Sheraton Grand Phoenix
- Handicap Accessible
- Parking On Site
With a stay at Sheraton Grand Phoenix, you’ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary’s Basilica.
Make yourself at home in one of the 1000 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and a television in a common area.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
We booked the room for a night and were surprised after booking we found out there were renovations going on . We should have been notified up front. All that said , the room was fine except for the noise. The service in the bar and restaurant for breakfast was superb. Breakfast was great . Would stay again but be up front about renovations.
Once you finally locate the desk, check in was fast and easy. The room was more than adequate, good water pressure in the shower, awkward placement of the TV for viewing anywhere but from the bed. Maid service was done early in the day and was almost exceptional - dust balls left on the carpet.
The downside was despite supplying my membership number WITH MY INITIAL RESERVATION, the hotel refused to credit my points at checkout and once I questioned this after returning home, I was told I needed to provide a 'detailed copy of my bill' - which was sent in an email, read and deleted - a hard copy of which WAS NEVER PROVIDED.
Went to Phoenix for a convention. We can be a somewhat exuberant group, but the staff and management handled arrangements very well. Staff particularly well. Even though there was some scheduled upgrading. An electrical outage caused by a power company accident was handled flawlessly. My individual requirements were met. Amenities good. Standard rates expensive , but our group had a decent deal.