4.5
Very Good 683 Reviews
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This Hotel meets our standards
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What We Love

  • Within Cartagena's Old City, steps from both the colonial-era downtown and trendy Getsemaní district
  • Soaring open-air lobby that plays host to toucans and lush tropical plants
  • Sipping a chilled limonada de coco by the rooftop pool, which offers 360-degree views of the Caribbean and picturesque Old City

What To Know

  • A $15 service charge per room and a $5 insurance charge per person, per night, will be collected at the Jetsetter checkout
  • Not all the staff speaks fluent English, and service can be slow
  • Popular venue for weddings, parties and conferences

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Modern Suite property chair living room

Overview

Revamped 17th-century convent in the Old City, with modern rooms, an Eastern-inspired spa and rooftop pool

The Look

Surrounded by original mud brick and limestone fortress walls, Cartagena’s Old City is a 17th-century quarter of cobblestone lanes, Spanish-colonial homes painted in tropical tones and verandas with wrought iron balustrades. In the center of it all is the Charleston Santa Teresa, a former convent turned boutique property on an expansive plaza near San Francisco Javier bulwark. With its sunny colonial-era façade, palm-dotted courtyard and balconies overlooking the red tile roofs of the Old City, the 89-guestroom hotel embodies the charm of Cartagena’s Republican-era architecture and the comfort of modern interiors.

Bed and Bath

Inside, the 89 unique guestrooms, painted in soft blue or orange, stylishly mix past and present. In the historic Santa Teresa Convent wing, rooms are equipped with period bureaus, upholstered armchairs and long, flowing drapes. Rooms in the 20th-century addition have a more modern aesthetic, with Midcentury Modern lamps, wicker loveseats with crisp white cushions, and platform beds. All mattresses are dressed with plush 600-thread-count Egyptian cotton sheets, while the equally lavish marble bathrooms have rain showers and tubs.

Beyond

Start your day with a traditional Colombian breakfast of arepas and eggs and, after exploring the Old City sights on foot, return for tasty pizza and fine wines on the patio of Pizzeria Santa Lucia. Cartagena’s steamy climate makes the rooftop pool a particular highlight — head here for siestas in the shade of the white pergolas, a refreshing chilled limonada de coco and 360-degree views across the city. Afterward, take a dip in the hydrotherapy massage pool, unwind in the Turkish bath or experience the therapeutic remedy of a thousand-year-old Eastern body treatment at the lavish spa.

How to Get There

Charleston Santa Teresa Cartagena
Kra 3a # 31-23
Cartagena, Colombia

Reviews

4.5 Very Good 683 Reviews
This is the place to stay in Cartagena
Reviewed 2 weeks ago

Hotel is clean and convenient. If u don't speak spanish the front desk people spoke english almost everytime we went there for something. Great rooftop bar and food was excellent.
The waitstaff was excellent but slow. However they were the fastest considering ordering food and drinks anywhere is very slow.
You can walk everywhere without dealing with taxis.
If your trying to decide where to stay you will not be disappointed here.

Superb
Reviewed 3 weeks ago

Excellent hotel, location, the service and food even better.
Per son el very handsome ante polite.
De had a great stay.
A very good choice for Cartagena old city.
Highly recomended, quality guaranteed.

Great
Reviewed 3 weeks ago

Trully a 5 star that disearves its rank and reputation among the best hotels in Colombia. The building in itself has historical value. The rooms are spacious and furnished with taste. The rooftop with the pool offers the best views and cocktails you can find. The food is tasty and fairly priced. Still, what makes this place so special are the people that work in it and that will happily help you and share a thought if the conversation continues. In that matter let me thank Mr. Pierfilippo, Christian, Wylmer, Gabriel, Gustavo, Kareth and all the others that made my stay more enjoyable.

10’s across the board
Reviewed 1 month ago

I have stayed in many hotels all over the world and so far this hotel has far surpassed them in all aspects. Besides being in a prime location in the armed city, this hotel was beautiful. The views from the hotel were stunning in any direction that you looked.

Checking in:

My fellow traveller and I arranged for hotel transport from the airport which is literally 10 minutes away. Our driver was waiting for us at the scheduled place and time. On the drive from the airport he gave us a mini history lesson of the city and pointed out sites of interest. He even suggested we stop at the welcome to Cartagena sign for us and took pictures for us. This was very nice of him which was greatly appreciated.

Once we got to the hotel we were offered a beverage to drink because Cartagena is HOT!! They was a slight mix up with the room and the hotel easy enough rectified it while we waited in the beautiful lobby.

Rooms:

The rooms were gorgeous and spacious with a flat screen tv and iPad for use. The bathroom had a bathtub and a separate shower with a rainforest shower head. There was also 2 hotel robes with sleepers provided for our use. The hotel also provided a small plate of fruit which was delicious.

Staff:

The housekeeping staff were the best, I felt that they cleaned our room every time that we left it which was quite often (lol). They would leave little treats on our pillow with bottled water each time which was greatly appreciated.

Front desk:

I would like to thank Daniela, Wilmer and Jnoathon for all the help that they provided during our stay. They were professional,courteous and went way and above their position to provide us with assistance. Anything that we asked of them they were willing to assist with and always with a smile. They even gave us a small souvenir bag of Colombian coffee when we checked out. The management should take pride in the staff that they have at this hotel. I definitely will be staying here on my next visit and will recommend it to my friends and family when they visit Cartagena

Perfect Stay in the Heart Of the Old City
Reviewed 1 month ago

There is nothing not to love about this hotel. The staff is so welcoming and helpful. As soon as we arrived they made us feel so comfortable. The room was spacious with a small table for enjoying morning coffee. The amenities were wonderful, luxury linens, fluffy robes, and evening turn down service nightly.
We loved the rooftop pool and bar with amazing views of the old city, and sea. The food was delicious and the waitstaff some of the best we’ve had. Special thanks to Gustavo whose excellent service made our stay very special.
The only downside of our stay was having to leave. We will never forget our stay here and hope to return someday.