4.5
Very Good 3017 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property swimming pool headquarters

Overview

Location

Located in Cabeco da Ponta, Pestana Porto Santo Beach Resort & Spa – All Inclusive is by the sea and convenient to Porto Santo Beach and Pico Ana Ferreira. This 5-star hotel is within the vicinity of Pico Castelo.

Rooms

Make yourself at home in one of the 295 air-conditioned rooms featuring kitchenettes. Wired Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel’s 4 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Pestana Porto Santo Beach Resort & Spa – All Inclusive
Estrada Regional 120
Porto Santo, 9400-242 Portugal

Reviews

4.5 Very Good 3017 Reviews
Love this place
Reviewed 3 days ago

Recently returned from another great holiday at this lovely hotel. Our third.

The staff are the key to the great atmosphere at this hotel. Carole, Maria, Luis ( the baby brother of Angela the General Manager), Juan, Ines, Beatrix and Nicole to name just a few, make this place well worth a visit.

The hotel and its grounds, including the swimming pools and spa are immaculately kept. And the beach it sits on likewise. It stretches from Vila Baleria to Calheta some 9kms and has beautiful white sands that slope gently to the sea.

The animation team lead by Luciano kept us entertained with organised games during the day and various different shows in the evening. Try and get him to do some close up magic for you, it’ll blow your mind.

The food is ok, but lacks variety and the dining room could do with a revamp. Little details like no table clothes and worn out place settings give the place a dated feel. The freshly grilled and cooked elements were my favourite, although this whole area needs revamping and enlarging to make the most of the chefs skills.
We rarely needed to queue as some reviewers have mentioned. Although in high season this may be different.
Breakfast was the best meal for me, with loads of fresh food rotating regularly. Although a second toaster would be handy.

The burgers, hotdogs and toasted sandwiches around the pool bar served by Ines and her team were also great. Some people thought they weren’t cooked sufficiently, but I never found this to be the case. Just ask for it to be well cooked if you are worried.
The only criticism of this area is the little birds, sparrows I think, need to somehow be kept off the buffet. The staff do their best to shoo them away, but there were visible signs they’d been pecking at the cakes. A few cloches could easily stop this. This isn’t helped by people feeding them.

All in all I’d rate this hotel and it staff 5 stars and the food a solid 4 stars with a little more to do to be a 5. But for the money you’d have to go a long way to beat this place and we will 100% be back.

Special beautiful island
Reviewed 3 days ago

Returned again from yet another week on this beautiful island staying at this wonderful hotel. As always s everything was top class, amazing polite well mannered staff with a wonderful management team who go out of there way to make your stay enjoyable . Well done to Luciano wth his fantastic animation team, and a very big thank you to Angela Quintal for making our stay so special xx we will be back again next year as always , Ann and Mike Fisher

Terrible
Reviewed 3 days ago

This is not a 5star hotel the rooms are clean and basic did not like having bath in shower having to climb in and out the beds are comfortable and the pillows were great the pool area by spar was great the other pool area needs attention uneven tiles weeds coming through loungers uncomfortable animation team great food in main restaurant terrible breakfast not great bacon so hard you could not cut it the snack bars food was great no waiter service for pool area not a lot to do went on 4x4 which was good went to town you could walk around in 5min only souvenir shops and very pricey a 2 year old t shirt cost £15 this was my first time in Portugal and my last I don't know how first choice can advertise this as 5star platinum dothey go to resort can check it out

A welcome return
Reviewed 3 days ago

We discovered the island of Porto Santo on day trips from Funchal on some of our numerous holidays to Madeira. After hiring the Ferry bikes we cycled the full length of the island on more than one occasion and toured around on a Lazamar jeep safari with Sophia, we quickly became enamoured with Porto Santo’s calm and open space in contrast to the crowding and pace of Funchal.

So in 2017 we had our first full week’s holiday, stopping at the Pestana Porto Santo. Situated about 40 minutes easy walk from the town centre this 5* hotel really did seem to be designed as a tranquil oasis with its many low rise villas interspersed by palm trees situated around a series of connecting pools.

The first week in October suited us just fine as the main rush of the Madeira summer holidays was over, the island was beginning to wind down and yet the sun was still hot. So it was without hesitation that we booked for the same week this year.

Flying from Manchester is easy and the island’s extra-long runway is far less likely to be affected by weather than its Madeiran counterpart. Baggage reclaim is quick and short transfer times means that you are at the hotel before you know it.

The Pestana Porto Santo is well laid out and the rooms are comfortable and well furnished. Our upgrade to a suite was well worth it especially if, with a little help from the staff, you get a garden room with a balcony facing the island’s magnificent sunsets!

For sunbathing the choice is almost limitless – on the beach, in the sand dunes between the beach and hotel, the family area around one of the many pools or in the peaceful haven of the beautiful terraced gardens. The daily activities programmes by the hotel’s animation team are varied without being intrusive.

The Pestana Porto Santo is well placed about half way along the island’s famous beach giving unrivalled views of the dramatic sunrises and then it’s a simple choice of either turning left to walk towards the town and harbour or right to walk to Calhetta at the very end of the island where thankfully tables and refreshments await.

The hotel runs a courtesy shuttle bus - usually open topped - to town a few times a day giving you the opportunity to stroll around some of the old streets and sample the museums and small collection of shops and bars.

There are numerous activities all around the island too including jeep safaris, quad biking, cycling (hire the electric bikes) horse riding, sailing, walking or golf. A must is a visit to the Quinta das Palmeiras mini zoo up in the hills, which has taken one man decades to develop. It is now the most truly amazing surprise from the moment you walk in and wander around all the birds and animals to the final part when you meet the resident parrot famous for its penchant for Pestana hotel wristbands.

Back at the hotel the Sunset Terrace is, as its name suggests, a good spot to indulge in a cocktail or two at the end of the day. The hotel’s All-inclusive package is excellent value with a wide variety of foods and drink in the extensive dining room and bars, together with themed dining on certain nights in its smaller speciality restaurants. There is entertainment every evening ranging from local musicians right through to a circus night.

The Dunas poolside bar and eatery being open throughout the main part of the day is especially welcomed by families and the introduction of self-service facilities for drinks, teas & coffees has certainly speeded up the system

However, we cannot stress too highly that what makes all the above work so well in the Pestana Porto Santo is the STAFF, who under the inspired leadership of their manager Angela Quintal, are just brilliant. From the dining areas and bars, the animation team, the cleaners and porterage they are a blend of locals, Madeirans and Europeans all fused together as a great team who are always so cheerful and extremely hardworking.

At the risk of singling out one area, we feel that we should mention the Reception Team as they are the first people you meet on arrival and the last you see on departure and thus create that lasting impression. The check-in and check-out is very slick especially when so many people can all be coming and going on the same flight. We were extremely lucky to have met one of the team last year, Nadia, who was so wonderfully helpful to us before, during and even after our stay this time.

Porto Santo is such a beautiful island with so much to offer and yet is so dependent upon tourists and outside workers to boost their economy and so we hope that they all return next year, as we certainly will be doing.

Peter & Julie

Best holiday ever
Reviewed 3 days ago

Brilliant experience from start to finish, rooms, food, staff and entertainment. Was made to feel nothing was too much trouble. Island was so beautiful and locals and history brilliant. Will definitely be going again.