4.5
Very Good 1611 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Spacious bedrooms with floor-to-ceiling windows
  • Indoor pool and hydrotherapy circuit in the spa
  • Quixote Toledo Restaurant – first-class food inspired by the Castilla–La Mancha area’s proud culinary heritage

What To Know

  • It’s a drive into town, but the hotel has a shuttle service
  • The Tajo River Club is closed from October to March
  • Some rooms do not have views of the old town
  • Spa treatments are not included and can be pricey
  • Stunning views of old Toledo at sunset
  • Breakfasts are adequate buffet affairs

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Less than an hour from Madrid, and just five minutes from the historic city of Toledo, the Hilton Buenavista Toledo has a refined and classic air. Its modern building intelligently incorporates details of the original 16th-century palace and an elaborate vaulted, Victorian-inspired glass roof is the centerpiece of the lobby. Mahogany and cherrywood vintage furniture, acres of marble flooring and a collection of fine prints and wall hangings only add to the timeless feel in public spaces.

{“type”:”img-inline”,”src”:”/static/images/product/properties/2224/prop-74467-1324070818-full.jpg”,”width”:”275″,”caption”:”Hilton Deluxe Rooms retain charming period features and have garden views.”}Yet contemporary touches are never far away. Crisp white walls and oversize twig-filled vases give the Toledana Restaurant & Bar an urban edge, and during the warmer months, chill-out sessions on the daybeds around the pool at the hotel’s Tajo River Club add a high-end villa vibe. Watching the sun set over historic Toledo from the club’s terrace lounge, though, grounded me nicely.

The Quixote Toledo Restaurant serves hearty fare inspired by the surrounding plains and hunting lodges of Castilla–La Mancha. You’ll find it hard to leave, but when you do retire after dinner, a spacious modern bedroom awaits you. The large flat-screen TVs are discreetly stowed away in dark wood cabinets, and the black-and-white Art Deco bathrooms, elegant repro lamps and minimalist slate-gray armchairs all combine to produce a cool yet familiar air in rooms that are flooded with natural light.

But decor aside, this hotel is all about the buena vista (most of the rooms have one). Just one glance out the window and you’ll realize you’re staying in a postcard-perfect setting.

How to Get There

Eurostars Palacio Buenavista
Concilios de Toledo, 1
Toledo, 45005 Spain

Reviews

Not really five star
Callie C

Not the cleanest (see pictures) definitely not five star although they are very proud of it they even have it written on the arrows on the road leading up to the hotel which is embarrassing for them. Also after three weeks of road tripping around Spain this was the FIRST hotel where English was not spoken by the employees (except for the women at reception, they were nice and spoke well).

Lovely and relaxing 5 star hotel with pool out of Toledo.
MrMark68

Lovely hotel, very professional staff and good pool. Relaxing 5 star hotel out of Toledo. Breakfast was great and the rooms were large well appointed and clean. Would thoroughly recommend and would come back.

a magnificent Hotel... but there are still improvements to be made
Erfurt

Eurostars, Palacio Buenavista, Toledo… May 10 to May 12, 2019

To get to TOLEDO will take about one hour by car from MADRID. There is good signage in town to find the Hotel, but this beautiful Hotel is located outside Toledo and is tricky to find. The best way to find it is look for the huge signage of “ Hotel Beatriz “ located on the roof and Hotel Palacio is very close by.

This is a Five Star Hotel but there are still improvements to be made. Upon arrival I looked for a Bellman to assist with our luggage, did NOT find one… Check in went smoothly and again I ask for a Bellman, I waited outside at the curve but nobody showed up. Therefore we took our own bags to our room 110.

There is underground parking to park your car, and the Hotel provides shuttle bus service to get into Toledo, be sure to make your reservation at the reception. This arrangement worked well for us.

Room 110 is a deluxe room with a King size bed, good mattress and we slept well here. The room is very large , very clean, also has a large balcony. The bed linen was clean as well. The carpet was clean, there are two night tables, a TV by Sony, a Mini Bar, a desk, a coffee maker , free Wi-Fi, good closet space, an in-room safe, an Iron & Ironing board. During our stay the room was well attended too by the chamber Maid.

Bathroom:.. there are two sinks, plenty of snow white towels, a hairdryer, a magnifying mirror, plenty of amenities, , you also have a separate bathtub and a shower. The W/C facilities are also located in a separate area, there is also a bidet… no doubt about it, this is a great room…

You will NOT find a Bathrobe or Slippers here, ( should be standard for a 5 Star Hotel ) I inquired about this at check out time. I was told by the clerk on duty that we booked a standard deluxe room and this is NOT part of it, however if I would have ask earlier, they would have sent a bathrobe and slippers to room 110…dear General Manager for the rate of 325.00 Euros per night we expect this. We even received these items at Four Star Hotels in Spain, paying less MONEY..

There is also Spa , a Fitness Center an outdoor pool during the summer season, from June 21 to September 21… you also have a well manicured garden. The Lobby with it’s Tiffany Glass Ceiling will leave you in awe ( see photos ) … this is really a knock out.

The Breakfast Service was also First Class, lots of food items to choose from, the freshly squeezed OJ is terrific, so is the Coffee, the way the Cold Cuts, cheeses and Smoked Salmon are presented it gives the impression, the slices are counted, very limited on each platter and please don’t eat too much of it… on the last day of our visit, there was no Smoked Salmon to be found, I told this to the desk clerk as well.

This is a First Class Hotel, no doubt about, the staff was pleasant, but there is room for improvement and have consistant standards. You just can’t run Hot & Cold for 325.00 Euros per day…

We highly recommend staying here, it is a wonderful experience, and don’t be shy to complain right on the spot.