4.0
Very Good 4868 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • In-your-face Mother Nature at her wilderness best
  • The newest spa jewel in spacentric Fairmont’s renowned collection
  • Very pet-friendly even in the main building’s ornate Great Hall
  • Jasper Park is Fairmont’s 2009 Environmental Hotel of the Year

What To Know

  • Remote location
  • 1960s guestrooms are charming but not modernized; some are showing their age
  • The restaurants here and in the nearby town of Jasper have a monopoly — since both are in the middle of a national park — so meals can be pricey
  • There’s often construction on-site – right now it’s at the casual restaurant

Amenities

  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
sofa living room Fireplace home Lobby hearth

Overview

The Review

In the midst of the area’s jaw-dropping scenery, Fairmont Jasper Park is the latest of many hotels to call this national park home. Since Fairmont acquired the property just over a decade ago, the resort has been undergoing constant improvement. Case in point: the new-for-this-year $7 million spa.

Over the years the Fairmont Jasper Park has evolved from a fair-weather hotel to a year-round operation; nowadays the lodge delivers immediate access to world-class downhill skiing, snowshoeing, skating and cross-country skiing in the park. In summer, golfers share the number one resort course in all of Canada, with herds of wild elk.

{“type”:”img-inline”,”src”:”/static/images/product/properties/editorialreviews/9865/pgal-45145-1291403398-full.jpg”,”width”:”275″,”caption”:”This hotel is the third to site on this site; the majestic nature outside has always been the draw.”}Fairmont hotels seem to always have a special asset, architecturally, historically or naturally, and here it’s the latter — a truly one-of-a-kind setting in one of Canada’s oldest and best-protected national parks. There are no other hotels and few other people, just endless views of the towering Canadian Rockies, the pristine waters of Lake Beauvert and the beauty and wildlife of the surrounding wilderness. To top it all off, the hotel sits at one end of the famed Icefields Parkway, considered one of the greatest drives on earth, summer or winter.

Winter is the resort’s lesser-known secret season, when deep snow and challenging terrain make the 84 trails of the nearby Marmot Basin ski resort extra-appealing. Hundreds of miles of area mountain bike and equestrian trails become cross-country ski routes in winter, and the architectural charm of the main building’s Great Hall is even better with a cocktail in front of a roaring fire.

How to Get There

The Fairmont Jasper Park Lodge
Old Lodge Road
Jasper, T0E 1E0 Canada

Reviews

4.0 Very Good 4868 Reviews
Disappointing for a Fairmont experience.
Reviewed 5 hours ago

This was our first stay at the Fairmont in Jasper. We've enjoyed the Fairmont in Calgary, Toronto, Quebec, and Bermuda in the past. I have to admit I did not expect our room to be in an outbuilding, or that the rooms were situated in buildings outside of the main lodge. We had perused many photos on the internet and it was not apparent. So we were disappointed that we would have to bundle in our winter gear to enjoy what the lodge had to offer. This is on us though, we should have done more research, but never expected to use the description ' campground layout' or 'motel-like' to describe our stay. I'm sure in the summer the effect is more appealing. As it was, the walk on the icy roads, having to step into the snow banks for passing cars was less than charming.
We did have some disappointments that we had hoped would be addressed by the Fairmont organization, but after emailing twice with these concerns we have received absolutely no response, despite the pop up that we would receive a response within 48 hours. It’s been two weeks.
Wifi seemed spotty or weak. I was unable to connect to wifi with my iPad, which has never happened at other resorts, so I presume it's the wifi, not the device. The fact that even our cellphones occasionally lost connection and resorted to 3G connections supports this presumption.
I was sorely disappointed to hear the pool was closed due to the cold, but opted to go to the gym in lieu. I could not find a gym locker that worked properly. Several had an 'out of service ' label, but I suspect many more were out of service. Given the gym was empty and the pool was closed could the remaining lockers really all be in use? I eventually left my belongings unlocked and proceeded to the gym. The first treadmill I tied was not working, displaying an error message. The second functioned perfectly.
I went to have a bath on return to my room but the drain in the bathtub was not working properly and it had to be a very quick bath as it drained constantly.
Lastly, I made coffee this morning which was lovely. The sign stated there was additional coffee in the minibar but I checked everywhere around the minibar area and there was no additional coffee.
We were also unpleasantly surprised by the resort fee. When my husband asked what this included it seemed to cover extras that were not available (pool, bikes)to us, or items that most resorts do not charge extra for.
If I had experienced these disappointments in a hotel other than a Fairmont, or if I hadn't paid just over $300 for the night, I would be more forgiving, but neither of these exceptions apply.
On a complimentary note, the rooms have been nicely renovated, and the beds exceptionally comfortable. The staff were all very professional and seemed genuinely interested in making our stay pleasant.

Amazing Team
Reviewed 21 hours ago

The Lodge itself is a mix of modern and historical structures and was a nice pace to get away. What made the experience excellent was the staff. From setting up events with the concierge before our stay, to checking in and the the service in the restaurants, everyone went above and beyond to make us feel welcome. I cannot recommend enough taking the time to chat with the team to get the most from your experience at JPL - amazing group of people.

Amazing place amazing staff amazing customer service
Reviewed 3 days ago

We are a retired Australian couple and have saved for some time to have this holiday in Canada. We originally planned to stay for 3 nights in this wonderful wilderness lodge but due to circumstances out of our control (VIA train to Vancouver was 36 hours late!) we stayed another two nights. What a bonus but what a financial nightmare. I could have been really worried but the staff and management were wonderful and went out of their way to help and make our stay extra special. I don’t think anywhere else would have been so very generous. I can’t speak highly enough about them all and this beautiful place. The rooms vary from small but comfortable to spacious and luxurious. Nothing is left out. The lodge is wonderful for spending an hour or three by the huge open fire, bourbon in one hand and a good book in the other. Food is generous in proportions and oh so yummy. Live music tasteful and covers all ages. Nothing to complain about at all. Just wonderful. Going home to save up to come back and spend a week here. We don’t care if it’s winter or summer as Canada seems to be a very special place full of the kindess and most respectful people. The lodge is no exception. Thank you to everyone for making our stay so very special.

Beautiful Location, Nice Facilities, Good Included Extras with Resort Fee, Expensive Food
Reviewed 3 days ago

We stayed in a beautiful suite overlooking Lac Beauvert in the 500 series rooms. The property is rather expansive, and there's a fair chunk of walking from facility to facility. The staff is truly wonderful - very happy to make your stay as good as they can - very friendly and engaging. We did not have one negative interaction with any of them. This is a Fairmont, so you don't expect discount prices, but the food is rather aggressive in pricing... like a $30 hamburger in the Emerald Lounge. We didn't partake in that. The drinks were really great - prices were elevated but not outrageous - and the bartenders can really make quality cocktails. What's great is that they include things like ice skate rentals, snowshoes, tobogganing, etc. with the $25 resort fee: no extra charge. Most hotels offer nothing other than internet access for the so-called "resort" fee. Fairmont actually delivers value for that fee! The property itself is beautiful (though obviously covered in snow when we were there). They've got an awesome ice skating park built on Mildred Lake that you must try! Exciting to see the elk and deer roam and grazing. You feel very close to nature. Would absolutely recommend.

Family Day Long Weekend Getaway
Reviewed 3 days ago

We had an awesome stay with the family this past Family Day long weekend. There were so many activities on site to keep us entertained (yoga, gym, swimming, skating, cross-country skiing, camp games and crafts for the kids). Restaurants were great and the overall service superb. Will definitely be back again.