Pullman Barcelona Skipper
What We Love
- Breakfasting on fresh berries and pancakes on a sunny terrace
- Sneaking off to the adults-only rooftop pool for a cocktail
- The 75-minute Stop Jet Lag hot oil massage to ease away travel pains
What To Know
- Wood-paneled corridors are a little dark
- Plenty of WiFi antennae throughout, but the connection is slow
- Blend restaurant feels more corporate than cool
- Free WiFi
- Handicap Accessible
- Parking On Site
Completed in 2006, this modern 241-room hotel is just one block from the beach and was designed to maximize the dazzling Mediterranean light. Built of concrete, natural woods and glass, it allows the sunshine to dance through the lobby and ground-floor dining rooms, to dazzling effect. Outside is a vast courtyard surrounded by multilayered terraces for dining and lounging beneath shady pagodas; at its heart there’s a milky-blue geometric pool watched by a statue of an owl loved by little ones. Although the property was originally conceived as a convention destination, it’s little wonder half the guests now come for pure leisure.
Bed and Bath
By Barcelona standards the guestrooms are seriously spacious, all with city or sea views. They’re uniformly decorated in natural wood and soft wine hues, but guests can choose among King, Queen or Twin beds and there’s a pillow menu, as well as such welcome extras as a kettle for making tea and coffee, a Nespresso machine, a large writing desk and an ironing board and iron tucked away in the closet. All bathrooms have a Jacuzzi tub and a walk-in shower and are generously stocked with trendy C.O. Bigelow toiletries. The best rooms have balconies with views of the pool and out to sea.
Pullman’s “work hard, play hard” philosophy comes through in the way the hotel approaches guests’ downtime. The Blend lounge and bar offers a lip-smacking tapas menu of Barcelona specialties as well as main courses with Asian influences, and the in-house mixologist has created an inventive cocktail menu to go with it. In the state-of-the-art basement convention area, there’s a small gym and spa (we love the 75-minute Stop Jet Lag hot oil massage) and a secret rooftop swimming pool (adults only, heated year-round) and a bar that serves light snacks and drinks through the summer. A handful of bicycles are available free of charge to guests for zipping about town.
In the Area
The city’s best beaches and the old fishing quarter are right in front of the hotel. La Barceloneta, a 10-minute walk away, is a top spot for catching some rays and enjoying pristine seafood. The neighborhood is lovely for strolling with no particular plan in mind. Stop by Chito’s Bar for a cold Galician beer and some seafood tapas, contemporary beach café Barraca for a long, lazy lunch and the best paella in town, and Vioko for rose-flavored ice cream. At night the chiringuitos (beach bars) sway to a funky beat, and there’s barefoot dancing in the sand.
How to Get There
This is one of the finest hotels which we have ever enjoyed. Just a half-block from the sea and a 500 yard walk to a Metro station, it is ideally situated.
The hotel and wait staffs almost fall over to serve you. The rooms are big, well lit, clean nicely appointed, and with TONS of storage room. The concierges recommended several excellent restaurants. The included breakfast had everything - including an omelette station.
On any return trip to Barcelona, I would not consider staying anywhere but the Pullman Skipper. It is top flight A+++++.
This hotel has an excellent location (50 m from the beach). The service is good
But customers come back in their rooms late in the night and chat loudly on their room balcony.
The room windows are not enough thicks to stop the noise.
The restaurant also plays musics on the evening until around 10 PM
Not really a true 5 star luxury hotel, more of a 'tourist' 4/4.5 star style property. The nearby Hotel Arts or W Hotel are far superior so the only reason to choose here is if you can get a good deal....
*Tiny gym, not appropriate for a 5 star hotel
*Tiny spa, more a couple of treatment rooms & sauna (extra charge)
*Porter watched us get out of a taxi and into the hotel and made no effort to help with bags. He's the same porter that has done the same thing every time. He stands inside the door watching people struggle with cases and just offers no help. Disgusting - how he's got away with it for so long I don't know.
*They pretty much ignore Accor Status as they never have available room upgrades, early check in or late check out. Stayed here several times, never had a true category upgrade despite being a Platinum guest. I get it, its subject to availability but Accor Platinum status is worthless at this hotel except a few free biscuits and lots of apologies they can't give you any of your benefits!
*Took over an hour and 3 calls to get 2 extra pillows.
*Room service delivered stone cold twice (didn't report it, sure they would have rectified but didn't want to wait again)
*Classic Rooms can get very hot in summer due to sun
*Balcony rooms, some have views, some don't
*Our balcony wood floor was unsafe and loose in places
*Rooms have limited power sockets, and no easily accessible USB outlets
In general the service is "superficially" friendly but on multiple stays there seems a lack of responsibility/accountability to fulfil requests. For example it took an hour & 3 calls to get a pillow, once took 6 weeks and 5 calls for a refund to be made from hotel following a cancellation. Small requests often need to be followed up and no one takes responsibility.
When you follow up, there really isn't an apology and you often have to follow up more than once. Only when you 'complain' do they apologise, and always send something nice in the room.
I'd rather skip the bonus gift and have them just fulfil customer service in the first place. Its been like this for several years - so its a systematic issue with follow up and must come from management.
*Location is great one block from beach
*Separate bath and shower in most rooms
*Nice rooftop pool (not big), another pool also open in high season
*Decent breakfast (used to be better, but still good)
Overall its fine - and if you don't stay in 5 star hotels often it probably feels pretty nice. However for those who stay in true luxury hotels often the service and facilities here fall well below the standards you'd expect of a true 5 star hotels.
Choose the W Hotel or Hotel Arts instead - far superior, and only book here if you get a good deal on a Balcony Room (avoid Classic Rooms at the back, can get hot).