Sirenis Punta Cana Resort Casino & Aquagames – All Inclusive
- Kids Club
- Parking On Site
When you stay at Sirenis Punta Cana Resort Casino & Aquagames – All Inclusive in La Altagracia, you’ll be on the beach and within the vicinity of Macao Beach. This all-inclusive resort is within the region of Hard Rock Golf Club at Cana Bay and Punta Blanca Golf Course.
Make yourself at home in one of the 805 air-conditioned rooms featuring minibars. Rooms have private balconies. Wired and wireless Internet access is available (surcharge). Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools and 3 spa tubs are a perfect way to relax and recharge. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Food & Drink
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort’s 5 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.
How to Get There
Stayed here with my son and his family - after a transfer of under one hour first impressions good as we drove up a long but very well kept drive entrance foyer is a spacious cool area where we were greeted with a nice cold drink
and Issued with key and towel cards- beach is only a few steps from the pool - evening entertainment was good and the circus show not to be missed - toilets were very clean even round pool area - one thing that could have been better was having someone on reception who could speak English - at times we struggled to get ourselves understood - don't book a trip with people hawking them in the hotel grounds - book with the hotel even if a bit dearer - we booked a snorkelling boat trip with hawkers that nearly ended in disaster - it was too rough to snorkel in deep water and on the way back hit a storm
(I'm used to sailing but thought we wouldn't make it!) - the sun is extremely strong so take twice as much suncream as you think you will need it's very expensive out there ( €28 for one can) ladies take proper lip uv protection or suffer blistered lips There were free safes in our rooms and the fridge was restocked everyday
you aren't overlooked on your balcony - get a room overlooking the quieter garden areas where you can watch the birdlife - the departure area is one of the best I've been in as comfortable seating outside in a covered area so cool to sit in - all in all we had a lovely holiday that not only catered for us adults but the kiddies too.
Amazing! We loved our time at the Grand Sirenis Tropical Punta Cana and Aquagames Resort. We arrived shortly after midnight as our flight was a few hours delayed. We had requested a ground level floor near the pool due to mobility issues with one of our family members. Since our late arrival I assumed that we may have room issues as past experience at other resorts tells me that they give rooms. Indeed this was the case as we were given a room that did not meet our requests. The front desk staff tried to make adjustments and tried to work with me. We were given a room on the third floor of the farthest complex (33) from the pool, but one that was a family suite (two beds and a pullout). Unfortunately we had to stay there for the night (the room was excellent except the location), but at noon the next day we were able to switch to a room (3708) that was more suited to our needs. We were on the ground floor overlooking the main pathway and we were in good proximity to the pool and lobby. It was a good balance and worked out well. At first the very well cared for and beautiful grounds were overwhelming due to the size of the resort. After a day or so we got the lay of the land, found our groove and favourite spots. The staff work very hard to please and they keep the grounds very clean. The pools are amazing. There are quiet spots and busy spots - you can choose what you want. There are always chairs to be found (you don’t have to wake up early and save them - same as the beach). The main pool area is deep and well suited for swimmers and water tubes, the family/bar pool has a gradual walk in and has many entry points. It is close to the washrooms, restaurant, beach and bars. The beach is also beautiful, although some days there was a significant amount of seaweed that would wash up. They did work hard to try to stay on top of it, however they were raking it as opposed to at some other beaches I have been to they use a tractor. Anyways, the water is beautiful and the waves were manageable for all ages. The beach was exclusive to Grand Sirenis and there were no solicitors on the property. Once you walked out of the property jurisdiction there is a market that you can visit and locals will approach to sell items or ask to do braids. The entertainment and activities staff were a lot of fun and friendly. There were always activities you could join by the pool or on the beach. You could also play volleyball or soccer on the beach daily. There was also water activities that you can pay for on site (kayak, windsurf...). The nightly entertainment at the main theatre was a lot of fun. The staff are very talented. The water park is on site and is a lot of fun for the whole family. It is about a 10 minute walk. You can get your towels at the park if you have your cards. Simple snacks and lunch are available through a buffet style. Beer, water and soft drinks are available as well. The park has lots of chairs available and lots of shade. It is opened from 10:00 am to 5:00 pm. There is a store on site for gifts, souvenirs and swim needs. The slides were a lot of fun. One was closed but the other 6 were open. The toilet bowl slide (green and yellow) was fun for the light weights, however, the standards are not the same as back home and the drop into the bowl had a jolting effect which either you banged your head, scrape your elbow or knock the wind out of you....once you are prepared it is manageable and fun. All the other slides, the kids water playground, the pool and the cabana were excellent. We loved our time at the park. We visited the park twice in our week long stay and we arrived at opening and left at closing. We stopped for ice cream and coffee on the way back to the resort. It must be visited as it is very tasty! It is beside the sports bar! The kids club is well managed and lots of fun. Sugar does a great job with the kids. Only downside is it’s location. It is located out front of the resort across from the gym and beside the pharmacy. It is a little out of the way. I think it would be helpful if it was closer to the beach and pool, however, it is handy to the water park. There are a lot of restaurants to choose from for a la carte. You need to reserve the Brazilian and the Japanese restaurants. The other ones it is on a first come basis....doors open at 6:30. The buffet is large and has a lot of options, however, I found it was pretty much the same every day which is good for some but not others. I had read that they catered to the kids and had their own little section, however, I didn’t really see that. The buffet always has fries and pizza!! The buffet servers/managers, I think are still figuring things out since the the reopening. They were slow to remove plates, and to get drinks. All were friendly and helpful. Our room was clean and we were well taken care from our maid. The kids enjoyed having their own bed to sleep in. One slept on the large day bed and the other on the pullout couch. The rooms aren’t big by any means but serve the purpose of sleeping, showering and dressing. Drawers or shelves would have been nice to keep us organized but we managed. In all this resort has more than enough to keep everyone happy! The concierge were also very friendly and helpful! Sugar, Roberto, Sexy Pechudo, Juan Carlos and so many more were excellent and helped make our trip enjoyable! I recommend this resort for family’s that want to have some fun in paradise!!
This resort is a perfect place for a family vacation. We had children between the age of 14 and 10 months and there were activities suitable for each age group. The pools were clean. It was unusual to find almost 8 foot deep areas in the pool. Food was excellent and the buffet had a wide choice of food. Although the water park was a bit of a hike it also had areas for all ages. The only downer was the rush from the staff at the Brazilian restaurant at our 9pm seating. We had our food service rushed and although all the rest of meats were offered a number of times, we were only offered the beef once. The quality was very good though. We would go back again
We just came back from our trip to the Grand Sirenis Punta Cana Resort in one of the renovated rooms that fit 2 adults and 3 teenage kids (the name of the room type keeps changing, but I was under the impression it was called the tropical suite). We had a great time for the week; all of us were able to enjoy the resort and all its amenities. I’m sure everyone else will find something to enjoy since it has so much to offer.
Plus side: Always room on the beach, very good service all around, the renovated rooms are some of the better rooms I’ve seen down South, breakfast buffet was amazing (good bacon every day, although sometimes undercooked) and lots of choice, some of the restaurants were really good (Italian and Brazilian) and the buffet for supper was hard to beat on most nights. I also really enjoyed the coffee shop. Surprisingly, I ate some of the best donuts ever while there, and the churros were really good, and I’m not even a pastry guy!
Things to improve: The à la carte restaurant system needs to be revised asap! If you are lucky enough to get space at the two “reservable” restaurants (Japanese and Brazilian), great, then, for the others, good luck! (Thankfully the buffet is really good here) Once I had to go right before opening to get a spot for a 7PM seating. I met the manager and was lucky enough for him to make space for us (too bad I don’t have his name, he was the manager at the Route 66, he was great!) The other time I had to work something out with our concierge to get a slot at the Italian, which we really enjoyed. Thanks a million to Jean Gardi for that! The drinks were generally ok, but having Clamato would be nice for the Canadian tourists that enjoy a good Caesar (or in beer), tomato juice is not a proper substitute … I have a pet peeve about the towel system, why stress your clients with 20$ for a lost towel? All you are encouraging is people stealing other people’s towels and the cycle goes on and on.
Shout out to others: Andres at the pool kept us well “hydrated” all week long! Same thing for Junior Enrique at the beach, thanks so much, you made sure we had our water before all that volleyball! Although the water tasted like beer… Even better! Thanks Daniel at the buffet for the great service and Lulu on the animation team, so cute with the kids and always smiling! And the manager at the Route 66 on the 10th of March, hopefully Sirenis can figure out who you are, you made our day!
Conclusion: I’d go back if that was something I did. I like to try different things, but this place is worth a look. Very well rounded, something for everyone. Some pluses, some things to improve, but all in all, we all truly enjoyed it! I would have stayed longer if that would have been possible!!
Lovely hotel..room view overlooking beautiful grounds and sounds of waves crashing in the sea. Total peace and just what we needed. Staff are lovely..big thanks to round the pool Andreas...kept waiting on us...buffet brekky excellent especially with Johanna. Such big smiles from both of them friendly and nothing is too much trouble. The Bbq was absolutely lovely ate most days late afternoon to full to eat at the restaurants. Sandros the TUI rep was a great guy full of knowledge and great sense of fun. Marvellous hotel and staff do all say Ola. Would of loved 2 weeks..will come back.💕