4.0
Very Good 10219 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
man restaurant posing dining table

Overview

Location

When you stay at Sirenis Punta Cana Resort Casino & Aquagames – All Inclusive in La Altagracia, you’ll be on the beach and within the vicinity of Macao Beach. This all-inclusive resort is within the region of Hard Rock Golf Club at Cana Bay and Punta Blanca Golf Course.

Rooms

Make yourself at home in one of the 805 air-conditioned rooms featuring minibars. Rooms have private balconies. Wired and wireless Internet access is available (surcharge). Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools and 3 spa tubs are a perfect way to relax and recharge. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 5 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

How to Get There

Sirenis Punta Cana Resort Casino & Aquagames – All Inclusive
Playa De Uvero Alto
Punta Cana, 23000 Dominican Republic

Reviews

4.0 Very Good 10219 Reviews
Wonderful resort but housekeeping was confusing
Reviewed 7 hours ago

This past week May 9 – May 15 I stayed at the Grand Sireins Tropical Suites the resort is a beautifully maintained property but there are a couple of oddities to be aware of in advance.

First the food, anyone with any dietary restrictions should be cautious and plan out meals. The buffets at the resort were clean and well stocked with very friendly wait and kitchen staff and while there was always a wide variety of choices for all sorts of dietary restrictions the food labelling was sometimes unclear. All items have a tag that has the item name in English, Spanish, and French which is excellent but if you don’t know what an item is its difficult to know if it will fit with your diet. The resorts accessibility for dietary restrictions really shone in the a la carte restaurants where all menus are translated in English, French, Spanish, and Russian that also have little icons indicating vegan, gluten and, nut menus items. I would recommend the resort use these same icons in the buffet items or that those with dietary restrictions use the restaurants more than the Buffett.

Next, the cleaning, the resort, on the whole, was very well kept with gorgeous landscaping and very clean facilities but room cleaning was somewhat unpredictable. Some days our room was cleaned before noon and other days it wasn’t cleaned until after 4 PM. Some days we had three bath towels, two hand towels, two face cloths, and a foot matt and other days we had two towels and face cloth. It was quite difficult to figure out what to do to ensure we had the right number of towels while the rooms were very clean the towel situation was somewhat confusing.

Last the entertainment, the resort has the entertainment team operating under the name Animacion Superteam which really wasn’t very super at all. They had a well-planned out schedule of activities day by day to keep people busy but often didn’t take proper precautions to mitigate risk in their games that often seemed reckless in the pool. While the staff were all very pleasant, I want to especially thank Miguel and Michael Jackson and a number of the female dancers who went out of their way to say hello to me throughout the trip and make the experience memorable. The shows; however, were very unmemorable, while there were a number of dancers in the company who were clearly extremely talented their talents were not showcased in my opinion a manner doing them any justice. The shows were lacklustre with the use of tacky pyrotechnics and songs that often-had applause in the track which was very confusing. If I could provide a recommendation it would be to do more of what they know, the Latin show was by far the best show that I saw with singers singing in their natural language and dance that most of the dancers grew up doing. Going to a tropical destination is as much about experiencing a small piece of the culture as it is relaxing in the sun and the best way to do that is through showcasing natural Latin talent. I lastly, would advise against having the entertainment manager coming out at the end of every show to awkwardly introduce every member of the company by name, this felt very unnatural and “showboaty” for the audience and the dancers looked clearly uncomfortable. Also calling out guests as they are getting up to go to the bathroom or leave the theatre by the manager is in my opinion completely unacceptable and shows the manager knows very little about live performances.

In conclusion, the Grand Sirens is an absolutely stunning resort that I would wholeheartedly recommend to anyone looking for a tropical vacation. If resort management makes a number of small changes, I really feel that this could be a five-star resort but without pushing themselves to excellence they will remain as a very nice four-star destination.

Wonderful resort!!
Reviewed 9 hours ago

The Grand Sirenis in Punta Cana is just that, GRAND. My husband and I just returned from a great week and wanted others to know more about this great resort. Our room, a suite in building 42 across from the pool and close to the beach, was beautifully decorated, with a stocked mini bar with a variety of sodas, water and beer. The cleaning staff were amazing, not only did they keep the room clean but would create towel animals and flower decorations. Upon our arrival there was a fruit plate and champagne waiting for us!

The beach and pool are great. Lots of chairs and palapas. Beach bbq and beach buffet. Animation team was always doing something with the guests.

The resort has done many updates to the entire resort since our last visit. The lobby area and beach buffet for lunch has been totally remodeled and is so NICE! They have built other spaces: a plaza for a new music venue, a sports bar for fans and a coffee shop with yummy desserts and special coffees. These areas only add to the nightly shows and other entertainment options.

The Ala Carte restaurants were great and did not require reservations, only the Brazilian and Japanese. The buffet was also remodeled and was like going to a nice restaurant. Ana and Juana and their big smiles got our day off to a great start each day at breakfast. During the day Marina and Jose and guest services were there to help in any way to ensure we had a great vacation.

I highly recommend the Grand Sirenis in Punta Cana for a wonderful vacation. For families it also has a water park available to guests!

Best holiday ever
Reviewed 18 hours ago

Stayed at the resort for 2 weeks for my neices wedding which was held on the beach.stunning to say the least. The rooms were spacious and spotless,beds were huge and super comfy. Staff were excellent especially sonia romirez at the pool bar. The variety of food was excellent though i didn't like the Italian or Mediterranean restaurants. But u always had the buffet to fall back on. Gardens were fab all in all i would highly recommend this jotl for families or couples and cant wait to go back

Best family trip ever!!!
Reviewed 1 day ago

Absolutely loved everything about this resort! My kids had an amazing time. They had endless stuff to do for everyone and we all had a great time. Anna at concierge was amazing and helped us with anything we needed. Food and entertainment was amazing. The Japanese restaurant was so good, my kids loved the entertainment from the chef. We would definitely recommend this resort to anyone. This resort is a five star

7th Visit this November
Reviewed 2 days ago

This will be our 7th visit to this fantastic hotel, we can not fault it all, staff great have made many friends, food excellent and the rooms have been updated. Will be a group of 8 family members. some have who have been before.