4.5
Very Good 942 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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Overview

Location

A stay at The Westin Phoenix Downtown places you in the heart of Phoenix, walking distance from Arizona State University – Downtown Phoenix and Herberger Theater Center. This 4-star hotel is within close proximity of Orpheum Theater and Orpheum Theatre.

Rooms

Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 40-inch LCD televisions with cable programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are served on weekdays for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Phoenix? This hotel has facilities measuring 435 square feet (40 square meters), including conference space.

How to Get There

The Westin Phoenix Downtown
333 N Central Ave
Phoenix, AZ 85004 United States

Reviews

4.5 Very Good 942 Reviews
Had a one night stay here
Reviewed 3 weeks ago

Spotless, quiet, close to restaurants and a farmer market. We took transit from the airport right to the door. The restaurant attached to the hotel had a fabulous breakfast. The gym onsite had great equipment and they even had running shoes and gym clothes for a $5 rental as well as maps to run in the city.

Beautiful room
Reviewed 4 weeks ago

We got a corner studio room. It's a large room with a tub situated next to the window. There was ample space to spread out, with a large desk, a sectional, refrigerator and 3 closets. On top of the window tub, the bathroom had double sinks and a two person shower. And the room was in excellent condition.

All the staff were extremely pleasant and helpful, especially Rose at the desk. We had access to the Club Lounge as well. Breakfast and snacks were great as well.

Since it's located in the heart of downtown as well as directly across from Central Station, getting around was a snap.

If there is one thing that's weird, it's that the access to the pool isn't handicap friendly. There is a service elevator to the pool, but a staff member has to get the person to and from there.

Excellent Westin Property
Reviewed 4 weeks ago

I stayed 14Apr-16Apr. Ambassador Elite status was recognized. I very much appreciated the corner suite upgrade. The room was fantastic -- my favorite feature is the bathtub, which I referred to as my bathpool when telling friends about it: it is oversized and I was amazed when I was able to simply spend ten minutes floating in it, with only my feet touching the tub. Lovely views, as well. The staff was wonderful throughout, and I also appreciated the executive lounge at this property. I'd love to know the brand and model of that tub-- I might need to buy one myself!

Poor Management & Service
Reviewed 1 month ago

Had a fabulous time at Austin Marriott hotel. I came back home to Phoenix fired up about exclusively staying at Marriott properties. Called Phoenix Westin to ask permission for tour and use of facility. I wanted to get my wife’s opinion and see if she wanted to switch exclusively to Marriott and I wanted us to consider Phx Westin for future staycation. Management approved visit. We drove 40 minutes there with our 6 month only baby only to be turned away. As a sorry they offered me one free drink at the bar. I was both embarrassed and livid that we wasted all this time and effort. I complained with Marriott customer service but never received a call with an explanation or apology on what happened. Austin hotel called me a week after I filed a review to see how they could make my next stay even better. Complete night and day experience!

Great Rooms
Reviewed 1 month ago

Spacious clean rooms and great air conditioning. The food service was great and the lounge was well maintained. We actually enjoyed a lot - the only issue the pool is not pretty. The teams were responsive / you might need to push your own luggage cart. Great Value