Hotel Madero Buenos Aires
What We Love
- The curated collection of art throughout, with many local artists represented
- A Spa & Health Club with sauna, heated pool, solarium and massage rooms
- Fusion of classic European and South American flavors in the Red Resto & Lounge
- Panoramic views of the river and city from the rooftop bar
What To Know
- The rooftop bar is only open in summer
- With its location close to the airport in the modern part of the city, business travelers are a large part of clientele
- Rates include wifi and buffet breakfast
- Free WiFi
- Parking On Site
- Room Service
Conceived by Argentine design studio Abulafia Figoni Prado, the interiors of this 197-room hotel are designed to soothe, with neutral tones, plush retro-inspired furnishings and welcoming touches like orchids and original artworks. If the rooftop bar is closed, the White Bar is the spot to sip cocktails while loungey music plays – there’s even a terrace with tropical plantings and a reflecting pool. The spa offers the usual menu of massages, with a handful of more left-field treatments like Shiatsu and Esalen massage techniques.
In the Area
Set on the old harbor, Puerto Madero is one of the city’s newest neighborhoods, and as such seems to be constantly evolving. Be sure to photograph the Puente de la Mujer, designed by Spanish starchitect Santiago Calatrava, a rotating footbridge whose needle-like spire looks particularly striking at dusk. Stroll the revitalized Puerto Madero Docks, where you can sample the famous Argentinean beef at restaurants like Cabana Las Lilas, before changing pace completely at the Costanera Sur Ecological Reserve, a 865-acre nature park that features a huge variety of plants and great bird watching.
How to Get There
Excellent customer service at his highest level. Very warm welcome at the reception desk and very professional & quick service were provided. The rooms are just fantastic, very comfortable and clean furniture. The rooms are very big in comparison to other Hotels. The view to the City with the balcony is just perfect to enjoy the view and Buenos Aires. If it was a iron for pressing, room service or laundry, they were very quick in the room to assist you with necessary service. The design and the colors of the room is very comfortable and it makes a very nice feeling. Even if the Hotel was full, you can't hear any noise from the neighbor rooms. So it's very ideal to relax. The staff of this Hotel is just working like in a family owned hotel with a lot of charming friendly manner. While they doing this, they are very professional. So the Guest Service is absolutely well trained and very professional. Due to a frequent business traveller, I can say that this Hotel is one of the best Hotels I've ever been.
This hotel was disappointing as it failed to deliver on many levels. The plastic on the bottom of the bath was split and you had to be careful not to cut your foot. The telephone didn't work and we had to go downstairs to reception to order room service! The food they sent up was not good - the chicken was cold and tough and the salad wasn't fresh. The door in the bathroom was so stiff, my husband had to open it from the other side with his shoulder. There was also an outdated clock connected to the headboard in the room and the alarm was set for 2 am and woke us up. The employees who man the foyer and the outside of the hotel do need some training. We were waiting for a car and they said they would let us know when it came but then promptly disappeared. All they could offer one day was a broken umbrella. Breakfast certainly could be improved, so all it all it was not a good experience.
Stayed here with my friend for 4 nights as part of our first stop in Argentina. Great hotel, lovely and friendly staff, especially Sebastian the Concierge. Plenty of choice at breakfast too. Would definitely recommend.
We stayed at this hotel as part of a land & cruise trip.
Quite central to buses and shops.
Breakfast service could be better.
Very comfortable bedrooms and helpful staff.
Other friends have stayed here during Feb and also like this Hotel.
A bit pricey.
Would recommend this as a place to stay to visit the city.
I want to love this hotel, but their customer service is awful. It started with my mistake: I made a reservation for the wrong date on a third party site and it was non-refundable. I realized my mistake about 5 minutes later, booked the correct date and appealed to the hotel for at least a partial refund, which they refused. When I arrived at the hotel for my stay, we had 3 guests and thought we had 2 rooms booked. We had 3 rooms, and they told us they couldn't change it because we had booked through another site. I told them that they should be able to do something as we were still going to stay there and only wanted to cancel one room. They refused, but gave us tickets for free drinks at the bar. (whoopee, but thanks.) When we ordered our drinks and gave them the tickets to pay, they told us those tickets would not cover our drinks. The bartender must have seen the looks on our faces, and decided to take them anyways. The next day, I had my watch ripped off my wrist in broad daylight, walking back to the hotel. One staff person just shrugged and said "it happens". Last but not least: we arrived by taxi to the airport, without one of our party's bags - the hotel had forgotten to tag it and therefore did not load it. She had to pay $250 to change to a later flight since she had to wait for the hotel to bring the bag. maybe it was just all bad timing...but I certainly didn't feel like we got any grace from hotel madero. It's a nice hotel, but there are a lot of nice hotels in Buenos Aires where I'd rather take my business if they can be gracious enough to give me a break on something, anything.