting up The Loop, the city’s bar-lined strip on Delmar Boulevard, just a short cab ride away.

In the Area

St. Louis locals will find any excuse to drink beer, and why not when you can sample more than 20 local craft brews. Order a pint of the single hop English pale ale while at Urban Chestnut, go to Schlafly Bottleworks for their pilsner, and throw back an ice-cold Bud after touring (for free!) the heavenly hops-scented Anheuser-Busch factory. Sober up with a walk through the 1,371-acre Forest Park, or rent a cruiser through Discovery Bikes for a leisurely ride along the charming riverfront, lined with art galleries, clothing boutiques and the iconic Gateway Arch. Continue your westward expansion to Pappy’s Smokehouse, where the Memphis-style ribs rival St. Louis barbecue, or join the locavore crowd for a farm-fresh, four-course meal at the Local Harvest Cafe.

How to Get There

The Ritz-Carlton, St. Louis
100 Carondelet Plaza
St Louis, MO 63105 United States

Reviews

4.5 Very Good 989 Reviews
Very disappointing Christmas decorations.
Reviewed 4 hours ago

The facility is in a nice location however the Kremlin on top of the Christmas tree spoke volumes regarding the integrity of this establishment! I would love to hear an explanation.

I asked a representative at the front desk and they could not provide an answer or understand my question.

We love the Ritz! Amazing room, service, and food.
Reviewed 3 weeks ago

Thank you for this amazing experience. We always go to the Ritz in December to see our family that lives in St. Louis; and every time we go it gets even better. Please give thanks to Jamie Dam (Head Of Security) for also giving us an even better trip. Thank you for everything, and I suggest to come here if you want an awesome, fun trip.
The St. Louis Ritz, deserves a 5/5!

Excellent Elegant Stay
Reviewed 1 month ago

We’ve been coming to this hotel every other year for 17 years. Our stay this past weekend was wonderful. Since our last visit the hotel had been renovated. We stayed on the Club Level, which will be renovated this Jan. We had the best service from Kelly! She is excellent at customer service and is a true asset to the club lounge. She made our stay special and personal. I look forward to our next visit. Treat yourself to the Club Level it’s worth it!

First and last
Reviewed 1 month ago

Not the weekend we hoped for. We wanted to stay in the Clayton area for convenience to restaurants and shopping. The room was fine but the bed was terrible. Neither of us slept well. We stayed on the club level. We went to the club before dinner to have a drink. No one even acknowledged we were there. They saw us but ignored us. We left. After dinner we went back and tried again. I literally waved at one of the employees and asked if we could have a drink. We both ordered margaritas and they were terrible. We left. The next morning we decided to skip the club after our experience and order room service. My eggs Benedict was over cooked and not good. The bacon had a weird taste as well. We had booked a spa appointment a couple weeks prior for that Sunday. They called us Friday to confirm our Saturday appt. We were able to get in Sunday just at a different time. I requested the MO hot stone massage. They didn’t set that up and couldn’t do it. They didn’t charge me for my massage because of that. I thought that was above and beyond and was very appreciative. The massage was good. We will stay at the Four Seasons and Uber across St Louis next time. Terrible

What customer service
Reviewed 2 months ago

I'm a lifetime platinum member. I was accidentally double booked for a reservation. One by me and one by my company. Since the ongoing trouble with the website only one of the reservations was showing under my profile. I cancelled one of the reservations the night before (outside the cancellation window). Since that time there have been four emails from the Marriott loyalty program, one from the front desk when I was there, and two phone messages to the person who is supposed to be responsible for refunding cancellation fees. To date, all of heard are crickets. You'd think someone would at least have the courtesy of a reply.

I guess all that's left is to contest the credit card charge and see what happens. I've spent the equivalent of three years in a Marriott property -- you'd think that would count for something. And my company is based in St. Louis. Guess the almighty dollar is more important than loyalty.