4.5
Very Good 2962 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Seven restaurants, ranging from a casual wine bar to an Asian fusion option
  • Fitness fanatics will love the range of classes available, from mat pilates to tai chi
  • Kids will be entertained for hours with four acres of swimming pools and a Lazy River with water slide and whirlpools

What To Know

  • There’s a resort fee of $25 per room per night
  • WiFi is free in the lobby and lounge
  • One-on-one personal trainers are available for an extra charge
  • Breakfasts are not included in the rate, and start from $17

Amenities

  •  Bar
  •  Golf
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Modern Suite sofa property living room home curtain textile window treatment cottage

Overview

A sprawling getaway with seven restaurants and an Arnold Palmer golf course in the dramatic Sonoran desert

The Lowdown

With its gorgeous desert setting and wealth of fresh air activities, this mammoth, 900-room family-friendly resort is aimed at golf and wellness enthusiasts. Enjoy two 18-hole championship golf courses designed by Arnold Palmer and Nick Faldo, or spend the entire day at the spa, with its Southwest-centric treatments like mesquite clay wraps and turquoise blue sage body rituals. Those with heartier appetites can restaurant-hop between the resort’s seven dining experiences, sampling everything from North Italian comfort food to Hawaiian-Asian cuisine at Roy’s.

In the Area

Even those who don’t count themselves as music aficionados will be wowed by the show-stopping Musical Instrument Museum, or MIM, a fascinating and well-curated journey through the history of music, with a collection that includes instruments from music icons like John Lennon and Elvis Presley. See one of the world’s greatest wonders from a great height on a helicopter tour of the Grand Canyon, many of which depart from Phoenix. Then come back to earth – deliciously – at Kona Grill, a fun Phoenix standby dishing up everything from fresh sushi to flatbreads with fancy toppings like brie, figs, and red onion jam.

How to Get There

JW Marriott Phoenix Desert Ridge Resort & Spa
5350 E Marriott Dr
Phoenix, AZ 85054 United States

Reviews

4.5 Very Good 2962 Reviews
One of the best JWM
Reviewed 3 days ago

Everything was wonderful, it was a clean place easy access . Service was beyond my expectations. Rooms assigned for us was easy access to elevator with a nice view , very spacious and clean. Thanks to veronica in the reception. Griffin club was awesome a lot of stuff, service was great Alison she’s very accommodating and Pat she’s attentive both of them are friendly. Special thanks to Glayd making extra effort that makes special for us .
Everything was wonderful stay thank you for making our anniversary extra special

End of Summer Getaway
Reviewed 6 days ago

We had visited friends at this resort, but this was our first time staying there. This is a large resort located on the North side of Phoenix with very close access to the freeway system. We used Uber to get from the airport to the resort at about $33 one way. The resort does have a Hertz office on site and we rented a car for one day to drive to Sedona. A must see location while visiting Phoenix area!
The JW is a beautiful resort and is large enough to accommodate very large groups or just couples wanting to get away for a few days. The rooms are very nice and most have beautiful views. You can request a "premium" view room for a small daily uncharge (we did this). Please note that there is a daily Resort Fee of about $35. There are several restaurants at the resort and we tried them all and enjoyed all the food offerings. There is also a very large shopping mall across the street that has many additional restaurant options as well as extensive shopping opportunities. The resort does have a shuttle that goes to the mall on the hour.
All the staff was very friendly and helpful. We would return to this resort in the future.

Bucket list Resort
Reviewed 1 week ago

This is a resort that`s a must for your bucket list! We have vacationed here before and are never amazed by the attention to detail. From the valet to the rest of the resort, everything is first class. Our room was sizeable with a view of the golf course and the mountains made the morning coffee enjoyable. All of our excellent meals and service made us stay on the resort to try new restaurants. Treat yourself and spend a week here!

Beautiful facility, horrid service. Disappointed.
Reviewed 1 week ago

Decided to splash out and book a 5night stay for my ASU student’s Fall Break/birthday. For holiday we typically go to the Fairmont Princess but the season rates are already in effect. Was thrilled to get a very reasonable average nightly rate at the JW based on the longer duration. At the last minute I checked on shortening my stay from 5 to 3 days and it would have cost more, so...

The resort is beautiful. Our suite is spacious and elegantly appointed. The toiletries are generous and the robes pristine. It is very conveniently located walking distance down curated sidewalks from a myriad of shopping/entertainment. I spent the afternoon lounging at Griffin Bay on a comfortable padded chaise with fresh and plentiful towels and a pitcher of iced infused water. We spent the evening sitting outside listening to a very talented live music duo at the twenty6. The majestic palm trees glow with uplighting, children literally gambol on pristine lawns as the sun sets. The blended background noise of multiple sources of running water (streams, waterfalls, etc...) soothes while the lush bougainvillea brighten up every turn as you wind through the grounds. Should have been a perfect day. And if I had packed a cooler with wine, sodas, lunch and hors d’oeuvres/dinner it would have been.

The pool was maybe 10% occupied.**Maybe. I was there from 1130-530. Other than when initially installed in my reserved spot by a very welcoming attendant (who provided a poolside service menu), the only time I was spoken to by a waiter was when she came by to announce last call. I waited for at least 30-45min before hailing and asking the attendant the first time if poolside service was actually offered. He said yes and sent over someone. Another several hours go by and I ask a passing staff person who turned out to be towel service and she sent someone over. The prickly pear marg and signature kokopelli (see photo) are delicious. But the empties were never picked up. Never got lunch. When I left 6 hours later the trash was still sitting on the table next to me.

Dinner was no better. We were there 3 hours. The lounge was maybe 50% occupied. ** Literally had to walk up to the host stand to order food/drinks and again to ask for the ticket. I wrote a note saying “please hire more staff” and my daughter proceeded to read me the riot act saying that I just got our server in trouble.

It’s important to stress that the individual interactions with serving staff were all lovely. I am not complaining about the quality/manner of the personnel, and would be horrified to think that our waitress last night would be penalized in any way.

What I am disappointed with is the fact that a resort of this stature, charging $500/night for a weekend in October, is so woefully understaffed. It’s an incredible revenue loss in the short term. We would have easily paid resort pricing for 100% more food/drink ***if anyone ever came by to take our order***. And frankly, a revenue loss in the long term too. I likely will not choose to come back.

Great Return
Reviewed 1 week ago

We have a couple favorite Marriotts and this is one of them. The entire hotel is well kept and updated. Rooms are large and well furnished and appointed. Grounds are very nice, great golf course. Staff is excellent and we received a nice return gift of chocolate strawberries. When we checked in we had a nice conversation with the front desk staff and they sent up a nice gift of food and drink. Overall an excellent stay, as always.