4.0
Very Good 2580 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

A stay at Eurostars Grand Marina places you in the heart of Barcelona, minutes from Columbus Monument and close to Palau de la Musica Catalana. This 5-star hotel is close to Casa Batllo and Sagrada Familia.

Rooms

Make yourself at home in one of the 291 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

How to Get There

Eurostars Grand Marina
Moll De Barcelona S/n
Barcelona, 08039 Spain

Reviews

4.0 Very Good 2580 Reviews
Low Stars for Eurostars
Reviewed 3 days ago

We had high hopes for our rather high priced hotel in Barcelona, Spain. But our expectations were not met.
Pros: Location / Christine, the night desk manager. Nice room.
Cons: For whatever reason??? Room was not cleaned/ beds made up even though we called the front desk twice.
We left the room at 8:00. We returned at 15. No service but front desk promised to take care of it. Sure they would!!!
When we came back at 20. Nothing was done.
For $200 per night, we expected more. We didn’t get it.

Location
Reviewed 3 days ago

We where at this hotel for a conference. Check in was easy as the conference personal had it all prearranged. The rooms had all necessities iron, ironing board, safe, hair dryer. We where over looking the court yard. The breakfast had everything and more for what a person needed. The staff I would have to rate mid range. Of course you have great service then other times it was an epic fail. The pool was smaller than expected. The location is perfect for easy walking to many high points of Barcelona. We expected more from a 5 star establishment.

Bad service
Reviewed 5 days ago

The hotel is nice location is ok but the customer service is bad.
Housekeeping very bad. You have to ask for tissues, towels, shower cup, etc .
The font desk is not helpful . Is a good 3 stars hotel. Definitely not more.

Our impressions after a six night stay
Reviewed 6 days ago

We stayed in this hotel during our 6 night visit in Barcelona in May 2019.

While i was searching for hotel via internet my concerns were to book a five star hotel not only close to places of interest like the Gothic Quarter, Sagrada Familia, Casa Mila etc but also located in a district where our 2 y.o. son could have daily walks and where after the daily activities we could easily find nearby good options for dining. Based on these factors i narrowed down my search and concentrated on Marina district. Where the options were Eurostars Grand Marina, W Hotel and The Serras Hotel. Based on availability and financial comparison of these i decided on booking two connected city suites in Eurostars Grand Marina. Our return flight was at midnight. Therefore i decided to pay one of these connected suites one more night so that we would have a room for all our needs till our check out from the hotel. Both the connected city suites for 6 nights and one of them for the 7th night for in advanced fully paid. I received a confirmation from the reservations department following the booking. I also informed them that our arrival time shall be at 3pm.

On the date of our arrival our flight had delay and we were in the hotel around16:15-16:30. It took me nearly half an hour to explain the managers in the reception about our booking of the connected suites for 6 nights with one more night for one of them.(regardless of the fact that i had the confirmation letter from the hotel in my hand) We were also told that one of the rooms were ready however the other still needs to be cleaned. We therefore had to wait till 17:30 to get access to the second of the connected city suites.

Even though we had to wait for the cleaning we found out the it was not done properly when we saw that our sons light coloured socks were covered with dust and dirt after running around the room.

Some of the room amenities needed repair or replacement but i decided not to pay too much attention on those since we were mostly our of the hotel after breakfast till bedtime. Also almost everyday we had minor issues such as missing towels after cleaning, running out of toilet paper etc.

During our stay whenever we needed some sort of assistance like booking a restaurant or arranging a car etc i tried to avoid peak hours of reception during check in and check out. Otherwise since there was no separate concierge we had to line up with guests checking in/out.

The breakfasts were good with a large open buffet. We never had to wait for a table.
I was totally satisfied with the location of the hotel. There were many good restaurants around. Hotel was walking distance from majority of cities touristic highlights.
I read reviews before booking that the city side suites view is spoiled by the cable car tower. However i found out that these city view suites were not only have a view of the historic center of the city but they also had a sunset view. A photo of the view from the room is attached below.

I believe that the above mentioned critics of mine are mostly related with insufficient amount of resources in the hotel. The reception services could probably be improved by increasing the number of receptionists working. A separate concierge would be good for visitors in order to avoid them lining up with guests who are checking out or checking in in order to ask for help to book a restaurant or to arrange transport etc. Some investment is needed to freshen the rooms.

Great stay
Reviewed 1 week ago

This hotel is a good stop gap for a short stay. Located at the top of Las Ramblas, short walk into the city. Quite an industrial area next door to the port where cruise ships and ferries dock. A business hotel. Very clean and well maintained. Very friendly staff. Rooms lovely. Breakfast was plentiful, something for everyone. Overall a good stay. Wouldn’t recommend for a holiday hotel. Nice for weekend base .