4.0
Very Good 2910 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Newly renovated 10,000-square-foot casino offers a selection of slots and table games
  • Resort unfolds onto the loveliest beach in town, with two miles of manicured shoreline
  • Elegant, palm-lined terrace flanks a lagoon-style swimming pool with swim-up splash bar

What To Know

  • Though the resort has four restaurants and two lounges, guests need to venture out for real nightlife
  • Valet parking is $25 per night; self-parking is $20
  • Fitness center and room service are both available 24 hours per day

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Understated elegance and miles of beachfront in San Juan’s Isla Verde neighborhood

The Look

The somewhat boxy façade of this 16-story oceanfront resort may not say luxury, but a peek inside the 398-room enclave reveals a smart home base for travelers seeking a prime location and top-notch amenities. Spacious and well-appointed guestrooms compensate for the somewhat dated exterior and lobby, with modern furnishings and sweeping ocean or city views from just about any vantage. But the resort’s real draw is the beachfront terrace and pool area — among the best in San Juan.

Bed and Bath

The resort’s 398 rooms and suites offer a choice of ocean or laguna views, which give way to panoramas of the city and mountainscape beyond, while Club InterContinental accommodations offer pristine garden-pool views and an extra dash of white glove service. All of the newly renovated rooms are expansive given urban San Juan’s cheek-by-jowl resort offerings, and they feature sleek furnishings and rich appointments. Whatever your room category, you’ll find all the comforts of home here, from flat-screen TVs to in-room coffee and tea service.

Beyond

Of the property’s four on-site restaurants, Alfredo Trattoria is a solid choice for traditional Italian fare — one of the city’s best venues for pasta and tiramisu — while the top-rated Ruth’s Chris Steakhouse gives meat lovers something to chew on after a long day exploring the resort’s diversions. Between meals, don’t miss the signature vitamin- and mineral-infused Caribbean wrap at Akua Spa. Request yours in a private outdoor treatment room overlooking the sea, lest you forget you’re staying on one of the top beaches in San Juan.

In the Area

Though San Juan is in the name, this InterContinental retreat actually sits outside the city limits, in lovely Isla Verde, just a short hop from Luis Muñoz Marin International Airport, making it an ideal destination for weekenders looking to maximize their beach time. This area is home to the most picturesque crescent of shoreline in the area. Still, you’re just minutes from Old San Juan by taxi — affordable and easily hailed at the valet stand. For authentic shopping, head to Fortaleza Street to pick up a hand-fitted Panama hat from Olé boutique, or to Concalma on Calle San Francisco for a handmade tote; then cool off with a cocktail in the courtyard of nearby Hotel El Convento, an exceptionally restored historic convent which has an elegant outdoor dining venue. Whatever your preferred diversions, don’t miss the iconic 16th-century Spanish fortress at Castillo San Felipe del Morro for the perfect Puerto Rico photo-op.

How to Get There

InterContinental San Juan
5961 Isla Verde Avenue
Carolina, 00979 Puerto Rico

Reviews

4.0 Very Good 2910 Reviews
Great Hotel for the weekend in PR
Reviewed 24 hours ago

Although couple of letters are missing from the facade of the building, The paint, signs and few more details, are not what you would expect to see in the Intercontinental brand hotel, It is still great place to relax; it is located right on the beach with beautiful pools and close to the airport. Food is wonderful and the service is outstanding. I highly recommend going there, especially for $100 a night that I have paid

Excellent service at a beautiful hotel
Reviewed 1 day ago

We went to Puerto Rico for a wedding and booked at the Intercontinental San Juan. The hotel was in much better shape than we have thought since it just went through the hurricane Maria. The pools are nice. What stands out the most was the excellent service. The guest relation manager Irene Perez was very professional and attentive. We will definitely come back.

Cruising
Reviewed 1 day ago

We stayed here for one night before our cruise to the Southern Caribbean. I and my daughter stayed here and we enjoyed the ocean view as well as the pool from our room. The ocean was very nice although it rained, we enjoyed our stay. The staff was welcoming and the restaurant and the bar by the ocean were great. Thanks for a wonderful stay.

Family vacation in heaven
Reviewed 5 days ago

We recently visited the intercontinental in isla verde and had a wonderful vacation with our two small children. Since the moment we were welcomed into the hotel to the flawless check in and wonderful room, (211) the vacation was perfect thanks to the hotel great and well trained staff. We had all our meals on property as we just wanted to relax and unwind with the kids. The menu and prices did not dissapoint.
The pool is excellent and the kid’s zone was perfect for the kids to watch a movie with AC in confy bean bags, while the adults catches up with some reading.
If you are hesitant to visit Puerto Rico or isla verde, don’t. The intercontinental will not dissapoint you. Bravo!

Service Award goes to.....
Reviewed 5 days ago

Service from the staff was amazing!! I have to shout out the pool/beach guy JOSE for such AMAZING AMAZING AMAZING SERVICE!!
He makes you feel at home, always on top of things covering both the pool and beach area.
GRACIAS JOSE!!