4.5
Very Good 1794 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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living room property home condominium Suite cottage

Overview

Location

With a stay at Sheraton Grand Phoenix, you’ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary’s Basilica.

Rooms

Make yourself at home in one of the 1000 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), gift shops/newsstands, and a television in a common area.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Grand Phoenix
340 N 3rd Street
Phoenix, AZ 85004 United States

Reviews

4.5 Very Good 1794 Reviews
Great hotel!
Reviewed 2 days ago

I’ve stayed here twice in the last year and have been very happen with the Sheraton. It’s very clean, quiet and has excellent customer service. The District Restaurant inside the hotel has great food and a relaxing atmosphere.

I couldn’t have been happier with this hotel.

Nice area down town, great place to stay, Professional service, near many places
Reviewed 5 days ago

I recently stayed at this hotel in the Phoenix, Arizona on March 10-15, 2019, and received great, friendly, and professional service at the outset and throughout my stay. The hotel is definitely high quality, has many amenities, pay for underground parking, and their service staff is fantastic.

The décor is updated; the rooms have small ironing boards, with irons, nice wood finishes, and vary comfortable beds with down pillows. There is a small 1.5cu refrigerator, complimentary Wifi, and 2 cup coffee maker in the rooms. The bath area is nice, and the maid service is efficient. I had an issue with the TV one night and the service technician was up and in the room within 10-15 minutes and had it fixed.

The only items I would encourage for improvement are: 1) the TV should be able to pull out from the wall, and be able to swivel, this would make it easier to view from the Queen Anne chair by the windows, and 2) the commode area is a tad tight, and if you bend over too much to sit down you could end up hitting your forehead on the edge of the vanity counter – just beware – while this did not happen to me – it is something to be aware of. These items are minor, but I thought l would mention them. Finally, my room was very quiet, and the hot water worked when I needed it too - high marks for these areas.

Service in the restaurant down stairs is high quality, and the food is good. The concierge staff is very helpful, and I cannot say enough about how well trained the staff is and service oriented.

I did not eat breakfast during my stay, or use the fitness center, but I have no doubt that it would be up to standards.

The area where the hotel is located is near the convention center, the ASU down town campus, several eateries, and/or fast food dining places – all within walking distance of the hotel – that is anywhere from a couple of blocks to ½ mile.

I would recommend this hotel to anyone staying in the area. There is food, fuel, and small local grocery stores options within a few blocks (1 -10 blocks). The location is near major highways, and within several miles of the airport.

Again, a truly a professional, service minded, staff, and thus high marks for this facility, I would definitely stay here again.

Tip: Stay a few rooms away from the elevator, and ice machine area. I had room 923.

ecologically minded hotel
Reviewed 7 days ago

Tell them to bypass servicing your room and each night you get a card worth 5 bucks off at any of the restaurants (makes breakfast at Starbucks about 3 dollars), OTOH on the desk is a bottle of water with a tag that says 4 dollars. THe exact same bottle in the gift shop already chilled is 2.49 - that is a heck of a markup.

Not so good for the price
Reviewed 1 week ago

The hotel was just ok, nothing special for that price. Room was small. Location is convenient as it is located in the downtown, just a short walk from the convention center. There are restaurants and cafes nearby.

Nice but nothing special
Reviewed 1 week ago

I stayed here for one night after missing a connection at the airport. Arrived very late, along with 13 other colleagues, and on arrival we were told the bar was closing in 2 minutes and we had to be quick if we wanted a drink! I would have expected for a large group of people that they could have held the bar open for us for a few minutes more, especially given that most of us were gold/platinum members.

My room was small by US standards and quite 'corporate' (beige) in it's feel. The bed was comfortable though and the room was quiet and dark so I slept well. The bathroom was also quite small and rather oddly laid out which did not help.

I did not eat breakfast as I had an early flight and cannot comment on any other facilities as I did not see/use any. WiFi was free and a decent speed.