89%
Members Recommend
4.5
Very Good 8426 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Stables and a championship golf course on the resort grounds
  • An award-winning spa, decked with waterfalls and a mineral pool
  • Jaw-dropping Bow River views
  • There are 11 restaurants, cafés, and bars onsite

What To Know

  • This resort was once dubbed “ The Castle in the Rockies” and owned by the Canadian Pacific Railway
  • Families should book a room in the more spacious Stanley Thompson wing
  • Don’t miss neon blacklight bowling at the property’s entertainment center
  • Ski season stretches from mid-November to mid-May here

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Lounge Resort mansion palace flooring ancient history Courtyard

Overview

Historic Scottish Baronial Castle-inspired retreat, chock full of modern conveniences and outdoor adventures, at the foot of Alberta’s Rocky Mountains

The Lowdown

Guests choose this 125-year-old resort for access to world-famous ski slopes, hikes, and “champagne powder,” as the inimitable snow on Rocky Mountain is called—though the wow-factor isn’t just limited to its natural surroundings. With its turrets and stonewalls, the dramatic exteriors of this alpine castle are a worthy match for its picture-perfect backdrop, while in-room flourishes like chandeliers and crown molding hint at its 19th-century origins (the property’s initial wood incarnation burnt down in 1926, but was swiftly replaced two years later). Despite nearly 800 rooms and suites, the resort’s grand and almost overwhelming scale is juxtaposed with personalized service: the friendly mixologist at the Rundle Lounge is always ready to stir up a custom-made cocktail, while the attentive concierge staff has been known to assist with wedding proposals. The extensive dining selection here is practically a culinary kingdom of its own; highlights include a seasonal sushi bar, a high tea service, and a fondue restaurant housed in a picturesque Bavarian cottage.

In the Area

The resort is an hour and half’s drive from Calgary, though you’re most likely here to escape the city. With a trio of the area’s best mountains just short drives away, you can ski a different summit every day (guests have access to ski at the Fairmont’s other properties, in Sunshine Village, Lake Louise, and Banff Mount Norquay). During the summer months, opt for a self-guided road trip—the concierge can help you plan—that hits area attractions like a 1930s-era bathhouse, the Banff Gondola, and Mount Norquay Road, where you’ll spy plenty of wildlife such as bighorn sheep, elk, and even bears.

How to Get There

Fairmont Banff Springs
405 Spray Ave
Banff, T0L0C0 Canada

Reviews

4.5 Very Good 8426 Reviews
Banff Springs Hotel
LindaB3164

Fantastic! Set in an idyllic setting, accommodations dining, golf, and service were all top-notch.A special shout out to the Willow Stream Spa - the Majestic Blue treatment accompanied by time in the mineral pool was amazing.

Poorly handled complaint
Candace W

My husband & I stayed many times before. This time, our room was unusually humid. We spotted, what seems to have been a water leak left untreated. Patched, uneven, damp, discolored. We didn't use the in room shower, during our 24hr stay. I find it strange, if the hotel staff had not previously reported unusually high humidity in that particular room prior to our stay. My husband woke up congested. I sent 2 emails, each of which said I would have a response within 48 hours. I have not received a response or reply. One was sent immediately after our trip and another just last week. I know to expect more, as I mentioned having been a guest many times in the past. This was unacceptable. Below average handling of complaints. Side note **The hotel is beautiful, unique, and smells like nothing else. Staff our amazingly attentive and they will get almost anything you need. Spa facilities that do not compare to elsewhere. Any flavor your palate may desire, food or drink.**I'm just not sure who is on the receiving end of the complaint line and leaving customers feeling ignored. I wanted to handle this privately but that clearly has gotten me no where.

Spectacular hotel!
msw7

Historical, romantic and magical...this hotel is simply extraordinary. As we approached the hotel in our car we gasped at its grand size and elegance. Nestled in the mountains we discovered there are stunning views out on the various terraces. The hotel staff is courteous, smiling and helpful. The concierge was full of helpful advice and when I realized the 1:00 daily hotel tour would not fit in with our busy schedule he kindly gave me a hotel self tour pamphlet. I recommend doing this! We did and we wondered in amazement from lovely room to room and read all about the ghost bride, saw the black and white photos and immersed ourselves in the old world charm of the hotel. There were moments when it felt like we had stepped back in time.

We devoted a whole afternoon to swimming in the two luxurious, gorgeous pools (my little one enjoyed going from the hot pool to the cold pool and back). My husband and son rented bikes through the hotel and enjoyed riding around nearby village of Banff and Bow river. We are a family of five and we were very comfortable. We also took advantage of the lovely restaurants within the hotel. We especially appreciated how accommodating and attentive the chefs and wait staff were to my children who cannot eat gluten and to my son who has many allergies. At the snack store they even went out of their way to make eggs for my son when they realized he could not eat other options on the menu. This hotel and the experience of staying here while in Banff cannot be missed!