4.5
Very Good 2553 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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living room property home condominium Suite cottage

Overview

Location

With a stay at Sheraton Grand Phoenix, you’ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary’s Basilica.

Rooms

Make yourself at home in one of the 1000 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and a television in a common area.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Grand Phoenix
340 N 3rd Street
Phoenix, AZ 85004 United States

Reviews

Construction Woes, But Don’t Miss the Art
Dan_Yucaipa_CA

After the construction is done, guests staying at the hotel may miss the art glass installation by the elevator between the first and second floor. Don’t miss it! In fact, it is worth stopping by just to see it. It is by Deanne Sabeck. I only wish more information were provided about the installation!

For now, things are disrupted. They have lots of work-arounds for stuff and try to have staff stationed around to help way-find. But it remains inconvenient. The elevator service is limited. Breakfast was comical with electrical circuits being overloaded and napkins running out in the lounge. What was scary was a guest commented how much BETTER organized than the previous day.

The room was small for two double beds. Why only one robe with 2 beds? Take the eco version of housekeeping!

WiFi was good. The TV was huge! Intuitive shower controls.

The staff were outstanding and friendly, but just not pleasant right now. The noise stops at night, but it’s loud during the day.

Construction is loud
ChicagoChicas

I'm sure it'll look beautiful when it's done but I would avoid staying here until renovations are completed. They do construction as early as 6:30am on a Saturday... which is horrible because downtown Phoenix is one of the most quiet downtown areas that I have ever visited. It could have been a decent rest if not for the banging.

You can do better, and so can the Sheraton Phoenix
MoreTrips001

Hotel is under renovation. This was disclosed, so no problem.

As it happens, I ended up in a newly renovated room.

Issues:
The rooms have work stations located at round tables. All of the plugs at the table in my original room were non-functional.

The kitchen table style chairs provided at the work stations are uncomfortable and far too low to permit me to type comfortably on my laptop. I am 5' 10".

The television in my room did not function (turned on, but nothing else).

Someone had clearly been in the room and moved out prior to my arrival. After the technician was unable to fix the plugs, I, too, was moved to a new room.

While there was a safe in my original room, the new room did not have a safe. I was told by the front desk that safes had not yet been delivered/installed on the 23rd or 24th floors.

The phone in my room could not hold a charge for more than five minutes.

The food at the hotel is mediocre and currently is being served in what appears to be a hallway on the 4th floor. Again, the construction was disclosed, but I did not expect to be having dinner in a hallway.

The Club is "fine", but breakfast food options are atypically limited. It is very small and currently housed in what appears to be a hotel suite. Again, presumably due to the construction.

If you have other options and need to get some work done in your room, I suggest looking elsewhere at this point.