100%
Members Recommend
5.0
Excellent 902 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily breakfast is included in the Jetsetter rate
  • The pristine colonial architecture, with 300 years of history and all modern comforts
  • Smiling staff that wants to show off the hotel and the city
  • Lounging by the pool early in the evening with one of mixologist John Lermeyer’s grape caipiroskas

What To Know

  • Ground-floor pool is a bit of a scene and gets noisy at night
  • Premium Rooms with private plunge pools or Jacuzzis are best for seclusion seekers
  • Getting to Cartagena’s best Caribbean beaches involves a yacht-bound mission that’s best for adventurous spirits

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Kids Club
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Luxury Resort property living room home Suite cottage

Overview

Game-changing city pad in a 17th-century mansion with a hip pool scene, designer interiors and a Miami Beach vibe

The Look

At the heart of the building, an up-lit dogleg swimming pool breaks through a towering 300-year-old aqueduct to unite three elegant mansions. The bright inside-outside public spaces mix Cartagena’s traditional lime-washed stucco with terra-cotta tiles, bougainvillea, swinging daybeds and hardwood Balinese carvings. Beautifully preserved details such as stone gargoyles, 17th-century frescoes and Renaissance and contemporary artworks add a divine counterpoint to the hotel’s colonial, residential-style poise.

Bed & Bath

Designer Kelley McRorie styled all 24 rooms and suites to feel like private residences, with an earthy mix of leather, wool and soft cotton furnishings, polished stone floors and a muted palette of sea-greens and creams. King beds have four-poster ironwork frames and soft Frette linens, and there are contemporary comforts, too, including HDTVs, DVD players, iPod docks and free WiFi. Bathrooms are luxe spaces to freshen up after a city excursion, with walk-in closets, Moorish tiles and Ortigia bath products shipped in from southern Italy.

Beyond

At the helm of Alma, Casa San Agustin’s upmarket restaurant and bar, are two transplanted Miami tastemakers: Sean Brasel, of Meat Market Miami fame, and mixologist John Lermeyer, from the Delano Hotel. Happily, local flavors make it onto the menu, with spicy Caribbean ceviches, Peruvian tiraditos and an octopus carpaccio lightening the meat-heavy lunch and dinner offerings. Fresh fruit and croissants also do battle with Colombian fried treats for breakfast supremacy. There’s no spa yet, but massages in the rooms can be arranged.

In the Area

The walled city’s growing pack of chefs trained in the Michelin-starred restaurants of San Sebastian will delight visiting gourmets. For a ceviche hit, make for Carlos Accinelli’s La Perla, or check out FM Restaurante and Marea by Rausch for cultured Mediterranean fare in superior surroundings. Salsa lovers can cut a rug at Cachao or Café Havana, while culture buffs should visit the source of Casa San Agustin’s contemporary art collection, NH Galeria, for seminal works by Olga de Amaral and Alejandro Obregon. For gifts, pick up a keepsake at Casa Chiqui, the unique store that added the flourish to the hotel’s interiors.

How to Get There

Hotel Casa San Agustin
Centro Calle de la Universidad No.36-44
Cartagena, 130001 Colombia

Reviews

5.0 Excellent 902 Reviews
amazing boutique hotel
Reviewed 1 week ago

Love this hotel , service is perfect staff is amazing, nothing is ever a problem with this hotel They will do anything to please their guests and do it with a smile.

The #1 concierge Katherine Corcho arranged our whole itinerary and every detail was perfect. She is adorable , great personality . She is a gem for the hotel.
You must stay at this property in Cartagena

A beautiful hotel with huge bedrooms and fantastic service
Reviewed 2 weeks ago

I went for 5 nights to Cartagena with my daughter and we splurged on this lovely historic hotel. It was a fantastic choice. The pool is lovely and there was plenty of sunshine - though there aren't a lot of lounge chairs. We had massages at the spa which I highly recommend. Our room 210 had amazingly high ceilings. There is music on weekends, but it ends around 10pm and didn't bother us. We had the tea most days, and the amazing breakfasts. The only thing that was not great is that we arrived at 1pm having taken a very early flight from NYC, but were not able to check in until 3pm on the dot. We had booked a car so they knew when our flight got in. When we checked out we were offered a membership to their hotel group which would have allowed for early check-in so it seems it is something they can accommodate. I was surprised a hotel of this calibre would not be more helpful - I was exhausted.

cartegena done right
Reviewed 3 weeks ago

I just returned from a magical adventure in Cartegena.
It would not have been the same without the help, guidance and love provided by the sweetest, kindest and most beautiful Katherine Corcho, the concierge extraordinaire at Casa San Agustin.
She went way above and beyond any expectations I may have had. She facilitated and joined me and my family visiting a children’s hospital where we bought much needed supplies and treats for the sick children and their families in the hospital, mostly from Venezuela. She is to be recognized for her passion and commitment to her job. what a beautiful representation of a warm, welcoming and gracious country. If you are planning a trip to Cartegena, please ask for her and rest assured you will be treated like family. 🙏🥰🙌

An oasis
Reviewed 3 weeks ago

Casa San Agustin is a superb hotel in the colonial style. It has preserved some of the original features of the building, and there is a real sense of age and history twinned with modern comforts. You go through a gate to an absolute oasis in the middle of the busy, noisy old town.

The staff are caring, proactive, and sweet. They genuinely want you to be happy.

The spa is excellent. My deep-tissue massage was unbelievably relaxing.

There is a small pool in the main courtyard, which was lovely and refreshing, although it did get crowded.

My second-floor room was right above the spa. It had a very comfy king bed with a good bathroom (but no bathtub) . The room was blissfully quiet and had a small balcony with a nice view into one of the courtyards.

The front desk recommended a wonderful restaurant for dinner - Cande, a two-minute walk away.

Some minor downsides. They had trouble with their key system, so I didn’t get a key until the next morning! The maid had to let me into my room every time, which was a slight nuisance.

I had lunch (a sandwich) in the restaurant, which was pretty good. Breakfast was fine. I was less impressed with dinner. However, there is live music in the restaurant some nights, which adds to the fun.

I would not hesitate to stay here again.

Nice, but victim of its own success
Reviewed 3 weeks ago

The hotel is beautiful and everyone was extremely friendly. This is the type of place that must have been a gem before it was widely discovered. Unfortunately, when it is at capacity it loses a lot of its charm and it feels cramped. The hotel has 30 rooms and only 7 chairs in the pool. Despite that it does not make an effort to bring to life its other social areas (like the rooftop, which is completely wasted with not service). The pool is next to the lobby and there is constant activity and people arriving, so it is hard to fully relax when you have people with luggage back and forth and staff passing by constantly, but never really attending to pool guests. Way too much activity!! Unfortunately it does not feel personal and rather like an operation at breaking point.
In little details it also disappoints, the bed is not made by noon and and 9pm they still had not done the night service.
For a hotel that is supposed to be one of the best of the City and part of leading hotels of the world, it does not fit with the experience.
On the positive side, breakfast was good and the bed and rooms super comfortable.
I was very excited to visit the hotel, but would choose a different one next time.