Capri Palace Hotel
What We Love
- The Jetsetter rate includes buffet breakfast and free entry to Il Riccio beach club
- A trio of Michelin stars: l'Olivo has two and Il Riccio has one
- Glamorous pool overlooking the Bay of Naples
- The Beauty Farm spa, with treatments by London facialist Sarah Chapman
What To Know
- Free shuttle to/from Il Riccio beach club (near the Blue Grotto)
- The property is closed November through March
- Access to/from Naples is by hydrofoil, ferry or helicopter
- Capri has an influx of daytrippers during peak season
- Free WiFi
- Room Service
With a prime spot on the glamorous island of Capri, this gleaming white see-and-be-seen sleep is chandelier-studded and dotted with modern artworks commissioned by the hands-on second-generation owner, Tonino Cacace. The grand columns, vaulted ceilings and shiny buttermilk floor tiles are pure Italian indulgence, and the secluded pool overlooks the isle of Ischia and the Bay of Naples. Since opening in the 1960s, the property has attracted a string of prestigious patrons from the worlds of fashion and film.
Bed and Bath
The guestrooms are stylishly understated, decked out in the hotel’s signature whites and creams. Expect to find canopy beds and fresh orchids, Samsung tablets and free WiFi. Superior (290 square feet) and Deluxe (377 square feet) rooms offer vivid blue sea views from private balconies or patios. Marble bathrooms and robes and slippers come standard, as do posh Capritouch toiletries.
The hotel has a trio of Michelin stars. The formal l’Olivo, helmed by Ischia-born chef Andrea Migliaccio, is Capri’s only restaurant with two Michelin stars, and Il Riccio (at the hotel’s beach club) has been awarded one for its Mediterranean cuisine and impressive fish counter. You can also dine on the candlelit deck, which overlooks the sea, at the laid-back eatery Ragù Bistro. Sip a post-dinner cocktail at the Bar degli Artisti, named for the creators of the many artworks that grace the property. The award-winning spa by Capri Beauty Farm offers special leg treatments and anti-aging facials. The small outdoor pool has an unusual glass wall to one side and is surrounded by lounge chairs and cabanas so the beautiful people can bathe in the sun.
In the Area
Don’t fret too much about the number of tourists; they’ll be gone by late afternoon. Take the 15-minute chairlift ride from Piazza della Vittoria to Mount Solaro for stunning views from nearly 2,000 feet up. A 10-minute (uphill) stroll will take you to one of the island’s best pizza joints, Aumm Aumm, or, if it’s too hot, stay close to home and wander around the mainly pedestrianized alleyways near the hotel and stop for a beer or gelato in the piazza. Take a boat trip around the Faraglioni rocks, giant formations that rise from the deep blue-green water, then to the famous Blue Grotto and the windswept rocky promontory near the western tip of the island, where you can swim, away from the hordes. On returning, dine at one of Capri’s most feted and romantic restaurants, Da Paolino, where tables are set beneath a grove of lemon trees strung with lanterns.
How to Get There
An amazing hotel, located in beautiful Anacapri. We had lunch in the most amazing restaurant in the same hotel, it has one Michelline star, but it deserves 5!! And the most important thing, I have never been given any better service that in this hotel. It is amazing how everyone goes out of their way to make your stay unforgettable!! Our room had its own pool, just the privacy we wanted. My dream is to return with my husband before I die!!
My wife and I stayed four nights here and enjoyed all the luxuries that 5* living can offer along with the wallet busting bill that comes alongside!
There is so much to cover here, especially due to the price consideration so I’ll break it into sections as there were a couple of things that I think they can improve on despite overall an amazing experience.
Food: Breakfast is without a doubt the best any hotel could ever offer. It has EVERYTHING and all of the highest quality; cheeses from across Italy, meats sliced fresh, juices, stunning pastries, fruit, fresh smoked fish, the list honestly is endless.
The two (both) Michelin starred restaurants & lunch bistro are equally spectacular, I’ve written separate reviews so wont go into detail but I’d suggest the full board option if you like high end cuisine you won’t be disappointed.
Staff & Service: The restaurant, poolside and day to day relationship management staff were amazing. Nothing was too much and they were incredibly welcoming and warm. They really delivered on the big reviews you see on here - you cannot fault them.
Spa: Stunning Spa with great facilities. Go there.
Room: Now this is subjective as we were 100% put in the worst room the hotel had. It was a “hill view” room but was stuck in effectively the basement and overlooked the stairlift so literally just had people moving up and down starring into our balcony all day with the noise to go with it. Not good enough to be honest for the price even with it as their “cheaper” room option, it really shouldn’t be offered to customers full stop and certainly doesn’t meet anything close to the pictures they use to describe the room. The other rooms we saw looked stunning which actually made it worse! If I hadn’t been on my honeymoon and not wanting to cause drama and ruin the trip I would of seriously complained and flat out refused the room - I could tell my wife was pretty disappointed with it sadly. Top tip; don’t accept rooms 153/4. Reading other reviews they seem to confirm the same.
Given I had informed them it was my honeymoon in advance I thought putting us here was very poor form.
Reception/concierge: Again i’ll tread carefully here as I’m not sure whether the lovely lady who always brought us our bills to sign and made sure we were okay each day was part of the concierge team - if so then she falls into the wonderful staff section! - however the rest of reception and front of house I thought were unhelpful and dismissive. It really felt like they were holding out for customers who were in more expensive suites or were deemed more important - given I spent well above £4K in 4 days I think we were hardly slumming it there. Simple things like booking the shuttle bus back to the dock was challenging and despite asking each day for three days when I came to check out they still hadn’t done it.
All that being said it was a wonderful hotel and we had a great time but given the price I can’t give it 5* as much as I’d love too because the room really was so under standard & reception a bit frosty.
In no particular order...
(1) Blackout shutter blinds in the bedroom for an amazing nights sleep (and lie in!)
(2) Room keys that have a chip in them so that they don’t de-activate when they brush against your mobile phone.
(3) HUGE bed and super high quality Italian cotton sheets.
(4) Fredrico the pool attendant. One of the hardest working people and a true asset to the hotel... he is literally non-stop all day and has a hawk eye on everyone so that when you go for a dip in the pool there is ALWAYS a fresh towel waiting for you.
(5) Antonio the bar manager. Has the most dry sense of humour and is not shy to give his honest opinion about any topic.
And 2 things that could be improved....
(1) drink service at the pool. The staff work hard... but they should do a lap (around the outside!) of the pool every 10 minutes to see if anybody is thirsty or hungry... this would also increase the revenue of the hotel !
(2) the GBPEUR exchange rate to take the sting out of the tail of the bill (although clearly not their fault!). Price is what you pay... quality what you get.
Thank you Capri palace... we had a fantastic stay and can’t wait to return.
4 nights here achieved the following- total relaxation and glamorous pampering, the most AMAZING breakfast buffet i have seen anywhere in the world , perfect location for exploring the joys of Capri and the charming town of Anacapri - and the biggest wallet biopsy we have ever had for a hotel bill!! We were lucky to be upgraded to a gorgeous suite with views of the sea and rooftops of Anacapri and big balcony. The bed was heaven and vast and supremely comfortable. Service throughout the hotel was exemplary and the pool rivals some of the greats- the Cipriani or the Aman India- for sizeable gorgeous pool. We had a fabulous chilled day at the beach club which is very chic and stylish and makes one feel like a movie queen ! Marvellous. Go for it but be warned.This glamour does not come cheap!!
The hotel was an absolute haven. Beautiful grounds, exquisite service, fabulous pool, incredible food. Room was an absolute smash. Beautifully appointed and heavenly. Would highly recommend a stay here away from all the hustle and bustle of the lower Capri port area.