4.0
Very Good 85 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Restaurant
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Overview

Location

With a stay at Hotel Arenales in Buenos Aires (Barrio Norte), you’ll be minutes from Alto Palermo Shopping Center and close to Teatro Colon. This hotel is close to Obelisco and Plaza de Mayo.

Rooms

Make yourself at home in one of the 35 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request).

How to Get There

Hotel Arenales
Arenales 2984
Buenos Aires, 1425 Argentina

Reviews

4.0 Very Good 85 Reviews
It is OK, STAFF needs training!
Reviewed 6 months ago

I would not called it a hotel, because it has almost no hotel service. It is a small building with some suites and rooms. Location is great. The larger suites are very comfortable and the rooms are similar to hotel ones. Breakfast is very simple, don’t expect much. My problem with this hotel was the staff. They never smile, they never say "welcome" or "please". I know that Argentinians are cranky and not as friendlier as the Brazilians, but it is a “hotel”, please give some training to your staff, at least teach them how to smile.

A Gem of a Hotel
Reviewed 6 months ago

As a couple we seek out boutique style accommodation rather than well-known chain hotels. Hotel Arenales is a gem among boutique hotels, for a number of reasons.

Our original plan was to stay for a week. We had a superior room, meaning a lovely, large and comfortable bed on one side, with a spacious living area or lounge opposite the bed. Here there was a full-size sofa plus armchair, side table, two coffee tables and a large desk-space with chair. The mini fridge was complemented by a Nespresso coffee machine for our use. The bathroom was large and the walk-in shower was much appreciated.

On our first night, and I do mean, in the middle of the night, gastric illness struck. The concierge couldn’t have been more helpful. We both fell ill and over the next few days we were too ill to leave the room. The staff were most tactful and discreet. In all, if one has to feel too ill to go out then it helps to be in a comfortable space. Most of all, the concierge went to lengths to allow us to extend our stay with minimal fuss. We did have to change room but only for our last couple of nights.

The hotel has a concierge on duty 24/7. All were friendly and helpful, but not overly-so. The location is handy to the metro, buses, Alto Palermo shopping mall and the finer streets of Recoleta. There were plenty of great places to eat within a short walking distance.

Our room rate included continental breakfast daily in the cafe attached to the hotel. The wait staff in the cafe had us a little intimidated at first but we realized that it takes a little time for relations to warm up a bit.

The single most frustrating aspect of the hotel stay is the weak/inconsistent WiFi, as mentioned by other reviewers. The best connectivity is in the cafe, or on the lower floors.

We would stay in this hotel in future. We definitely recommend it to others.

Great choice
Reviewed 10 months ago

Excellent hotel for the price we paid. Stayed there 3 nights on NYE. Breakfast (good enough) and wifi included. Everything in the hotel looks brand new! We also got an upgrade to a larger room. Close to Aguero subte station.

Very nice hotel in Baires
Reviewed 1 year ago

This is a nice, cozy and convenient hotel in Palermo, Buenos Aires. Just 400 mts from Alto Palermo Shopping, meters from Aguero metro station. Lots of great cafes and restaurants around, walking distance to many amenities, good service, clean and friendly.

Highly recommend it!

Very pleasant stay
Reviewed 2 years ago

We had a good experience,everyone very helpful,front desk,housekeeping, always looking to make us confortable. Nice breakfast included ,local sweet rolls,ham and cheese,several choices of bread,yogourt,grapefruit and orange juices.Healthy choices on the restaurant. Also they arrange our trip back to the airport. Recommended.