4.5
Very Good 2303 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The history; guests have included sitting presidents and Hollywood's elite
  • Frank Lloyd Wright–inspired architecture, decor and even cuisine
  • The original Tequila Sunrise was mixed here
  • Afternoon tea served in the Lobby Tea Court
  • Family-friendly, especially during spring break and summer season

What To Know

  • A nightly resort fee of $28 will be collected upon checkout from Jetsetter
  • Free WiFi is available in the lobby, pool area and Ocatilla lounge only
  • Additional fees for some activities
  • It can be a long walk between guestrooms and the main buildings
  • Pets are permitted with a $100 deposit ($50 of that is refundable)
  • Check in is at 4 p.m.

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby living room home restaurant

Overview

The Review

Located in Phoenix (Camelback East), Arizona Biltmore, A Waldorf Astoria Resort is minutes from Carnival of Illusion and Wrigley Mansion. This 4.5-star resort is within close proximity of Arizona Biltmore Country Club and Biltmore Fashion Park.

Make yourself at home in one of the 736 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and supervised childcare/activities.

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Phoenix? This resort has facilities measuring 100,000 square feet (9290 square meters), including a conference center. Self parking (subject to charges) is available onsite.

How to Get There

Arizona Biltmore, A Waldorf Astoria Resort
2400 E Missouri Avenue
Phoenix, AZ 85016 United States

Reviews

4.5 Very Good 2303 Reviews
Much Better Experience; Check Your Bill
Reviewed 15 hours ago

This was my third stay at this property and I can report that things have improved. The staff was pleasant and helpful, the room was clean and quiet, and the grounds were much better maintained. On my last visit several of the outdoor games (Chess/Bag Toss) were broken or run down. This time everything was fixed and fine. My only caveat is that I was shocked to see that I was charged for maid and other gratuities and ticky-tack services that I either did not receive or had addressed separately. However, the charges totaled less than $20, so I did not complain. Just be sure you check your bill when you check-out.

Absolutely stunning
Reviewed 17 hours ago

This is a beautiful property. It is a treasure. I stayed here for a conference for 3 nights and can not say enough good things about the hotel. I did tea time as well and enjoyed the experience. My room was spacious and comfortable.

HISTORIC HOTEL, BUT MOLD IN SPA
Reviewed 1 day ago

I look forward to using the spa in this historic hotel to work out and use the Jacuzzi and sauna. But they can't seem to keep the showers and the steam room free from mold. A "mold" squad once in awhile would do the trick. The staff are scared to relay a message.

Third Stay, Better
Reviewed 2 days ago

This was my third stay in the Ocatilla building. I enjoy the pool, breakfast, and happy hour that is provided. My experience was better than past visits. I was charged for mini bar items when I never even opened the mini bar. It took several phone calls to get this resolved. I have had issues with the staff at this location in the past and see that they still don't quite have their act together. I go once a year for work, so will likely be back again.

Beautiful Hotel
Reviewed 2 days ago

What an amazing property. Great location, excellent service and the grounds are beautiful. Can't wait to go back. Nice room and beds - pillows were a bit to hard but worked. Breakfast was excellent and the staff were so friendly. Great pool area and swim up bar. Spa was nice. Convenient location.