4.5
Very Good 718 Reviews
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What We Love

  • Within Cartagena's Old City, steps from both the colonial-era downtown and trendy Getsemaní district
  • Soaring open-air lobby that plays host to toucans and lush tropical plants
  • Sipping a chilled limonada de coco by the rooftop pool, which offers 360-degree views of the Caribbean and picturesque Old City

What To Know

  • A $15 service charge per room and a $5 insurance charge per person, per night, will be collected at the Jetsetter checkout
  • Not all the staff speaks fluent English, and service can be slow
  • Popular venue for weddings, parties and conferences

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Modern Suite property chair living room

Overview

Revamped 17th-century convent in the Old City, with modern rooms, an Eastern-inspired spa and rooftop pool

The Look

Surrounded by original mud brick and limestone fortress walls, Cartagena’s Old City is a 17th-century quarter of cobblestone lanes, Spanish-colonial homes painted in tropical tones and verandas with wrought iron balustrades. In the center of it all is the Charleston Santa Teresa, a former convent turned boutique property on an expansive plaza near San Francisco Javier bulwark. With its sunny colonial-era façade, palm-dotted courtyard and balconies overlooking the red tile roofs of the Old City, the 89-guestroom hotel embodies the charm of Cartagena’s Republican-era architecture and the comfort of modern interiors.

Bed and Bath

Inside, the 89 unique guestrooms, painted in soft blue or orange, stylishly mix past and present. In the historic Santa Teresa Convent wing, rooms are equipped with period bureaus, upholstered armchairs and long, flowing drapes. Rooms in the 20th-century addition have a more modern aesthetic, with Midcentury Modern lamps, wicker loveseats with crisp white cushions, and platform beds. All mattresses are dressed with plush 600-thread-count Egyptian cotton sheets, while the equally lavish marble bathrooms have rain showers and tubs.

Beyond

Start your day with a traditional Colombian breakfast of arepas and eggs and, after exploring the Old City sights on foot, return for tasty pizza and fine wines on the patio of Pizzeria Santa Lucia. Cartagena’s steamy climate makes the rooftop pool a particular highlight — head here for siestas in the shade of the white pergolas, a refreshing chilled limonada de coco and 360-degree views across the city. Afterward, take a dip in the hydrotherapy massage pool, unwind in the Turkish bath or experience the therapeutic remedy of a thousand-year-old Eastern body treatment at the lavish spa.

How to Get There

Charleston Santa Teresa Cartagena
Kra 3a # 31-23
Cartagena, Colombia

Reviews

4.5 Very Good 718 Reviews
Really worth the stay
Reviewed 4 weeks ago

This hotel is fantastic, from arrival to departure the staff is super helpful and I was accommodated in great space very private high ceilings. Modern bathroom. Thee room has espresso machine and frigobar fully stocked all times.
There is one designer fault as there are no places to hang towels after use in the bathroom the one hook has the nightgun on it which you can use. The food is definitely one of the best always fresh and tasty, do not miss the limonada and coconut juice it is their especiality. The bar downstairs and restaurant have a ceiling that opens during the day time for lunch and breakfast so really feels all fresco. The concierge is helpful but make sure you ask for what you want. We were unprepared and ended up going to the wrong beach and also the city tour on the typical trucks was not a good idea.
In all amazing experience great reception and nothing was a problem. Very very beautiful.

Perfect location - Great service
Reviewed 4 weeks ago

Hotel was central to a lot of activities, from touring, boating, live music, etc. The patio in the evening is amazing for a cocktail, all of the staff are super warm and helpful, the rooms are clean and cool, and you are in a historic building. Great place to stay for a visit to Cartagena.

Amazing hotel!
Reviewed 4 weeks ago

This is an excellent hotel. This was our fifth visit to the Hotel Santa Teresa. The location is amazing within the historic walled city. Great restaurants and bars within a few blocks. The service is excellent. The staff are very friendly and make you feel at home. The rooms are extremely comfortable. The roof top pool is very relaxing with a great view of the city and ocean. The buffet breakfast is to die for. We will not stay anywhere else.

Beautiful but very noisy
Reviewed 1 month ago

We stayed here for a long weekend a week ago. We had a Suite which was the whole length of the floor so the room was very comfortable. The only problem was the windows (an entire wall) faces the courtyard so the noise is an issue especially on weekends when the music plays until midnight or longer.

The breakfast we did not find it to be good the other days we ventured to other places to eat. They gave us a late checkout during our last day but were calling us by 11:30 to get out of room because they had someone checking in. So that part is not well coordinated.

Noisy and gloomy room.
Reviewed 1 month ago

I rented a suite for c USD $400/night. Expectations were high. It was a big disappointment. A dark gloomy room with a small window to a patio. The room was extremely noisy due the restaurant they have in the patio. Noise started at 6 a.m. with airline cabin crews having breakfast and ended very late because the restaurant was crowded for diner. Getting some sleep was a real challenge. The hotel is perfectly aware of this because there are tons of complains like mine on the web. This intended bad service is unacceptable. My next stay in Cartagena I will be picking another hotel.