Jade Mountain Resort
What We Love
- Personalized pampering: A major domo (personal concierge) is assigned to each suite
- Inventive dishes cooked up by top toque Allen Susser
- Late night stargazing from the Celestial Terrace
- Guests have full run of 600-acre Anse Chastanet
What To Know
- Kids 15 and under aren’t allowed
- The resort’s steep, tiered layout isn’t accessible to the physically challenged
- Each suite is totally open (read: no doors on the bathrooms, etc.)
- No TV or phone, but WiFi is available
- Free WiFi
- Parking On Site
- Room Service
St. Lucia’s southwest coast has remained largely unspoiled, mostly because its beaches lie in the shadow of cliffs. But it was here that architect Nick Troubetzkoy and his wife Karolin built their 28-suite boutique resort, carved into the highest point of their 600-acre Anse Chastanet, offering guests incredible views of the island’s iconic twin Pitons. The look is vibrant and craftsy, with lots of wood, clay tiles and tropical colors, from bedspreads to table settings.
Bed and Bath
“Sanctuaries,” as the resort’s rooms are known, offer little in the way of mod cons — you won’t find phones or televisions here. The focus instead is on the incredible view, which is easy to take in given rooms’ open floor plan (meaning there’s no wall on one side). Take in the scenery from your private infinity pool (in Star and Moon Sanctuaries) or from the whirlpool tub in the bathroom. Your major domo (Jade Mountain’s term for a personal concierge) is available 24/7 to help arrange everything from car rentals to room service.
James Beard Award-winning chef Allen Susser likens the food at Jade Mountain to “a tropical vacation on a plate,” and the menu features such dishes as cinnamon-roasted mahi-mahi with blue crab couscous. Room service at the hotel is far from standard — the culinary team can prepare a six-course menu with wine pairings upon request. For further pampering, check into the Kai en Ciel Spa for soothing treatments, including their Wosh Cho hot stone massage.
In the Area
Jade Mountain offers plenty to keep foodies happy. There are rum tastings at the old colonial plantation of Anse Mamin, as well as tours of the resort’s organic farm followed by a cooking class. Each Thursday the resort offers a Jazzy Sunset Cruise, with live music and cocktails on a catamaran. Active types can dive via the resort’s five-star scuba center or rent mountain bikes to tackle the nearby hills. A short car ride away you’ll also find the Louis XIV Diamond Falls Botanical Gardens. Most visitors simply tour the lush grounds, but you can also opt for a soak in the thermal hot springs.
How to Get There
I’m in Saint Lucia. I’ve heard great things about the restaurant at Jade Mountain. My concern is that they do not answer the phone- or when they do, it gets “disconnected” over, and over, and over. They will give you a phone number to the restaurant and then the person there will hang up on you. When you call back they pick and hang up. When you call the main line to report this, they hang up, too. Perhaps it just keeps getting “disconnected”.
I have been to many of the best and highest-rated resorts of all sizes on earth, and Jade Mountain is near the top of the heap, just like its natural setting. What is so special about Jade Mountain is not the best food, or best location, or best service, but can be summed up in one word: Unforgettable Experience. We were overwhelmed by the beauty of the property as well as the graciousness of the management and staff. Every detail of the resort is perfection. Could not have had a better stay. Incredible surroundings only topped by outstanding service. Butler service can be quite addicting! Great Butler team. Food choices are diverse and fabulous. The entire experience was magical & we are already planning our return.
I don't even know where to start...
Like I'm literally sitting here speechless.......
We started our honeymoon for one night at The Landings (which was lovely and I recommend) and my husband was...I wouldn't say annoyed...he just couldn't understand why were taking a 2.5 hour car ride to go stay somewhere else when we were already in paradise in a luxury resort. Little did he know...
We did the "Total Romance" package, so our driver (included in the package) picked us up from Landings at 10AM to start the trek to the other side of the country for the rest of our honeymoon. The driver was so kind (I think his name was Miracle) and even stopped at a food truck we had visited the day before so we could have some lunch on the ride. He also made numerous stops for us to take pictures and to get some authentic St. Lucian snacks and beers.
I would have to disagree with most takes on the ride up the hill. It is steep, but if you are well traveled, you have endured worse. I don't say that to be snooty, I just think the other reviews are a bit dramatic. I have gone up hills so steep in Europe you have to rent a car because taxis wouldn't dare. It is bumpy, narrow, and only lasts about 3 minutes. You will be OK.
When we arrived, we were greeted with warm towels and some fresh drinks. We booked a Moon Sanctuary - which I was absolutely happy with - but our room was not ready so we decided to explore the resort and had some delicious "welcome cocktails" in the restaurant. After about 45 minutes we were told our room was ready. Much to my surprise, we had been upgraded to J1 - a Galaxy. I was almost crying and I think at this point my husband was annoyed with a "what's the big deal" attitude. The moment the door opened, he was floored.
Jameel, Vito, and Christus were our Major Domos and - I just don't even have words. They were amazing. REQUEST THEM. The best service I've ever had. We tried not to bother them much, but we didn't even have to because they anticipated our every need. We had bottles of champagne every day while we lounged in our pool. They arranged all our transportation to and from the beach. They made sure our breakfast orders were just how we like them without even having to ask. Vito arranged the most romantic in-sanctuary dinner for us on our last night. Everything was just impeccable. They felt like family by the end of our week.
The views are breathtaking and overwhelming. The staff is unparalleled. The excursions were fun. The food was delicious. The drinks were strong. The pool was crystal clear clean (it looks like a picture and it was so large we were having swimming competitions from one end to the other (and my husband is 6'5 so you can't race him in a little pool lol). The weather was a dream. We left with maybe 1 or 2 mosquito bites total (it is a non-issue). This place is utter perfection.
We were almost in tears when we left. Jameel, Vito, and Christus we miss you! See you next year (which started as 10 year anniversary, to 5 year, to 3 year, to next year).
I could say sooooooooooo much more, but Patrick J covered it in his review a couple weeks ago (but I'll add, privacy is no issue, the rain is not an issue and it was actually pretty romantic the one night it rained, you need a converter for American plugs in St. Lucia but Jade Mountain has them in your sanctuary)
The pictures simply do not do this place justice. The experience is second to non and I highly recommend this resort.
We were only there for a few days (wish so badly we could have stayed longer) and were married on the rooftop terrace. From the moment of arrival we were treated like celebrities and made to feel as we were the only ones on the property.
Our wedding was at sunset where the pitons were the focus of our backround. The minister was fabulous saying every word with meaning and care. The photographer knew how to make us feel comfortable and our witnesses who were staff made us laugh and took care of us.
The rooms and scenery are unbelievable. I woke up early just to watch the sunrise every morning. We hardly ever left the room as there was simply no reason to.
Please book your wedding/vacation here as it will be the best day of your life! I couldn't have imagined it anywhere else.
All the hype is real. Jade Mountain is hands down the most unique and stunning place I have ever spent my vacation. We stayed in the JA1 Sun Sanctuary and were incredibly impressed how gorgeous and well-maintained the sanctuary was, even though no wall exposes it to the elements. We took having an infinity pool for granted and went swimming in the mornings, after our afternoon excursions, and at night under the stars...basically any chance we got, it was such a fantastic addition to the room. Impeccable service from the major domos and staff who provided such warm hospitality and absolutely delicious food from Jade's own garden. There was so many different activities/excursions provided, from morning yoga on the terrace to snorkeling to waterfall tours to touring Jade's own chocolate lab and making your own chocolate bar (highly recommend!). And nothing beats returning to the sanctuary and relaxing with the priceless view of the pitons. Needless to say we had the best time at Jade Mountain and are already planning our return!