Sugar Beach, a Viceroy Resort
What We Love
- Jetsetter 2014 Best of the Best Finalist: Best Comeback
- An unbeatable location on 100 acres of rain forest overlooking Sugar Beach, the Caribbean and St. Lucia’s twin Pitons
- The plantation-glamour of the all-white rooms, villas and bungalows — and whiling away the hours under a fan on a swinging chaise longue
- Popular with honeymooners, families, nature lovers and sybarites alike
- Direct access (albeit it up and down a steep hill) to the white-sand Sugar Beach
- The butler service and cell phones for that urgent rum punch request
What To Know
- Popular with young families for its on-site kids club
- Located at the end of a bumpy dirt road; staff takes you up and down the steep lanes in golf carts
- The regular barbecue at the Bayside Restaurant is expensive unless you have a very large appetite
- The resort is quiet on the surface, but there’s a lot to do if you look for it, so just ask
- Free WiFi
- Kids Club
- Parking On Site
Staying between St. Lucia’s iconic twin peaks, the UNESCO-protected Val de Pitons, feels rather like lodging in the Eiffel Tower or a behind the clock of Big Ben. You know you’re in an unbeatable spot, and Sugar Beach, A Viceroy Resort puts you right there. Next to an 18th-century sugar plantation in more than 100 acres of rain forest, the spacious rooms, villas and bungalows show off plantation-house glamour with whirring fans and four-poster beds, and all the tropical-luxe extras. Take your pick of the beach, a hammock, your private plunge pool (in most rooms) or the hotel’s Rainforest Spa, where the all-natural treatments use ingredients from nearby volcanic springs and cocoa plantations. And don’t miss a drink at Cane Bar, which specializes in local rums and even has a professional “rummelier” to help you choose your new favorite tipple.
In the Area
Nature abounds in St. Lucia—rent a car (or have the resort call a taxi) if you want to explore. Nature trails and hikes to Gros Piton, the largest of the twin volcanic cones, are organized regularly by the hotel. Start early to avoid the heat of the day. Sugar Beach also isn’t far from St. Lucia’s famed drive-in volcano and sulfur springs. Save half a day to explore the nearby fishing village of Soufriere, where you can shop at the market and the many roadside vendors selling local handicrafts. Venture farther afield to the capital, Castries, for a larger market and a bustling street culture.
How to Get There
A super high-end luxury resort located on a (man-made) sandy beach in between the pitons on the west side of St Lucia. We stayed in room 508 for 4 nights in March in a Deluxe villa. Our villa was very large and included a rotating team of 4 butlers, a nice sized private pool and large sun deck.
-gorgeous setting far away from the cruise ship hordes
-lovely, welcoming staff made sure your stay was pleasant-we even had a team of butler (more like an on-call concierge) helping us out with reservations and activities and keeping an eye on us to make sure all was going well. As our time extended, I got to think of them as our Butler “boy-band” - Sherman, Ethan, Gary and Michael - who attended to our requests and were always at the ready to serve
-our cottage was massive and totally up to date with stark white interior, a massive bathroom with double sinks and double showers, large walk in closet and lovely outdoor patio and private pool-very posh
-property has several restaurants and bars that were all quite good although crazy expensive (at least 2x similar style spots in the US)
-they issue you two small cell phones preprogrammed to call the butler and each other of the 2 phones to make access to service even easier
-perched on a side of a hill, there are some steep walks (if you like) or a butler will call you a free and friendly shuttle to take you down to beach, restaurant etc or, in our case to bring you back up the hill
Opportunities (just a few minor things)
-ceiling fan had an annoying humming noise which kept us from using it
-at firstWI-FI was VERY intermittent in our room constantly on/off-unacceptable for this level of property -by day two, working with IT department our Butler Ethan was able to boost the signal which fixed the problem
-when we arrived on a Thursday it was mostly adults (including a number of honeymooners) but once the weekend came there were a TON of families with younger kids (spring break had kicked in). I was surprised to be surrounded by families with antsy kids at the resorts high end restaurant-would be nice if there was a little more separation in the seating plan for adults seeking a quiet beach vacation
Bottom line: After getting a peak at several other properties on the SW side of the island, for me there is no question this is the nicest. The sandy beach makes a big difference as do the posh accommodations-it’s also among the top tier price-wise but I doubt anyone ever regrets staying here. Top notch!!
We stayed for 10 days in a luxury villa with pool.Villa was superb and the staff were mainly excellent- friendly,helpful and efficient.However,we did not realise quite how isolated the resort is.There are absolutely no bars or restaurants that you can walk to.Maybe this would not be so much of a problem if the standard in the resort restaurants was higher.Lunch at the Beach Bar was fine but dinner in the main Bayside Restaurant was a disappointment.The food in the signature restaurant The Great Room was excellent although very expensive and there was a lack of ambience.The Terrace was fine for breakfast but awful(and again expensive) for dinner.The resort would also benefit from more and more varied evening entertainment.
Beautiful- but expensive - stay in a lovely, lovely resort. Our room was at the top with great views of the Pitons and the bay. Enjoyed the water taxis to Jade Mountain for dinner and for a day trip up to Castries. Service at Sugar Beach was friendly and very accommodating! A Five star resort. (PS the breakfasts are amazing!)
We were at Sugar Beach for a week to celebrate our 25th Anniversary and I literally cried when we left.
We were upgraded to a superior luxury villa and were left a bottle of champagne and local rum to celebrate our special day. The villa was beautiful as was the plunge pool (although a bit cold). The bathroom was huge with a shower for two and large tub. We had our own walk in closet! Unfortunately, I am a bug magnet and it was not possible for me to sit outside at the villa without getting bitten. My husband had no problem. The only criticism I would make of the villa was that the view was so beautiful but there are no screens on the doors. The bedroom had a glass door but the living area had doors that open to the outside without any screen. If you get bitten easily you would get bitten inside. I had no issue with bugs at the beach.
Ultimately we didn't spend much time in the room because the beach was so perfect. The chairs have great cushions and the staff set up your towel each day and bring wet towels with lavender sent and special treats to you on the beach. There are floats that easily accommodate two to lounge on in the water, We kayacked and used the stand up paddle boards. The snorkeling right off the beach was wonderful (second only to St John in terms of the places we have been). We did have an unfortunate incident of going out sailing and not being able to get back in due to the wind. The staff was really not paying attention to us and we got stuck out on the water for hours. When we shared this information with management they were very responsive and comped us some incidental charges for our trouble.
We did the all inclusive meal plan and were thrilled that we did. The food overall was very good to excellent. I loved my morning smoothie and the breakfast choices. Lunches always started with delicious fresh breads and there was a good variety to choose from. Dinner at the Great Room was excellent but too much food! We had most of our dinners at the Bayside Restaurant which was very good.Overall, we were really happy with our dining at Sugar Beach but not sure if we would have been if we were not on the meal plan as it was very expensive even for the Caribbean.
We had planned to leave the resort to do various activities but at some point we just realized that we were in paradise and there was no point fighting it. We were happy lounging, partaking in water sports, playing bocce ball and having a romantic anniversary.
We hope we can return for our 30th. Thank you Sugar Beach for a trip of a lifetime.
We only went to the beach club for the day. Every chair had a good view, the service was excellent, the food was delicious, the beach is one of the best and the water was spectacular -definitely get the snorkeling gear to view the reef at the base of the Petit Piton.