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5.0
Excellent 784 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The cozy bar with rows of antlers (some from deer killed by the owner) overhead
  • Matterhorn views
  • Tapas made with local game served on the outdoor terrace
  • Free pickup service to/from Zermatt train station or the village

What To Know

  • You can snowboard and ski year-round in Zermatt, but the main season runs from November through April
  • Cervo closes for the off season — mid-October to mid-December, and May to late June
  • Average summer temperatures range from the upper 60s to mid-70s
  • Zermatt is car-free

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Mounted-antler lodge meets minimalist Swiss design at this boutique hotel in the shadow of the Matterhorn

The Look

The Cervo may have a swish Swiss address, but there’s nothing neutral about this boutique hotel’s atmosphere and hospitality. The Matterhorn looms dramatically in the background, and a private pine forest spreads out from the front door of this mountainside retreat, where mounted-antler lodge meets minimalist Swiss chic. Owner-hosts Seraina Müller and Daniel Lauber have capitalized on the resort’s alpine setting by highlighting natural elements including stone and pine, and using a warm palette in the property’s graceful and understatedly elegant modern design.

Bed and Bath

The 33 clean-lined rooms, with their cozy chalet elegance, are uncluttered and simply decorated in lulling earth tones. The aesthetic draws on the resort’s peaceful alpine address and such natural elements as blond wood. Smartly designed bathrooms have slotted wood sliding doors and white tiling against charcoal floors. Graphic print wallpaper features in the Superior Double Rooms, along with platform beds with a dual desk space. Opt for the Signature Spa Suite and you can soak up the Matterhorn views as you soak in a private whirlpool bath on the terrace.

Beyond

The restaurant, housed in what was once the main chalet’s living room, specializes in regional favorites with an emphasis on game. Dishes like breast of quail, seasoned with Madras curry and wild honey, are served at walnut tables, surrounded by chairs with cushions upholstered in a cheerful red-and-white checkered pattern. The polished bar is overhung with a row of antlers, some of which come from deer the owner hunted and collected himself. Head to the pinewood terrace for magnificent views of the ever majestic Matterhorn — “Horu” to the locals. Monogrammed wool throws are on hand to keep things cozy if the weather gets chilly.

In the Area

Ascend the Rothorn for the best view of the Matterhorn and more than 30 other “four-thousanders” (peaks higher than 4,000 meters). Getting there — via funicular, then an eight-seat cable railway, and finally an oversize cable car — is half the fun. Shopping in Zermatt can be quite entertaining, with stores running the gamut from high-end sporting goods and fashion to eccentric art and quirky furnishings. Of all the area’s Alpine regions, Zermatt has the longest ski season. Strap on a pair of skis and head right to the lift. With a total of 29 peaks stretching to more than 13,000 feet, there are plenty of fresh flakes. After the slopes, experience the local favorite après treatment at Prato Borni for fondue and raclette cheese melted over baby potatoes, served with cornichons and pearl onions.

How to Get There

CERVO Mountain Boutique Resort
Riedweg 156
Zermatt, 3920 Switzerland

Reviews

5.0 Excellent 784 Reviews
Fairy tale
Reviewed 4 weeks ago

Very beautiful hotel, feels like in fairy tale!!
Perfect quality of food and service is on very high level!!
I would like to mention Front office staff, upon check in they were very friendly and smiley!!
Thanks to everybody!!

Auszeit!
Reviewed 2 months ago

The crew, their amazing food offering and sauna facilities make the CERVO for me THE place to return at least two times per year. .. and i am also impressed how they stage a seasonal welcome - decoration and attention to detail is top!

A surprisingly good place to stay
Reviewed 2 months ago

Cervo is a 5-star property affiliated with Design Hotels. It sits on a hillside on the northeast portion of Zermatt.....roughly in line with the train station, but at a higher elevation. There are some very, very good things about this hotel, but a few things that are troubling.

Positives:
- location: the hotel sits about 100 meters above the town with full views of the Matterhorn. Across from the main building there is an elevator that descends to the level of the town and from there it is a 1 minute walk in a tunnel to the Sunnegga funicular, a 7 minute walk to the Gornergrat train that is across the street from the regular train station. The location is excellent.....there is a ski/bike trail that ends at the hotel & the additional height of the hotel affords guests great views and added privacy from the crowded main town while still affording easy access.
- configuration: there are 5 buildings, 4 with rooms and spa facilities & the 5th with rooms, the two restaurants, the lobby and other public areas. Three of the buildings are adjacent to the main building and overlook the large outside terrace that serves as a dining area, a bar and a general hangout place. The fifth building (#5) sits across the street/ski trail....it is the 'quieter' choice.
- rooms: range from very good size to quite large to huge (the owner's suite) They are well set up with a very nice balcony (all with views of the Matterhorn), a large bathroom, a seating area and a good amount of closet space. The furnishings are simple, but appropriate. The beds are good.
- service: friendly, efficient and understated.
- food & beverage.....excellent, first quality and at a very high price/quality level. Only Cervo was opened....it is a small, intimate dining area, and quite nice. The food was outstanding as was the wine list.

Some less than positive notes:
- the couches are 'sleeper sofas'.....I hope they are more comfortable as beds than they are as sofas....they are almost unusable as sofas.
- other than the outdoor bar/dining area, the public spaces are small & feel a bit cramped.
- I am not sure this really fits with Design Hotels.....it is a very good hotel, but the design aspects fall short of what one finds at other Design Hotels.....the room interiors range from rather plain to 'what designer convinced them to do that?"

Overall, this was a very good hotel. Not my favorite Swiss/Alp hotel, but enjoyable.

I loved every minute.
Reviewed 3 months ago

My partner and I loved Cervo. The hotel is clean, minimalist design, comfortable bed, lovely shower and great terrace. The only little thing I did not like were the pillows (basically flat). A bigger choice would have made my sleep perfect. Natural soaps and hair wash products were much appreciated

Staff is incredibly nice, helpful and warm. We felt pampered and listened to, even when changing plans at the last minute.

Food at the restaurant is really good and so are drinks at the bar. We will definitely be back and enjoy the experience again surrounded by snow. Can’t wait!

A Slice of Swiss Heaven
Reviewed 3 months ago

Prior to booking my stay at Cervo I did extensive research on various hotels and their amenities. I had traveled to Zermatt before and was looking for something that had charm and was inviting, but with a level of Swiss sophistication that was unique, but not over manufactured. More specifically, something that was close to everything, but not in the middle of Bahnhofstrasse and the crowds of tourists. Cervo delivered in every way possible. The rooms were well appointed with wonderful views from all vantage points (bed, the shower, the bath tub). Every detail was superbly executed (complimentary snacks / beverages, antique notepad, Molton Brown toiletries, working space with a fantastic view) and if it was not for the majestic Matterhorn and surrounding mountains I would not have wanted to leave my room / chalet. Having spa amenities in each chalet was especially lovely, given that you only had to walk downstairs versus outside to relax and pamper yourself (it rained for a portion of my stay making this an extra benefit). Breakfast was top notch with a wonderful buffet, as well as full menu to choose from (I highly recommend their version of avo toast and fresh pressed juices). Additionally, dinner at Puro was superb, which was a treat as having lived in Switzerland, it is not necessarily a country I think of when I want delicious food. All in all, I cannot saw enough wonderful things about Cervo. Zermatt is one of my favorite travel destinations and I will not hesitate to book Cervo for all of my trips moving forward.