Fairmont Chateau Lake Louise
What We Love
- Spicy Caesar cocktails (Canada’s version of the Bloody Mary) in the Lakeview Lounge upon arrival
- Sunrise canoeing on the world famous lake
- Hiking the Lake Agnes trail to a secret teahouse (of the same name), where you can enjoy more than 100 types of tea and sweets with breathtaking views of the Bow Valley
What To Know
- Free WiFi; just sign up for Fairmont’s President’s Club loyalty program (free) at check-in
- More for families than for couples looking for a romantic getaway; there are numerous kid-friendly classes
- The scene at the indoor pool (there is no outdoor pool) can be wall-to-wall children
- Free WiFi
- Kids Club
- Parking On Site
The majestic lobby bears the perfectly preserved grandeur of yesteryear. Adorned with oil paintings, polished wood and plush carpets, the space is capped with a chandelier and a grand staircase straight out of a Victorian novel. The lobby opens onto the iconic Lakeview Lounge, with its majestic plate glass windows and remarkable view of the lake and glacier. Kids will love Marcus, the hotel’s golden Lab “pet ambassador,” who wanders the lobby. (Note: He can be walked around the grounds Monday to Friday).
Bed and Bath
The entry-level Fairmont Rooms are on the small side, as are the Fairmont Lake View Rooms (but come with an upgraded view). All rooms are carpeted and include stately furniture finished in old-fashioned wood and brass, and truly comfortable beds. In the marble-tiled bathrooms you’ll find Rose 31 products by Le Labo.
Walliser Stube elevates the classic fondue meal to new heights. Recently renovated in bright woods, this Swiss-German restaurant leaves every palate satisfied with its inventive take on classic fare. Make reservations before you arrive; this experience gets booked up most evenings. For a nightcap head downstairs to the Western-inspired Glacier Saloon for cold local drafts, hockey on almost every TV and maybe a game of pool in the wee hours. The Chateau Deli is great for a quick breakfast and is also the only place you can find a decent latte within 20 miles. The spa features products and treatments by Aveda.
In the Area
Just on the other side of the Trans-Canada Highway lies one of North America’s premier ski resorts, also aptly named Lake Louise. The Fairmont’s shuttle runs to the ski resort regularly. In the winter (November to May) enjoy some of the best skiing imaginable; in the summer the resort’s gondola takes visitors up the mountain for natural pursuits such as wildlife watching and hiking. All of this activity is bound to work up an appetite. For an elegant evening head over to the Post Hotel and Spa for dinner and a bottle of wine from its 25,000-bottle cellar.
How to Get There
I'm writing this review now, before we've arrived because we've been blown away with the quality of service provided already! My husband and I have been planning this vacation since the summer and wanted to celebrate in style. We chose to stay at the Lake Louise Fairmont because each time we visit the Rockies we're captivated by how beautiful Lake Louise and the Chateau are.
The first time we called the hotel it was because we had accidentally booked the wrong room! We really wanted a Junior Lakeview Suite and had selected a different room. Online we couldn't change it but when my husband called the hotel they transferred him to the manager right away and he was very quick and kind in fixing it!! Thank you!
We're travelling with our 2 large furbabies and I was a little worried about the hotel accommodating them.After the first call to fix our mix up we called a few more times (Thank you for being so patient!) and talked with wonderful customer service agents again! They have been so great in answering all our dog related questions with unlimited patience! Plus have very kindly noted our corner room preferences, set up very convenient and flexible dog sitting services and gave detailed information for the dog friendly activities they provide! We booked afternoon tea, a sleigh ride, spa treatments and more and the staff have been so nice in sending email confirmations of our talks as well as accommodating us perfectly!! Thank you Lake Louise Farimont for easing all our concerns before we even arrive.
A bit of a lengthy review but we wanted to express our sincere thanks because we travel a lot and this has been some of the best customer service we've experienced!
We can't wait to stay in January 2019!!
The Fairmont Château Lake Louise is an amazingly beautiful property. The staff is very friendly and attentive. Hannah in the Royal service team went out of her way to make me feel like a very special guest. She is the best!
This was our first time staying at Chateau Lake Louise. We normally can't afford this level of luxury but my husband had a conference there so we got to spend 4 nights in late November - early December, 2018. The natural beauty at Lake Louise is legendary. And it was. Nature is usually what I completely focus on. We're hikers and campers. But this time what ALSO blew me away was the consistently phenomenal attentiveness and just plain KINDNESS of the hotel staff, from the bell captain, the breakfast server, the chef, to the staff manager. Yes, I suppose it should be somewhat expected at this sort of place but some of this can't be written off as a job. Tips aren't expected and I didn't give any. Yet everyone took time to stop and chat--10-15 minute talks--and they remembered what I said and anticipated any needs I might have. After a nice chat with my server at breakfast, I scribbled a note on a napkin thanking her and wishing her well. That afternoon, a plate of desserts was sitting in our room with a typed card from the server, hoping my hike went well and other things I had mentioned to her. That was amazing. It happened the next night with a hand-written note and a bottle of wine! The chef remembered how I liked my eggs from one day to the next. (Do you know how many people he sees?) The bell captain took time to talk with us every time we saw him. Not short talks either. And during a group discussion when he heard that I didn't know the schedule of the skiing event across the road, he silently disappeared and reappeared, stapling a freshly printed copy just for me. I hadn't even asked for it! They even have a guide that will go on hikes with you (or describe his wildlife encounters/photography if what's what you like). I could go on. The manager said that the employees there really want to be there and if the don't, they don't stay. Whatever it is, they certainly made me feel valued and cared for. Wow. I'm not used to this sort of service except from friends and family. Thank you, Chateau Louise, for an unexpectedly lovely vacation. Let's hope my husband goes to the conference next year! I'm carrying his bags. : )
I just stop by for tea and scones at the Lakeview lounge and was said by the amazing Penelope. She was super accommodating and truly made this visit special. We hope to see her again on our next visit.
What a magical experience, one I will never forget. I chose to purpose to my new Fiance here and the Fairmont did an incredible job making this an experience we will never forget. From the accommodations to the beautiful scenery I would definitely revisit this establishment and I can not wait until I do! The servers we're also amazing and very respectable and professional Penelope in the Lake View Lounge and Neal in the Walliser Stube were fantastic. Couldn't have been more happy about the Hotel and the their accommodations. I have already highly recommended them to multiple friends and family.