100%
Members Recommend
5.0
Excellent 839 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The cozy bar with rows of antlers (some from deer killed by the owner) overhead
  • Matterhorn views
  • Tapas made with local game served on the outdoor terrace
  • Free pickup service to/from Zermatt train station or the village

What To Know

  • You can snowboard and ski year-round in Zermatt, but the main season runs from November through April
  • Cervo closes for the off season — mid-October to mid-December, and May to late June
  • Average summer temperatures range from the upper 60s to mid-70s
  • Zermatt is car-free

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Mounted-antler lodge meets minimalist Swiss design at this boutique hotel in the shadow of the Matterhorn

The Look

The Cervo may have a swish Swiss address, but there’s nothing neutral about this boutique hotel’s atmosphere and hospitality. The Matterhorn looms dramatically in the background, and a private pine forest spreads out from the front door of this mountainside retreat, where mounted-antler lodge meets minimalist Swiss chic. Owner-hosts Seraina Müller and Daniel Lauber have capitalized on the resort’s alpine setting by highlighting natural elements including stone and pine, and using a warm palette in the property’s graceful and understatedly elegant modern design.

Bed and Bath

The 33 clean-lined rooms, with their cozy chalet elegance, are uncluttered and simply decorated in lulling earth tones. The aesthetic draws on the resort’s peaceful alpine address and such natural elements as blond wood. Smartly designed bathrooms have slotted wood sliding doors and white tiling against charcoal floors. Graphic print wallpaper features in the Superior Double Rooms, along with platform beds with a dual desk space. Opt for the Signature Spa Suite and you can soak up the Matterhorn views as you soak in a private whirlpool bath on the terrace.

Beyond

The restaurant, housed in what was once the main chalet’s living room, specializes in regional favorites with an emphasis on game. Dishes like breast of quail, seasoned with Madras curry and wild honey, are served at walnut tables, surrounded by chairs with cushions upholstered in a cheerful red-and-white checkered pattern. The polished bar is overhung with a row of antlers, some of which come from deer the owner hunted and collected himself. Head to the pinewood terrace for magnificent views of the ever majestic Matterhorn — “Horu” to the locals. Monogrammed wool throws are on hand to keep things cozy if the weather gets chilly.

In the Area

Ascend the Rothorn for the best view of the Matterhorn and more than 30 other “four-thousanders” (peaks higher than 4,000 meters). Getting there — via funicular, then an eight-seat cable railway, and finally an oversize cable car — is half the fun. Shopping in Zermatt can be quite entertaining, with stores running the gamut from high-end sporting goods and fashion to eccentric art and quirky furnishings. Of all the area’s Alpine regions, Zermatt has the longest ski season. Strap on a pair of skis and head right to the lift. With a total of 29 peaks stretching to more than 13,000 feet, there are plenty of fresh flakes. After the slopes, experience the local favorite après treatment at Prato Borni for fondue and raclette cheese melted over baby potatoes, served with cornichons and pearl onions.

How to Get There

CERVO Mountain Boutique Resort
Riedweg 156
Zermatt, 3920 Switzerland

Reviews

5.0 Excellent 839 Reviews
My best hotel experience so far
Reviewed 3 weeks ago

Extremely friendly, considerate and helpful staff (for instance we received an excellent "secret" hiking tip, there were extra treats for guests etc.) - we have never felt more welcome anywhere. Beautifully decorated room with great views to Zermatt and to Matterhorn. Nice spa area with sauna and whirpool. The breakfast with big menu to choose from (all included, no limitations) was the best! Great evening restaurants too. All in all a wonderful hotel experience which I could recommend to everyone!

A super place to stay, housing a fantastic restaurant where staff go the extra mile!
Reviewed 2 months ago

We recently stayed in one of the upper rooms within the lodges for three nights. The layout was great and very well thought out and the views up to the Matterhorn were fantastic. The only thing we would suggest for improvement would be the timings of the room cleaning. It was after 3 pm one day when our room was cleaned.

However, the staff in the restaurant made our stay a very special one. Nothing was too much trouble. The sommelier was so helpful when guiding us through the hotel's choice of Swiss Pinot Noir wines and Alena who served us each evening was absolutely delightful - so happy, so friendy but so professional too.

We would not hesitate to recommend the hotel but would say that the staff make it extra special.

Truly amazing
Reviewed 2 months ago

This place is perfection down to every detail, combined with a genuine and down-to-earth personal touch. We stayed in a beautiful and spacious chalet with an amazing view to the Matterhorn, the jacuzzi with the same amazing view. Breakfast is SO tasty and the two restaurants in the hotel is worth a visit by themselves. Location I would guess is the best in all Zermatt, right on the slopes. But all this aside, what makes Cervo truly a special place is the staff, they are so friendly and make you feel so welcome in a warm and natural way. Make sure you meet Karolis in the bar by the fireplace, we had so much fun there with him, he made after ski and evenings special for us.

Outstanding
Reviewed 2 months ago

We truly enjoyed the warm hospitality, the location, the outstanding breakfast, dinner quality and service, private jacuzzi, ...
We definitely plan to come back!
Ein wunderbarer Aufenthalt von Anfang bis Ende - vielen Dank und bis nächstes Jahr!

Cervo 2019 unplugged!!
Reviewed 2 months ago

The best hotel in the world, the best view in the world, the best staff in the world, the best burger in the world(!) - need i go on?
Service from inquiry to checking out 10 out of 10.

Please keep this place a secret!