The Phoenician, a Luxury Collection Resort, Scottsdale
What We Love
- World class tennis; if you love the game you’ll love these 11 courts, with Wimbledon-quality grass, seven hard courts and two Australian Open–style Rebound Ace surfaces, many lighted. There’s player matching, lessons, clubhouse and even an automated practice court
- While luxury resort dining is notoriously overpriced, the casual tavern in the golf clubhouse offers great, hearty food at very reasonable prices — a nice oasis from vacation sticker shock
- The wellness center is a first-rate facility across the board, and it also offers unique off-site guided hikes, including one up Camelback Mountain
- Impressive, $25 million art collection
What To Know
- The extensive daily list of exercise classes and guided walks is great, but if you don’t have a spa or salon treatment you’ll be charged a daily fee
- “Free” Internet is part of a staggering $29 daily resort fee that doesn’t include much else — add another $29 per day if you want valet parking
- The service doesn’t always match the excellence of the facilities, and the front desk is easily overwhelmed, especially since the Phoenician hosts a lot of large name tag–wearing corporate groups
- Free WiFi
- Golf Course
- Parking On Site
- Room Service
Southwestern style meets Italian grandeur. This huge resort blends a few different influences, and common spaces such as the main lobby are full of polished marble and European elegance, while Southwestern details such as patterned mosaic tiles, terra-cotta and Spanish tile roofs are interspersed throughout. The hotel’s art collection is large and diverse, with highlights including outdoor sculptures, French tapestries and Navajo rugs.
Bed and Bath
Guest rooms are spacious (averaging 600 square feet) and all feature private balconies or decks. Beds are clad in a mix of Italian covers and Egyptian cotton linens, while the furnishings are elegant but understated and fit the Southwestern setting, with upholstery in muted taupes and smooth brown wood surfaces. Thick wool carpeting is an unusual touch in a region known for tile floors, but most of the ‘wow’ factor comes in the grand Roman bath-style bathrooms, which have oval Italian marble soaking tubs and large walk-in showers. The bathrooms also feature lighted makeup mirrors and toiletries from the Phoenician’s own spa line.
The Phoenician takes the concept of a full-service resort to the next level, with everything you’d expect at a large luxury property and then some. The 27-hole golf course is first-rate and very enjoyable, and it also has its own full clubhouse with dining facilities, a large pro shop, many lesson and clinic options, and a large, sophisticated practice facility. The world class tennis center is even more impressive, and the Centre for Well-Being has a state-of-the-art 24-hour gym, a large schedule of daily classes and a full-service spa. There’s an audio guided tour of the resort’s $25 million art collection, a brochure and self-guided tour of the two-acre cactus gardens, daily free wine and cheese tastings, loaner bikes, a family activity center with games, video games and even a movie theater, and nine pools — two shaped like grand pianos — plus a 165-foot water slide and cabanas.
In the Area
A visit to Old Town Scottsdale, one of the few pedestrianized areas, is a must; it’s full of shops and Southwestern restaurants and bars. Scottsdale is a spring training mecca for baseball fans, and in January it hosts the most highly attended golf tournament on earth, the PGA’s Phoenix Open. Major nearby attractions include the Scottsdale Museum of Contemporary Art and the Heard Museum, the nation’s top facility focused on Native American arts and culture. The most popular daytrips are to the Grand Canyon (by car, helicopter or both) and to the famed Red Rocks, vortexes and galleries of charming Sedona; several tours are offered by renowned Pink Jeep Tours, which has been in business for half a century.
How to Get There
Spent five days here due to a work function. First off, this is a world-class facility. The grounds, the buildings, the appointments...it’s all very well done. Equally as impressive is the staff. Everyone I encountered went out of their way to help me in a very professional manner. Ok, so Housekeeping didn’t make my bed with a top sheet for my last night there. Yeah, it bugged me, but by the time I ended back at my room I simply didn’t want to wait for someone to remedy it.
My only gripe is the extremely high cost of food. Breakfast items, items in the one grab & go market on-premises, and room service...wow. Just wow. I’m an experienced traveler and am used to paying inflated prices due to the convenience, and the ‘ego’ of the facility because you are trapped, in a sense. There’s nothing else convenient anywhere close. But this was nuts. I’d score this place higher, but the $12 sub sandwiches and $40 room service burgers really didn’t sit well with me. It took much of the luster off my visit. The resort even collects a ‘convenience fee’ from each transaction at the on-site FedEx portal. Add the ridiculous cost of food to that and, well, it’s all just a bit too over the top for me. I was glad my work function ended when it did.
Stayed for 3 nights and was going to score this hotel a 5 out of 5 until the third day :(
Came back to our room at 6 pm after day trip to Sedona to find the AC off and our room not cleaned :( such a disappointment! And the worse part was that no one seemed to care. We will not be returning
I love The Phoenician! The renovations are beautiful! Everything looks great! The staff is wonderful. Everyone is very friendly and accommodating. I stayed for a week and would have stayed longer but vacation has to end at some point. Mowry and Cotton is a great choice for breakfast and the food is delicious. The pools are beautiful and a nice way to relax in the Arizona heat. I highly recommend staying here while in Scottsdale...it is worth it. Try the Phoenician crunch ice cream too...I love it! I will be back!
We did a crazy thing and visited ARIZONA in the summer! it was AMAZING, not too hot in the upper 90's and this hotel has HEAT under control - they had misters that make it feel like a 70 degree day which allowed us to eat outside, they had a DJ and music to keep it fun and lively and the POOLS at this hotel are THE BEST! They even had a wonderful HAWK and trainer that kept annoying little birds at bay and provided for an excellent experience for our 5 year olds, as the pet and learned about the Harris Hawk. Great hotel, wonderful service and fun experience, highly recommended.
I've been here a few times with family and have always had a wonderful experience. The pool area was recently redone and is even friendlier to kids than before. There's a waterslide for the older kids that will keep them busy for hours. The staff here is amazing and will help make your stay as pleasant as possible. The grounds are beautiful and a lot of fun to walk around. The rooms are clean and luxurious. I don't have anything bad to say about this place. Well, it's pricey but it's worth it.