What We Love
- Daily breakfast is included
- Short walk to shopping on Calle Florida and Galerías Pacífico
- Unusually modern aesthetic for Buenos Aires
- Stellar open-air sky bar and lounge
- Some of the Standard Rooms have private balconies
What To Know
- Most rooms are small
- Two-floor parking garage will be open in September
- Free WiFi throughout property
- Sky Bar is open only September through April
- Eighth-floor swimming pool is scheduled to open in September
- On-site gymnasium will open in September, but guests will have access to an off-site gym at no additional charge
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hotel Pulitzer, you’ll be centrally located in Buenos Aires, steps from Naval Center and minutes from Borges Cultural Center. This 4-star hotel is close to Teatro Colon and Obelisco.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as a health club and an outdoor pool. Additional amenities include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buenos Aires? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
How to Get There
One of the most disappointing hotel experiences I have ever had. I had booked a suite on the 12th floor of the Pulitzer as a treat to celebrate my husband and I’s first wedding anniversary and to mark the end of an amazing two week holiday in Argentina.
Smaller issues first: No proper welcome, nor explanation of any hotel facilities. No showing to our room nor offer of help with luggage. No turn down service on either night we were there (we had showers on arrival and had wanted clean towels for the next morning, but had to pick them back up off the floor). No adaptors left to lend out to guests on arrival - we were given the address of a shop where we could buy one. No plugs for the bath tub. Two showers in bathroom, but only one worked (on first day only).
Bigger issues: Firstly, no water in our room (at all) on the second day. When we reported it, the staff said there was an issue with the pumps and that there was nothing they could do. No apology. No offer of another room to shower in (when we asked, they claimed the whole hotel was without water, but I struggle to believe this as there would have been uproar at reception and breakfast service was uninterrupted). Not even an offer of a bottle of water for us to brush our teeth with. We asked for an estimate of when it might be fixed, and we were given a simple shrug. We had to head out unwashed for our final day in Buenos Aires. Secondly, the noise from the roof-top bar (one floor above on the 13th) made it impossible to sleep until it closed at 2am. It was loud, sounding as if chairs were being dragged across our ceiling. I called the front desk to ask for ear plugs - no surprise - they didn’t provide them.
I can forgive the smaller issues, but a good night’s sleep and facilities to wash are two basic expectations for a hotel. This hotel provided neither, and making it even worse, staff didn’t care. I will be asking for a refund and would recommend other travellers avoid this establishment.
Conveniently located in the heart of Buenos Aires this hotel is just around the corner from Puerto Madero, but then if you're up for a small city-hike you can also reach San Telmo and La Boca on foot in about 30 minutes. The rooms are elegant, clean and spacious, the breakfast very good. Very friendly staff, always ready to help. And then there is the rooftop sky-bar, which is a must! The atmosphere when having a drink with the view on the city is really special.
Although it started well with the room ready for us when we arrived after a long flight, it just became disappointing when we requested hot water for a tea in our room and we were told that room service was going to charge us USD$2 for room service. I would have happily given a dollar or 2 as a tip to the guy who brought the water but being forced to pay is outrageous. Especially since kettle is a standard room item nowadays in hotels around the world (and as a matter of facts in other Pulitzer too).
In addition to that, we woke up the next morning with no hot water and no wifi. We were told the hot water issue was “fixed” but we didn’t feel like it was actually “fixed”. We stayed without Internet up until our departure.
Despite telling the receptionists both in the evening and in the morning, there was very traction from the staff (if any) who seemed not to care at all. Only Valentine, a friendly receptionist, was clearly doing his best to make it up for it.
Bed was comfortable which is why I rated this place as average and did not give a worst rating.
I would probably not stay there again unless I really have to.