4.5
Very Good 2549 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The history; guests have included sitting presidents and Hollywood's elite
  • Frank Lloyd Wright–inspired architecture, decor and even cuisine
  • The original Tequila Sunrise was mixed here
  • Afternoon tea served in the Lobby Tea Court
  • Family-friendly, especially during spring break and summer season

What To Know

  • A nightly resort fee of $28 will be collected upon checkout from Jetsetter
  • Free WiFi is available in the lobby, pool area and Ocatilla lounge only
  • Additional fees for some activities
  • It can be a long walk between guestrooms and the main buildings
  • Pets are permitted with a $100 deposit ($50 of that is refundable)
  • Check in is at 4 p.m.

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby living room home restaurant

Overview

The Review

Located in Phoenix (Camelback East), Arizona Biltmore, A Waldorf Astoria Resort is minutes from Carnival of Illusion and Wrigley Mansion. This 4.5-star resort is within close proximity of Arizona Biltmore Country Club and Biltmore Fashion Park.

Make yourself at home in one of the 736 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 8 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and supervised childcare/activities.

Enjoy a meal at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Phoenix? This resort has facilities measuring 100,000 square feet (9290 square meters), including a conference center. Self parking (subject to charges) is available onsite.

How to Get There

Arizona Biltmore, A Waldorf Astoria Resort
2400 E Missouri Avenue
Phoenix, AZ 85016 United States

Reviews

4.5 Very Good 2549 Reviews
Excellent Hotel on every level
Reviewed 5 days ago

Would not hesitate to return to the Waldorf Biltmore. Was another exceptional stay with excellent service from everyone we encountered, beautiful grounds, lovely and clean rooms. Was our second stay with the hotel and look forward to returning as soon as we are back in Phoenix. You cannot go wrong with this facility.

Great Hotel
Reviewed 5 days ago

I stayed there a few weeks ago and really enjoyed my stay! It is a great hotel with lots of history and great amenities (specially the pools). Service and food were very good and we enjoyed the golf course. I would go back anytime.

Fine hotel, problems with service
Reviewed 7 days ago

The hotel was an expected and overall, we enjoyed our stay. There were many small problems throughout our stay, however, that made the experience less enjoyable. First, I had reserved a King room and they put us in a Queen room, but the person checking us in didn't even tell us this had occurred, so we were surprised when we got up to the room. We checked in at 5 pm and check-in starts at 4, so by no means was this late in the day. The person at check in also offered a daily USA today to be delivered to the room which never arrived on any of the mornings of our 3 night stay.
The 2nd day, we ordered food at Frank and Albert's which they completely forgot about. 30 minutes later we finally got food and an apology and they did comp the food. On our 2nd day the maid service cleaned our room but didn't refresh any of the toiletries or coffee in the room which we had been enjoying. Then finally upon checkout they charged the incorrect (higher) room rate and I had to wait to speak to someone to get it resolved. These are not issues I expect to encounter when staying at a hotel of this caliber. Overall we still enjoyed our stay and taking advantage of the resort amenities. We also enjoyed walking the neighborhood that encircles the golf course.

Holiday Central
Reviewed 1 week ago

We stayed at the resort the weekend after Thanksgiving and it was Holiday Central. Christmas decorations abound and the Ginger Bread House was the biggest I'd ever seen. It was fun to stay at one of the wests historical hotels.

Excellent resort
Reviewed 2 weeks ago

What a wonderful experience. Classic Frank Lloyd Wright style maintained throughout the hotel and the grounds. The rooms were updated and were spacious and comfortable. The service throughout the resort was superior and friendly. Lovely grounds with very nice earring facilities.