IBEROSTAR La Bocayna Village
What We Love
- All-inclusive bungalow living at a chilled holiday village on Lanzarote's south coastThe home-from-home feel of your own private bungalow
- The buffet restaurant, featuring show cooking
- Having a bunch of top beaches within reach - Playa Blanca, Bahía de las Coloradas and Playas de Papagayo
What To Know
- You can arrange windsurfing, diving, and other water sport excursions through the hotel
- Relax around the pool with Balinese daybeds, umbrellas, and hammocks
- Free WiFi
IBEROSTAR La Bocayna Village’s attractive cluster of charming bungalows in southern Lanzarote nestles within easy reach of some of the island’s best beaches. The dramatic mountain backdrop and imaginative use of volcanic stone around the resort’s grounds adds to its impact. There’s a real home-from-home atmosphere here, with a welcome injection of hot Spanish sun.
Your roomy bungalow is nicely private, set among landscaped gardens, and with your own sun-dappled private terrace, you can choose to pass lazy days in complete seclusion or venture to the centrepiece of the resort – its delightful free-form swimming pool.
The main restaurant has a flair for great show-cooking buffets and there’s a well-equipped spa with large open-air hydromassage whirlpool you’ll want to get stuck into. IBEROSTAR La Bocayna Village received a TripAdvisor Certificate of Excellence.
How to Get There
Reception was fine and the staff always very helpful. The hotel rooms have a security safe so you don’t have to worry about your valuables. The rooms were spacious and the beds comfortable. Probably the most comfortable hotel bed I have slept in for a long long time. There was plenty of hot water at shower time and it never ran out. The room cleaners were very good and did a great job every day, yet I still had to evict 4 cockroaches during my 10 day stay (don’t know where they appeared from). The hotel has a nice (but unheated) swimming pool and in September there was no problem finding an empty sunbed (I never actually got in the pool so can’t comment on the water). The pool area had a bar with modern music blasting out most of the day (yet the hotel guests were mainly over 60. Perhaps music to suit the guest age range would be better.) The Hotel is situated just a 5 minute walk to the beautiful naturist beaches of papagayo, but if you wanted to visit the main centre of the resort near the town beach and harbour, it was a 30 minute walk along the seafront. The hotel is built on the side of a hill so there was plenty of slopes for the disabled in a wheelchairs to get around the hotel grounds, but unfortunately, there are no hand rails on the steps or the slopes for those who are just a little infirm with their walking so my wife who doesn’t walk too well, had great difficulty getting around.
The Dining room was awful and we wasn’t impressed with the food there was very little choice. The tables are so small there just isn’t room to put everything. We had to sort through the pile of clean plates to find one that was actually clean and not still covered in yesterday’s food. The plates were always stone cold. There was always an item or two of cutlery missing from the table and with no trays of cutlery to be seen anywhere we had to just pinch them from other tables.. The little packets of butter ran out on the second day leaving just margarine and it was nearly a week before butter appeared again. The food was tasteless. At breakfast the scrambled egg was always running with cold milk. You had to ask them to cook you fried eggs through a hatch and these used to take hours. The only positive side with the food is that the ice cream was fantastic.
We stayed in one of the larger two bed rooms with a large patio and personal Jacuzzi, but it just lacked care on the maintenance side. The gate to the little garden didn’t shut properly so kept banging all night. I reported it and it was fixed within 12 hours but by the next day it was back banging again. The door to the room was difficult to open, you had to pull hard on the lock to get the key to turn. The patio locks were just a pin shoved through a hole to stop them opening. The room had cooking facilities but only 2 plates, 3 forks, two butter knives and no sharp knives at all. The private patio was brilliant. It was very spacious and wasn’t overlooked by any part of the hotel or other rooms, so I was able to sunbathe naked at any time of the day (great for me being a naturist). At the time, it was brilliant to have a private Jacuzzi on the patio, but after a few days I became rather worried when I noticed that the Jacuzzi had had no checks on the chemical levels and cleanliness from day one. By the end of the 10 day holiday there had still not been any checks on the Jacuzzi water (something that should be done daily) so I stopped using it about half way through the holiday. It all came to fruition when I got home and within 2 days had a severe bladder infection. I hadn’t been in the sea or the swimming pool, so my doctor believes that the only place I could have picked it up is from the uncleaned Jacuzzi (a very common occurrence from an unmaintained Jacuzzi my doctor told me).
Would I stay here again? Only if they gave a 50% discount
I am writing this review as we are here currently and I have tried to take this up with the hotel have spoken to three members of the reception team and been fobbed off three times
We have a nearly 3 year old and wanted a few days in the sun after Christmas. We chose this hotel purely because the jet2 website stayed the pool was heated and I have also read a question in here as to whether the pool is heated and a reply from the hotel saying it is in the winter this is simply not the case and I feel I need to let other families know so that they don’t make the same mistake we did as once you are here you are stuck.
No one is going near the pool because it literally is freezing and we feel we have been mis sold the holiday on false advertisement.
I do have to say the bungalow is lovely, spacious and clean yes dated but what do you expect for canaries? The food is top notch and is such a shame that the main attraction being the pool not heated is such a let down
So if you are a family wanting a heated pool this is not the place for you I would do a bit more research and stay somewhere that is confirmed as heated.
I doubt we will get anywhere and am so disappointed as we paid a lot of money but if nothing at least warning others is a positive
For me it was the second time I came to visit this hotel. I thought they can’t top it anymore but especially Marcel at the reception showed special interest for a awesome check in and as guide to show where to go! Thank you very much for the great stay and hope to see you soon again.
We loved this hotel. The staff were all wonderful with big smiles for everyone. We had room 20 which was at the end of a block with great views and very private, The bungalow was very spacious and spotlessly clean. Very convenient bus link a short walk away. The food was fine with a huge variety of different fruits for breakfast . Dinner was different every night for the six days we were there.
can understand why they are mixed reviews , if you have booked a iberostar hotel before this is completely different as they are all individual bungalows which all need a bit of a do up , if you traveling with elderly or disabled guest as i was this maybe not the place for you as its on a hill and a little out of the way ( however taxis were only 3 to 5 Euros into playa Blanca , we were on the top level which for the other members of my party was a bit of a struggle .However we had a lovely stay the staff are lovely the accommodation is kept spotless, the bungalows have a patio which is large and catches the sun all day with spectacular views of the sea . very very quite so if your wanting a big social scene this is not the place for you. The kitchen is well equipt with fridge, microwave,Kettle , nespresso coffee maker Take some extra pods as only 4 supplied , each bungalow had 2 bedroom and 2 bath rooms and a living room, beds were firm but comfortable. A supermarket is 5 min walk, we stayed half board breakfast was lovely and dinner was buffet style starter and pudding but a choice of mains cooked to order which had a good choice and were all lovely . Nice pool area but water was very cold and only occasional guest around . pool towels available.