Jade Mountain Resort
What We Love
- Personalized pampering: A major domo (personal concierge) is assigned to each suite
- Inventive dishes cooked up by top toque Allen Susser
- Late night stargazing from the Celestial Terrace
- Guests have full run of 600-acre Anse Chastanet
What To Know
- Kids 15 and under aren’t allowed
- The resort’s steep, tiered layout isn’t accessible to the physically challenged
- Each suite is totally open (read: no doors on the bathrooms, etc.)
- No TV or phone, but WiFi is available
- Free WiFi
- Parking On Site
- Room Service
St. Lucia’s southwest coast has remained largely unspoiled, mostly because its beaches lie in the shadow of cliffs. But it was here that architect Nick Troubetzkoy and his wife Karolin built their 28-suite boutique resort, carved into the highest point of their 600-acre Anse Chastanet, offering guests incredible views of the island’s iconic twin Pitons. The look is vibrant and craftsy, with lots of wood, clay tiles and tropical colors, from bedspreads to table settings.
Bed and Bath
“Sanctuaries,” as the resort’s rooms are known, offer little in the way of mod cons — you won’t find phones or televisions here. The focus instead is on the incredible view, which is easy to take in given rooms’ open floor plan (meaning there’s no wall on one side). Take in the scenery from your private infinity pool (in Star and Moon Sanctuaries) or from the whirlpool tub in the bathroom. Your major domo (Jade Mountain’s term for a personal concierge) is available 24/7 to help arrange everything from car rentals to room service.
James Beard Award-winning chef Allen Susser likens the food at Jade Mountain to “a tropical vacation on a plate,” and the menu features such dishes as cinnamon-roasted mahi-mahi with blue crab couscous. Room service at the hotel is far from standard — the culinary team can prepare a six-course menu with wine pairings upon request. For further pampering, check into the Kai en Ciel Spa for soothing treatments, including their Wosh Cho hot stone massage.
In the Area
Jade Mountain offers plenty to keep foodies happy. There are rum tastings at the old colonial plantation of Anse Mamin, as well as tours of the resort’s organic farm followed by a cooking class. Each Thursday the resort offers a Jazzy Sunset Cruise, with live music and cocktails on a catamaran. Active types can dive via the resort’s five-star scuba center or rent mountain bikes to tackle the nearby hills. A short car ride away you’ll also find the Louis XIV Diamond Falls Botanical Gardens. Most visitors simply tour the lush grounds, but you can also opt for a soak in the thermal hot springs.
How to Get There
Words cant describe the amazing experience my husband and I had at the Jade Mountain. We stayed for 7 nights end of June for our anniversary and it was amazing.. It was drizzling on and off but nothing that would hamper the holiday.. We took the romance package and so glad we did! Makes it so much easier to have your excursions planned and its all inclusive!! We stayed in the JB4 Moon sanctuary and it had the best view of Pitons i couldve imagined. You can see those beauties from every corner of the room including the bed.. Our Major Domos Jameel, Christus and Vitto were absolutely phenomenal and were there to meet any and all of our needs be it room service, help in organizing shuttles, excursions, dinner reservations and anything else one can think of! Major Domo Allen was also lovely to meet.. They are all so friendly and will make sure you have the best holiday you can desire.. The room is absolutely amazing and makes you never wanna leave your sanctuary!! We had planned so many activities and ended up cancelling most of them just to laze in our pool / hot tub or any other part of the room and just enjoy the mesmerising view of the Pitons!! We had heard bad reviews about the excess sound owing to the crickets and birds chirping but we did not find it disturbing at all.. Makes you feel that much closer to nature whilst submerged in luxury.. The spa is a must visit and has amazing massages and facials.. Thanks to Tricia and Lynda at the front office who helped us plan this amazing holiday.. Would like to thank each and every staff member for making this holiday one of our most memorable ones!! Definitely a must do in the bucket list!! The Anse Chastanet reef is absolutely stunning and the coral here is livelier than most places i have been to including Maldives.. Cant wait to be back here very very soon..
This desination was a great honeymoon get-a-way. What a room and what a view---second to none. We had 24/7 service and had no regrets in choosing it for the big after wedding trip. The helicopter ride to the airport was the way to go----we cant wait to go back for a second honeymoon. The plunge pools were quite amazing and unusual.
Best island resort by far. We had a presidential suite and the staff waited on us hand and foot. Loved the three wall set up which gives you an amazing view. If you're on a budget don't bother staying here.
We have travelled extensively across all parts of the world, and are often scouring TripAdvisor for our next adventure. After having 3 children our limited time away is now even more precious and so we booked into the highly regarded Jade Mountain.
If you are thinking about visiting this slice of paradise – DO IT – this place is amazing, as soon as you arrive you are introduced to a Major Domo, presented with delicious smelling cold refreshing towels and a sensational virgin cocktail.
The room is out of this world, beautiful with amazing views and the Major Domo’s go through everything with you in the room including check-in. You are given a mobile phone to take with you on your stay wherever you are so you can ring up and request dinner bookings, excursions, your jacuzzi filled, champagne waiting for you in your room, a lift from the beach to the hotel – anything.
Please note – there is no communal pool available, when we booked we were informed there was so we booked a jacuzzi suite sky level room with no pool. When we arrived we were told that the pool had been changed to a decorative pool and therefore was not in use.
However, Jade Mountain went above and beyond to rectify this misunderstanding for us and moved us to a Sun Sanctuary room while we were enjoying the Jazzy Sunset Cruise. Our Sun Sanctuary has the most luxurious refreshing infinity pool and an even more amazing view of the mountains.
The Jazzy Sunset Cruise is a must – amazing atmosphere, the staff and Captain on board were friendly, helpful and fun, the musicians were awesome, the drinks flowed, and we even saw dolphins!
Our original room was at the bottom/Sky level, we still had amazing views, and it had a more jungle feel, with the foliage and trees all around, we were constantly watching hummingbirds and lots of other local birds, which was lovely.
The food is amazing, the people are friendly, helpful and go above and beyond to insist your vacation is out of this world.
I could not recommend this hotel any more, and have been constantly boasting to everyone we know back home about this paradise.
We recently spent half of our vacation to Saint Lucia at Jade Mountain, and our only regret was not spending the entire week there! It is, hands-down and without a doubt, the most romantic, sensational location one could imagine. For convenience, this review is broken down into sections, highlighting each portion of our stay.
Our sanctuary, like most or all in the resort, had only three walls. In place of a fourth wall was our own personal infinity pool with the most outstanding view of the Pitons. The room was impeccable-clean, well-organized, and decorated beautifully. Since there are only three walls, there is no air conditioning but, rather, several ceiling fans that do a wonderful job of keeping the room cool. Bugs in the room were not an issue at all. Netting around the bed keeps any unwanted pests out, and citronella candles burning by the pool at night helped, as well. Sanctuaries contain mini fridges that are stocked as needed.
Each sanctuary has three major domos (butlers). Our main major domo was Christus, and he was OUTSTANDING. He did a superior job of meeting our needs and making our every wish come true. Major domos are available by personal cell phone 24/7, and they check in often throughout the day, without being intrusive.
While at Jade Mountain, we opted for the fully inclusive package, so all of our food and drinks were included. The food was AMAZING. We opted for room service for breakfast, which always included fresh fruit. For lunches and dinners, we tried a variety of items, including dinners at the Jade Mountain Club and at The Treehouse, a restaurant at Jade's sister resort located directly below Jade Mountain. Food and drinks on the beach were also a treat! The drinks were delicious, and Millan, the bartender who greeted us upon arrival, got us hooked on the signature drink, The Bentley, which is delicious as a virgin drink or with rum or vodka added. Regardless of what you order, you will not be disappointed!
Getting to the beach requires a bit of a walk, but it is WORTH IT! The beach is gorgeous, and the service is top-notch. We were happy to spend lazy days relaxing on lounge chairs.
Overall, Jade Mountain is a MUST VISIT! The unplugged vibe (no tv, limited wifi service, etc.) is perfect for this tropical resort. The small size of the resort combined with the outstanding service helps you feel as though you are the resort's only guest. You will not be disappointed!