The Ritz-Carlton, Grand Cayman
What We Love
- Oceanfront location on the white sands of Seven Mile Beach
- Treatments in the Silver Rain La Prairie spa
- Four restaurants on site—including Blue by Eric Ripert
- An oceanfront Jacuzzi and two pools plus an Aqua Lounge with floating loungers
What To Know
- $50 resort fee covers amenities including in-room WiFi and access to the spa’s sauna, steam room, and whirlpool
- The resort-side rooms are a several-minute walk from the beach, across West Bay Road
- Tennis and golf courts are on the inland side of the property
- You can rent a local cell phone for $35 a day
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
Spread across 144 acres, this property has everything a guest could want in a hotel, from a tennis program designed by Nick Bollettieri to a golf course created by Greg Norman and a seven-mile white sand beach with water sports including snorkeling, kayaks, and sailing. Then there are the pools (and requisite swim-up bar), and five restaurants, including Blue by Eric Ripert, which serves locally caught seafood, and a lounge, BarJack, which prides itself on its piña colada. But the 365-room hotel refuses to be a McResort that could exist on any island. There’s a Heritage House focused on traditional Caymanian culture, and the Jean-Michel Cousteau Ambassadors of the Environment program of eco-adventures for adults and kids.
In the Area
The Cayman Islands archipelago is an underwater playground. Off property, visitors can sail, dive, or stand-up paddleboard through Red Sail Cayman. But dry land has just as many vibrant sights, from the 9,000 square foot National Gallery of the Cayman Islands showcasing local art, to Pedro St. James, a museum in the oldest building on the island, to the Cayman Islands National Museum. And those who are captivated by the art and culture of the islands can pick up a few pieces to bring back with them at the Cayman Craft Market.
How to Get There
The absolute best feature here is the staff!! Very attentive and helpful without intruding. This was an anniversary trip for us and we were quite impressed that literally everyone inquired what they could do to make it even better -- and of course wished us a Happy 25th!
A few folks that really made our vacation great:
Ailene -- so helpful getting all of our reservations booked (both on and off property, including stingray city which leaves from the back dock);
Rachael -- very welcoming at check-in and getting us oriented with suggestions;
Oscar "The Great" -- outstanding beach concierge! He even set-up our sailing lesson for us;
Kumar -- beach food and drink service, thanks for always being there!
Caleb -- great sailing lesson; tons of fun!
The facility was recently renovated so fresh and attractive. Rooms are smaller and not as glamorous as I would have expected---on par with other luxury locations but I was expecting over the top. It was very much a "business person's venue" in that regard. What's with the 3'x3' shower stall?
Bar Jack (poolside) was delicious and had sizable portions! Excellent fish tacos and pina coladas!
Dinner at Taikun was delicious and the staff was very helpful to advise on selections.
We heard Blue was wildly expensive (well over $1,500 for two people) so we canceled our reservation there. I get it that it's considered "an experience" but it's still more than what we wanted to spend during this trip.
We saw too many mixed reviews to bother eating dinner at Seven; ate out at several fabulous restaurants on the island instead.
We enjoyed an alfresco lunch at Andiamo after our stingray city excursion; it was very good. The burger is huge so we shared and enjoyed their awesome apps.
Breakfast buffet was tasty but way overpriced. We bought it for convenience.
The gym was nice and larger than at most resorts. We did not end up utilizing any of the spa facilities or treatments.
Would have liked an American style Keurrig coffee maker in the room as opposed to the euro-style. Self-service brewed coffee was available for free if you walked downstairs to the bar.
And of course I would be remiss not to mention the beach ---- Gorgeous!!
The sand here is clean and soft and of course the water is crystal clear. There were plenty of lounge chairs but only a couple of umbrellas beach-side; there were a lot of them pool-side. The loungers on the beach all had those canopy covers that can be adjusted which seems to work for most folks. The downside of those is that if you're not in the front row then you can't see the water (Resorts that do the umbrella strategy have a better line of sight to the ocean for all beach loungers). I suspect the canopy-style loungers is to allow for more chairs on their designated property --- 4 rows deep and elbow-to-elbow. We chose one of the few in the back so we could use an umbrella and get a bit of space around us.
Wow! Everyone goes out of there way to help you or just to be friendly! We came down here so that my husband could have a medical procedure not available in the US. Before the procedure everyone was amazing. Afterward they just couldn't do enough! The sweet housekeeper was so worried she came back to check on him a couple of times. These are genuinely kind and wonderful people!
The customer service here is top notch. We had a mishap with the Marriott and it not having any beach for the kids to play. We will only stay at the Ritz properties due to the amazing customer service, vibe is the best for families and they take such great care of your individual needs. Shout out to the managers that made our visit great. Mehighlow, prob misspelled but we really think if u want a vacation to feel like a vacation this beach and hotel are amazing and will be one of your top vacations ever.
Ok this restaurant is rather expensive by worth every penny as the food is truly out of this world and the service is absolutely perfect in every way. The restaurant itself is beautiful in a wonderfully understated way.
I highly recommend it to anyone visiting grand cayman and if you are there in high season you should book well in advance.
Hotel is great.
Staff was very attentive.
They have a kids club for children 4-12 that our kids enjoyed.
We took a private boat tour to see sting rays, starfish, and rum point.
Very safe island, awesome place to stay.