4.5
Very Good 838 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The convenient yet cosseted city-center location, just minutes from shops and sights
  • A trio of restaurants, headlined by Chef Laurent Eperon’s Michelin-starred Pavillon
  • Rooms, covering 270- to 1184-square feet, are spacious by European standards
  • The hotel’s proprietary brand of Swiss chocolate turns up as a turn-down treat

What To Know

  • Two in-house florists decorate the hotel with 1,000-plus flowers every day
  • Honey is produced onsite in a hive that looks like a wee version of the hotel
  • The long, glittery guest list includes royals, industrialists, artists, and musicians
  • Sadly there’s no swimming pool or spa, and the rooftop fitness center is small

Amenities

  •  Bar
  •  Concierge
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Overview

Storied landmark overlooking Lake Zurich, with a Michelin-starred restaurant and unbeatable location on Bahnhofstrasse

The Lowdown

Opened in 1844, this family-owned landmark in the heart of Zurich is both elite enough and discreet enough to make flashier grande dames seem positively plebeian. It’s been said that while money talks, wealth whispers—and that credo is clearly evident here, from the tranquil gardens that create a buffer around the hotel to the broad corridors (originally designed to accommodate ball gowns) right into the posh guest rooms. Decorated by Frédéric d’Haufayt to evoke private apartments, all 119 balance timeless appeal with modern comforts (picture interactive TVs, free Wi-Fi, iPod docks, no-fee minibars, and marble bathrooms with in-floor heating). The hushed ambience continues in their Michelin-starred restaurant Pavillon, which serves classic-meets-contemporary French cuisine in a glassy space redesigned by Parisian wunderkind Pierre-Yves Rochon. Alternatively, the Mediterranean-inspired Rive Gauche and its adjacent bar lighten things up with its trendier menu and mood. There’s no pool or spa, but its own a fleet of luxury cars—and comprehensive concierge services—ensure you never miss a beat.

In the Area

Set in a manicured park that offers views over swan-dotted Lake Zurich to the Alps beyond, this hotel cultivates a faraway feel. Take a few steps off property, however, and you’ll find yourself at the south end of Bahnhofstrasse, one of the world’s most exclusive shopping strands. Zurich’s fabled financial district, the Paradeplatz, can be reached quickly on foot, too, as can top sights including the Fraumunster Church, notable for its glorious stained-glass windows that Marc Chagall designed while ensconced (of course) at the Baur au Lac. Culture hounds can lounge in the hotel lobby where Richard Wagner premiered part of Die Walküre accompanied by Franz Liszt, then take the 10-minute walk to Zurich’s opulent opera house.

How to Get There

Baur au Lac
Talstrasse 1
Zurich, 8001 Switzerland

Reviews

4.5 Very Good 838 Reviews
Wow this place is beautiful
Reviewed 3 days ago

Beautiful place. We stayed in a suite, which was like a studio apartment in size. We had excellent service while staying here. I would definitely recommend if going to Zurich . Centrally located and easy to walk to several places to shop and eat

A Contemporary Classic
Reviewed 7 days ago

The place to stay in Zurich. Weather business or pleasure it is unbeatable. Don’t skip breakfast’s buffet. Very cosy atmosphere. Although the classic place to stay, it keeps updating constantly so as to be a contemporary hotel.

Horrible service on breakfasts
Reviewed 1 week ago

Our family stayed at Baur Au Lac for 1 night in December. Considering the room prices we expected the high quality standards and services of a 5 star hotel.
All the booked rooms were nice, but what we got disappointed about - is breakfast serving. There were many students among the personnel, who do not meet the requirements of a waiter in a 5* hotel restaurant. They couldn't remember the order, they don't know menu details. We had to wait our breakfast (a coffee, toast and cereals) for 40 minutes, and we got it only after an argument with restaurants management.
The rooms prices are not cheap, but the service is horrible, that a shame.

Such as at Home !
Reviewed 2 weeks ago

On Nov.30, Staying at “Baur au Lac” 5 star hotel since 1844 in Zurich, Switzerland with the Michelin star restaurant, “Pavillon” - French food and Rive Gauche - modern cuisine and the sophisticated Bar. I enjoyed the special dinner by Nobu Matsuhisa, the very famous Japanese chef. Wonderful Japanese dinner with good wine & nice jazz music and good service by customer-facing employees. They welcomed the guests by “ Irasshaimase〜” in Japanese meeting “ Welcome! “. All staffs are very friendly with good hospitality. They have a reputation for being polite to customers. I felt they love this hotel. After dinner, I enjoyed Martini, my favorite cocktail at the bar to enjoy looking at the people walking on the Bahnhof street. The hotel has a lot of beautiful flowers decorated by the exclusive florists. After good sleeping, I had the perfect breakfast at the restaurant “Pavillon”. I felt very comfortable such as at home during staying at Baur au Lac. Very exceptional hotel in the beautiful garden on Zürichsee lake.

Disappointing service at Baur au Lac Lounge
Reviewed 2 weeks ago

A colleague and me visited the Baur au Lac Lounge to have a business meeting. After waiting 45 minutes without being served, we were served reluctantly even after walking to a waiter and asking him for service. He literally told us that "actually we are full" as an answer to our request, EVEN AFTER SITTING THERE FOR 45 MINUTES!!!
After we finished our first round of drinks, we waited again for more than one hour until a waiter approached us to ask us for another wish.
We really felt not welcomed in a the noisy atmosphere lacking the necessary level of privacy.

We will definitely not visit Baur au Lac again in near future.