Boulders Resort & Spa, Curio Collection by Hilton
- Free WiFi
- Golf Course
- Handicap Accessible
- Parking On Site
Located in Scottsdale, Boulders Resort & Spa, Curio Collection by Hilton is convenient to Boulders Golf Club and Carefree Desert Gardens and Sundial. This 5-star resort is within close proximity of Desert Forest Golf Club and Cave Creek Museum.
Make yourself at home in one of the 221 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 4 spa tubs. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Grab a bite to eat at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Scottsdale? This resort has 30000 square feet (2787 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
As an annual traveler to the Scottsdale area for the past 20 years, The Boulders has been a stop I’ve made on over a dozen locations. Unfortunately, however, my recent stay has come to be my last- it’s just not worth the frustration mixed with disappointment.
I stayed 4 nights in a Casita, scouting out the resort as a possible venue for an upcoming company sales forum for 80 of our employees. My past trips had been on personal time, this was my first trip on business. Here’s why I could never chose nor recommend the resort:
Customer Service, Customer Service, Customer Service! Someone needs to train the staff on what 5 star service is- there is no understanding or humility from the front desk, to servers/bartenders,to transportation to the staff at the spa. No friendly greetings or conversation, it’s as if the guests are a bother to the staff so we are ignored, made to feel hesitant to approach the staff.
- upon checking in at 6pm, I was yelled at by the bellman for bringing my car up and unloading my bags at what I thought was the valet stand. I was then never offered the option for valet and ushered off to park my car at self parking. Thanks!
- transportation around the facility is slow and inconsistent, Because the grounds are spread out, it often takes golf carts/ shuttles to get to where you want to go. Upon requesting a trip to the tennis facility I was picked up by a golf cart and then put on a van used to shuttle around employees. Awkward! Upon my request to return to my room I was shuttled only as far as a path and forced to walk back to my room. What’s the point- for the time it took me to wait for the shuttle I could have walked the whole way.
-walking paths- employees are constantly buzzing around all of the walking paths on golf carts- forcing walkers off the paved path. On one occasion I rolled my ankle, as the paved paths are lined with loose rocks. Of course the employee who ran me off the path scooted by while I limped back to my room to ice my ankle. I also was awoken during the night as these carts are being used at all hours of the day and are noisy.
- food- restaurants food grade is maybe 3/5- hours are inconvenient and seating is limited, the Mexican Restaurant is miles off property, not clear how they claim this as part of the resort.
- pools- main pool has loud music blasting the F-word repeatedly- does not seem to mix with the average guest. Drink/ Food attendees were non-existent- even with 10 or more people at the pools on the 3 occasions I visited.
I could go on, but the point is there are many other better run resorts in the area to pick from- no need to put up with this nonsense. Hilton should rethink the management at this location before their reputation sinks further.
Although it is pretty expensive to stay here, the restuarant prices are very affordable.
The staff are extremely friendly and ready to assist you in any way shape or form. The pools & jacuzzi were my favorite places to unwind. The villas are huge and have a very nice western decor. You will enjoy the quiteness of the sun rise and the stars at night
Attended 3 events for a wedding here. All were just beautiful. The grounds are magnificent and well groomed. Even though everything is spread out, there is not a problem for the elderly, because they have golf carts available to take guests from the lobby. There are many walking trails and a beautiful golf course. The service is superb.