Jade Mountain Resort
What We Love
- Personalized pampering: A major domo (personal concierge) is assigned to each suite
- Inventive dishes cooked up by top toque Allen Susser
- Late night stargazing from the Celestial Terrace
- Guests have full run of 600-acre Anse Chastanet
What To Know
- Kids 15 and under aren’t allowed
- The resort’s steep, tiered layout isn’t accessible to the physically challenged
- Each suite is totally open (read: no doors on the bathrooms, etc.)
- No TV or phone, but WiFi is available
- Free WiFi
- Parking On Site
- Room Service
St. Lucia’s southwest coast has remained largely unspoiled, mostly because its beaches lie in the shadow of cliffs. But it was here that architect Nick Troubetzkoy and his wife Karolin built their 28-suite boutique resort, carved into the highest point of their 600-acre Anse Chastanet, offering guests incredible views of the island’s iconic twin Pitons. The look is vibrant and craftsy, with lots of wood, clay tiles and tropical colors, from bedspreads to table settings.
Bed and Bath
“Sanctuaries,” as the resort’s rooms are known, offer little in the way of mod cons — you won’t find phones or televisions here. The focus instead is on the incredible view, which is easy to take in given rooms’ open floor plan (meaning there’s no wall on one side). Take in the scenery from your private infinity pool (in Star and Moon Sanctuaries) or from the whirlpool tub in the bathroom. Your major domo (Jade Mountain’s term for a personal concierge) is available 24/7 to help arrange everything from car rentals to room service.
James Beard Award-winning chef Allen Susser likens the food at Jade Mountain to “a tropical vacation on a plate,” and the menu features such dishes as cinnamon-roasted mahi-mahi with blue crab couscous. Room service at the hotel is far from standard — the culinary team can prepare a six-course menu with wine pairings upon request. For further pampering, check into the Kai en Ciel Spa for soothing treatments, including their Wosh Cho hot stone massage.
In the Area
Jade Mountain offers plenty to keep foodies happy. There are rum tastings at the old colonial plantation of Anse Mamin, as well as tours of the resort’s organic farm followed by a cooking class. Each Thursday the resort offers a Jazzy Sunset Cruise, with live music and cocktails on a catamaran. Active types can dive via the resort’s five-star scuba center or rent mountain bikes to tackle the nearby hills. A short car ride away you’ll also find the Louis XIV Diamond Falls Botanical Gardens. Most visitors simply tour the lush grounds, but you can also opt for a soak in the thermal hot springs.
How to Get There
My sister and I with husbands came to jade mountain for a vacation it was very costly around 15,000.00 each for 7 days. . First off before we Figured out to have breakfast delivered every morning we had to climb literally six flights of steps to go get breakfast. Now I’m not young ( which is why I have the money to pay so much ) I loved getting to breakfast hot and very out of breath The beach areas or very low rent. Large groups Of people from sandals and crew ships came in constantly filling up one into the beach with How can I put this nicely riffraff. My sister paid for a Jacuzzi room you would think the Jacuzzi should have worked but no The floor in my room was completely marked up we also had a Jacuzzi which filled up one night I took a bath and then the water never went down The service on the beach it’s self was extremely low part they had a boat that was supposed to leave every 15 minutes to pick you up at their alternate boat my sister my husband and I waited in the sun for an hour and 45 minutes in the boat never came we called our butler repeatedly and he said it was on its way we finally walked back and saw the boat idling sitting there in the water and it never moved we would’ve been there would still be there. I can go on and on but I think my points been made
My wife and I spent 10 nights at this resort arriving the Saturday of Thanksgiving weekend. We did this as a Costco vacation and were very pleased with the booking process with no glitches. We arrived from Seattle on a red-eye to Miami and then on to St Lucia. We were impressed with how efficient and quick the airport arrival process was. We were met by our driver and enjoyed the 1 hour drive to the resort, an excellent introduction to
the local scenery and towns including Soufrierre. the 10 minute bumpy road from Soufrierre to the resort was not bad at all. As we arrived at 4.30 in the afternoon our sanctuary (JA 1 sun sanctuary) was ready for us. it had everything we needed and more. the pool temperature is always 86 degrees so no problem using it day or night.
During the afternoon, the sun takes over (hence the name of the sanctuary), probably because the sun is lower in the sky at this time of year. Our majors domo were Kieran, Davidson and Teddy and took care of all our needs.
We divided our meals between the Jade Club (lunch and dinner but not always open at 7AM for breakfast), Tree House for breakfast and dinner, and the beach restaurant for lunch and the St Lucia buffet dinner one night a week). All excellent with good variety of food. they do like to put lots of oil on the salad greens so we learned to either ask for no oil or choose other items. We loved the Creole bread for breakfast each morning.
We did the bird walk one morning and learned a lot about all aspects of St Lucia from the guide Meno. We thought about the jazzy sunset cruise but decided against it because of the party atmosphere (not really our thing). We did have a coupon from Costco for $100 off a sunset cruise but you had to go in to Soufrierre . The jazzy sunset cruise one night a week is the only one that leaves from the property. I snorkeled one day but there is very little to see so didn't repeat it. We did walk from the Anse Chastenet beach to the Anse Mamin beach which was very pretty but the beach itself was steeper and stonier and the water rougher so I tried to get in but decided against it.
The Anse Chastenet beach was nicer in that respect. We were very pleased with Abo, the beach manager, who took excellent care of us every day. We used the fitness center every morning after breakfast. It is small but has enough equipment for maybe 3 or 4 people at a time but not more. We never had a problem in that respect.
My wife had a Swedish massage and found it to be excellent. We mostly used the steps (rather than the shuttles)
and had no problems but would not recommend the resort for people unable to handle steps. For example I counted over 200 steps between our Sanctuary (on the lowest level) and both the Treehouse restaurant below us and the Jade Club above us. We were invited to a cocktail party at the Jade Club 2 of the 10 nights of our stay and really enjoyed the grilled shrimp skewers with Sangria.
We do a lot of Club Med vacations so were excited to see the Club Med 2 cruise ship come in to the bay in front of the Pitons one evening.
The day we left, Kieran gave us a tour of some unoccupied Star, Moon and Galaxy sanctuaries so we know what alternatives we have for our next trip. We could have happily stayed in any of them.
We will be back, probably in late spring or early summer the next time just for a change. We had excellent weather all 10 days. The only thing missing would be a little breeze in the afternoon to cool down the sanctuary.
The night time temperature was fine so no need at all for air conditioning.
We came to stay at Jade Mountain as part of our anniversary celebrations. We stayed a few days at Sugar Beach and then a day at Jade Mountain. They are very different experiences. If I had to, I would do Sugar Beach again but Jade Mountain was good as a once-off experience. Service was top notch and staff were always looking to help out and guide us. The rooms have a amazing view, with no fourth wall. We got upgraded to a nicer room which was a nice surprise. You get your own pool and everything is very open plan. The birds come in and that was fun for me to see (I love animals). The spa was good. We did not have any issues with the room being too hot or mosquitoes. We went to a complimentary rum mixology class and yoga class and both were fun. The restaurant is very scenic but eating options are limited for vegetarians. The cons are there is no beach. You can use the beach of their sister resort Anse Chalet but note this is a very different type of hotel. Not super luxury and hence a very different feel. The decor and all is a little weathered and old.
I’m in Saint Lucia. I’ve heard great things about the restaurant at Jade Mountain. My concern is that they do not answer the phone- or when they do, it gets “disconnected” over, and over, and over. They will give you a phone number to the restaurant and then the person there will hang up on you. When you call back they pick and hang up. When you call the main line to report this, they hang up, too. Perhaps it just keeps getting “disconnected”.
I have been to many of the best and highest-rated resorts of all sizes on earth, and Jade Mountain is near the top of the heap, just like its natural setting. What is so special about Jade Mountain is not the best food, or best location, or best service, but can be summed up in one word: Unforgettable Experience. We were overwhelmed by the beauty of the property as well as the graciousness of the management and staff. Every detail of the resort is perfection. Could not have had a better stay. Incredible surroundings only topped by outstanding service. Butler service can be quite addicting! Great Butler team. Food choices are diverse and fabulous. The entire experience was magical & we are already planning our return.