94%
Members Recommend
4.5
Very Good 1976 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The lovely mountain and desert views around nearly every turn
  • Spa Suites, with floor-to-ceiling windows, private patios and outdoor tubs
  • The in-room herbal bath, a blend of Thai herbs and sea salts
  • A spa with classes that focus on wellness
  • The newly refurbished restaurant and two bars, all with views of the stunning Arizona scenery

What To Know

  • The infinity pool is adults-only Friday-Sunday from June 6th to September 1st
  • Arizona’s dry heat is famous — drink lots of water
  • Downtown Scottsdale is about 10 minutes away
  • The resort has a tennis facility and a fitness center; golf is available off property
  • An $30 (plus tax) per night resort fee will be collected upon purchase by Jetsetter; it covers amenities such as valet parking and WiFi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

When you stay at Sanctuary on Camelback Mountain Resort and Spa in Paradise Valley, you’ll be next to a golf course and convenient to Camelback Mountain and Shemer Art Center. This 5-star resort is within close proximity of Scottsdale Fashion Square and Scottsdale Waterfront.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Paradise Valley? This resort has 3200 square feet (297 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

Sanctuary on Camelback Mountain Resort and Spa
5700 E McDonald Drive
Paradise Valley, AZ 85253 United States

Reviews

4.5 Very Good 1976 Reviews
Nirvana
Reviewed 2 hours ago

Just spent an incredible 4 days with a group of 8 adults. My husband and I stayed in a Camelback Suite, which was heavenly. All of us really enjoyed our spa treatments - special thanks to Liron for the Wild Lime Blossom massage - he did an amazing job, and to Julie for the wonderful Lavender Body Scrub!
Shout out to Chadd and the staff at the infinity pool for taking very good care of us and for putting up with a little rowdy afternoon/evening - you guys are awesome! Also, we dined at Elements and all raved about our dinners. Food and drinks at Jade Bar were also excellent.
Finally, thanks to the bellmen for many trips up and down the hill when we were too hot/tipsy/lazy to walk. I hope to return and try the Watsu next time; too bad the Watsu pool was broken. Can't say enough about this place - everything was top-notch and the staff were all fantastic! We were all sad to leave yesterday.

Wonderful Hotel with a Fantastic Staff
Reviewed 11 hours ago

A good friend stays often at this hotel and knowing him I was not expecting anything but good things. Every single member of the staff we encountered was friendly and welcoming.

The pool area is great with Las Vegas level food and drinks poolside without the Las Vegas BS. The pool is adults only on weekends so this is a great weekend getaway resort for adults wanting some peace and quiet. For those with children though there are smaller pools in other parts of the resort and there is a lap pool for those who enjoy swimming.

The rooms were spacious, comfortable, and the bed was great. Our room had a view of the valley. Some rooms will, unfortunately, overlook some of the parking spots but this is a good tradeoff for those with vehicles as parking near your room is free and offers easy access to your vehicle. Ours was behind our room so we had the best of both worlds.

I did not personally use the spa but we were a group of about 25 and those who did say it was a great experience.

The restaurant is very good and there is a nice social scene on weekends. We had breakfast pretty much every day and all the dishes were great and different from what you get at most resorts. Truffle eggs benedict, "MacMuffin" breakfast sandwich, etc. Staff, like everywhere else in the hotel, was great; a shout-out to Taylor for exceptional service. The bartenders are true masters of their craft you are not getting some premade, watered-down crap at this place. Dinner was very good but be aware that there is a lot of use of sweet sauces and if this is not your thing you may want to ask for it on the side. Both steaks I had were overcooked but flavorful, perhaps medium-rare means something else in AZ. The pork chop is AMAZING and can probably feed two people.

Nitpicking here. On a Friday to Tuesday stay our room was made up maybe twice. We were in and out a lot but it seems they have no way of knowing that. Turn down service happened twice. Unfortunate that the infinity pool has a view to other buildings instead of the valley alone but if you are on cliffs there may be few ways to grow the resort. The pool is still an exceptional place to pass the time and enjoy the sun truly nitpicking.

Best Weekend Ever
Reviewed 2 days ago

My wife and I chose the Sanctuary for our Honeymoon and it did not disappoint. From the moment we arrived the overall ambiance was relaxing and exactly what we were looking for. The check in process and bell staff were awesome. They got us into our room early and took care of our bags without hesitation while we explored the grounds. We took advantage of the spa on day 1 and it did not disappoint: the locker/lounge rooms were extremely nice and provided and very peaceful private area to prepare for your spa treatments. Top notch in our opinion. Throughout the whole weekend all of the staff was so incredible and checked in on us to ensure we were enjoying our honeymoon. They knew our names almost immediately it seemed and on so many occasions went the extra mile. We enjoyed drinks at the Jade bar with Ken regularly because he was such an awesome person to be around, we spent the mornings at the pool and Chadd was there to see that we had everything we needed. We were even able to get a cabana and watch some football on Saturday while enjoying a lazy day at the pool and I just don’t think I could have thought of a better way to spend the day. Lori and John Cooper at the elements restaurant also went way out of their way to make sure the stay was incredible, we were able to do a nice wine tasting on Saturday evening by splitting up some by the glass wines and Lori took the time to actually teach us quite a bit. I could go on and on about all of the different things that made the weekend special but the main point is that from the moment we arrived until the moment we left everything we could have imagined being done to make the stay special, was done and more. Incredible weekend and we will definitely be back to celebrate future special occasions!!

the most customer friendly 5 star resort in the Scottsdale area
Reviewed 4 days ago

This is not the usual luxury resort: all of the rooms/suites are on ground level/not a high rise; the staff is unusually friendly/customer-oriented, with a happy to do it attitude in response to anything requested; the location is great-on the slopes of Camelback mountain; great views from the mountain casitas/suites, spa rooms/suites lower down near the spa/pool/tennis courts; in quiet/up-scale Paradise Valley-just a short distance from Scottsdale road and all of the shops/restaurants in Scottsdale. We started coming regularly, after trying virtually all of the high-end resorts in the area, and now stay at Sanctuary several times each year.

Convenient location but won’t be back
Reviewed 6 days ago

We stayed at Sanctuary as part of a couples spa tour through Arizona and booked 2 nights in a king suite through Amex platinum.

Check-in: Our experience started on a very poor note. We arrived at 2:30pm and could not check in until AFTER 6pm, over 2 HOURS LATER than their 4pm official check in time. The hotel did provide a credit due to their error but the lack of information and expectation management started our trip off on a bad note.

The room: The room was clean and comfortable. They are nicely renovated and we were happy to finally get settled.

The pool: As a lover of pools I was truly disappointed with the “infinity” pool that overlooks a building. It was small, crowded and the loungers were totally full.

Elements/the food: For a spa hotel, I found the portions to be too large and gratuitous. Our food was slathered in sauces and everything was huge and just too much. It was a real turn off. Also every time we walked into the main building to have breakfasts and our dinner, we were overwhelmed by the perfume-y scent that permeated the space and competed with our senses.

The service: All the employees at the restaurant, pool and transportation center were hospitable and very friendly.

The spa: My deep tissue massage was not memorable and also disappointing given the price.

The grounds/environment: The property is well landscaped but the rooms are all closely nestled together along a hill and there’s not much nature or open grounds to explore beyond the cluster of buildings.

In short the location is convenient if you want to be near Scottsdale or Phoenix. But this also means you get a lot of staycationers/locals/weddings/corporate events that makes this place feels less special if you’re looking for a spa getaway, as we were.