4.5
Very Good 1838 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Jetsetter 2014 Best of the Best Finalist: Best Comeback
  • An unbeatable location on 100 acres of rain forest overlooking Sugar Beach, the Caribbean and St. Lucia’s twin Pitons
  • The plantation-glamour of the all-white rooms, villas and bungalows — and whiling away the hours under a fan on a swinging chaise longue
  • Popular with honeymooners, families, nature lovers and sybarites alike
  • Direct access (albeit it up and down a steep hill) to the white-sand Sugar Beach
  • The butler service and cell phones for that urgent rum punch request

What To Know

  • Popular with young families for its on-site kids club
  • Located at the end of a bumpy dirt road; staff takes you up and down the steep lanes in golf carts
  • The regular barbecue at the Bayside Restaurant is expensive unless you have a very large appetite
  • The resort is quiet on the surface, but there’s a lot to do if you look for it, so just ask

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Family Luxury Modern Resort Villa property hardwood home living room bed frame cottage wood flooring flooring laminate flooring hard

Overview

Sexy, colonial-style stunner on the site of an 18th-century former sugar planation, with jaw-dropping views of the Pitons and Caribbean

The Lowdown

Staying between St. Lucia’s iconic twin peaks, the UNESCO-protected Val de Pitons, feels rather like lodging in the Eiffel Tower or a behind the clock of Big Ben. You know you’re in an unbeatable spot, and Sugar Beach, A Viceroy Resort puts you right there. Next to an 18th-century sugar plantation in more than 100 acres of rain forest, the spacious rooms, villas and bungalows show off plantation-house glamour with whirring fans and four-poster beds, and all the tropical-luxe extras. Take your pick of the beach, a hammock, your private plunge pool (in most rooms) or the hotel’s Rainforest Spa, where the all-natural treatments use ingredients from nearby volcanic springs and cocoa plantations. And don’t miss a drink at Cane Bar, which specializes in local rums and even has a professional “rummelier” to help you choose your new favorite tipple.

In the Area

Nature abounds in St. Lucia—rent a car (or have the resort call a taxi) if you want to explore. Nature trails and hikes to Gros Piton, the largest of the twin volcanic cones, are organized regularly by the hotel. Start early to avoid the heat of the day. Sugar Beach also isn’t far from St. Lucia’s famed drive-in volcano and sulfur springs. Save half a day to explore the nearby fishing village of Soufriere, where you can shop at the market and the many roadside vendors selling local handicrafts. Venture farther afield to the capital, Castries, for a larger market and a bustling street culture.

How to Get There

Sugar Beach, a Viceroy Resort
Val des Pitons
Soufriere, St Lucia

Reviews

4.5 Very Good 1838 Reviews
Honeymoon
Reviewed 2 days ago

We stayed in sugar beach for our honeymoon ! The location is gorgeous , grounds are gorgeous , the rooms are very clean and nice ! We did have some hiccups along the way which were taken care of fairly quickly - for example / we were upgraded to a room but although it was an upgrade , the location wasn’t ideal for honeymooners ( too close to all the cars driving and the pool was visibile to all the cars as well ). We asked for our room to be changed and Petra took care of it fairly quickly- they put us back to our original room that we purchased and it was smaller but more private which was perfectly fine with us !! I did expect a little more of a honeymoon welcome - I had to mention it to Petra and she said she would take care of it ( they did send us a bottle of wine but it unfortunately had another’s couple name on it - maybe who the room was booked under originally ) that’s ok ! They did leave something special in the room each night which I thought was a cute touch ! You did need to take a shuttle bus everywhere which was also not an issue as I thought it would be ! The beach and pool were phenomenal ! Service was definitely slow and some of the food was outrageously expensive and just not worth the money ( and we are not penny pinchers at all ) but it was just silly the prices they come up with ! That’s my
Only real complaint ! Slow service and expensive prices for food ! Otherwise was a lovely trip ! We did spend most of the time near the pool and beach !

Beautiful Property and Great Service
Reviewed 7 days ago

The property and service is beautiful. If you are looking for a remote paradise this is it! The spa is a unique experience like a tree house in the jungle. The views are so beautiful and the rooms are awesome. Private pools and lounging decks make this a perfect place to relax and disconnect.

Just Breathtaking
Reviewed 1 week ago

A classy gorgeous resort not to be missed! We returned from 10 days in St. Lucia and had a wonderful time. The first week was spent at an local AirBnB in the countryside of Choiseul which was local and fantastic. Then for our anniversary and my birthday, we booked 4 days to end our stay with a grand finale at Sugar Beach. It was a great choice. This resort can’t help but be breathtakingly beautiful as it sits in between the gorgeous Pitons. Every view is lovely and a natural painting to remember. We were upgraded to a Grand Luxury Villa and it was amazing and spotless. We often watched the sunset from our veranda and private infinity plunge pool. All staff was friendly and courteous and did their best to make our stay a pleasant experience. We ate every morning at the breakfast buffet and enjoyed freshly prepared fruits and breads and amazing pastries. The beach is usually calm and clear for swimming and we got up early every morning to snorkel the beautiful reef area at the base of the Petit Piton. We snorkeled 5 different locations and this one was our favorite. We enjoyed lazily laying on the beach and had no problem finding a place during this time of year. The beach staff were attentive and came by with towels and complimentary chamomile iced tea. If you are wanting someone constantly coming by and asking if you want a drink that doesn’t happen. I’m glad because I would find that annoying and it wasn’t any trouble to flag someone down or walk 30 feet to the beach bar and place an order. We ate lunch twice at the beach bayside bar and shared a burger and local ground provision chips. This was plenty of food for two and was not expensive...about $15 for each of us..Order food about 45 minutes before you think you might want to eat then just relax and enjoy the breeze and the sea and the view! We ate dinner once at Bayside and twice at the Cane Bar. We enjoyed the vibe at the cane bar and felt we received the most meal for our dollars. The bayside food was great and the torches, music and beach ambience was really nice. This was resort expensive food however for what we got so just be aware. One day we took Moby Dick water taxi to Anse Chastanet and Anse Mamin then cleaned up for an amazing dinner at Jade Mountain club and then returned at night back to the pier at sugar beach. I recommend you do a water taxi trip like this during your stay or a day trip out and about to see the sights. While relaxing on the beach, visit some of the vendors area and definitely buy some fruit or fresh opened coconut water from Blaze the man who brings his kayak full for you to enjoy.
I want to give a shout out to our butlers, Keitha, Swamed and Winstell who really were great at helping us with anything we needed during our stay and arranging any reservations. The shuttles drivers are great Gilberti, Achilleus , and others you guys are all awesome and you never wait but a few short minutes for a ride anywhere. Leah in the spa was very good and the spa and steam room are just a must visit place to see. The resort is low key and quiet. If you are looking for a “party scene” and late nights it is not for you. But if you want a classy, beautiful and romantic place to get away from it all this is the place. All in all a well run and managed resort with an outstanding location and staff that I would highly recommend. We will likely return. Thank you Sugar Beach for a beautiful and memorable stay!

Overrated
Reviewed 1 week ago

Service nowhere near 5star. Slow & disinterested. Butler service a joke. Was around on check in & didn’t reappear until checkout. Never answered phone when we called. Seemed to just want a tip (for doing nothing!)Room & view gorgeous & super clean! Hotel spread out on hill so need to take shuttles everywhere which is major negative. Shuttle buses were old & dirty. Beach is just average but pool is fresh water & great. Food good but expensive & service in restaurants slow & horrible. Fitness center decent but outdated spin bikes. Overall not worth money.

Beautiful scenery
Reviewed 1 week ago

What a beautiful setting for a resort. We've been all over the Caribbean and this report can not be topped for the lush floral and fauna throughout the resort and the majestic views of the Pitons. This more than makes up for an average Caribbean beach--which is pretty nice though.