4.0
Very Good 1353 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Grotto Spa uses a cruelty-free vegan product line, Whistler Naturals
  • The Evergreen restaurant, which serves all-Canadian dishes like Paddle River Elk Medallions
  • The convenient, heart-of-the-action location in the town of Banff
  • In-room massages are available

What To Know

  • Pets aren’t allowed
  • Free WiFi
  • Breakfast isn’t included in the rate
  • Both valet and self-parking are affordably priced at $12 per day

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Classic Lobby Lodge Lounge property living room home house Resort

Overview

A ski lodge-style resort with pool and spa, surrounded by epic scenery and endless outdoors diversions

The Lowdown

The North Face crowd descends on small-but-perfectly-situated Banff year-round to immerse themselves in some of Canada’s most breathtaking scenery, and this lodge provides the ideal base for exploring the UNESCO-listed region. Expect shingled roofs, natural stone walls, woodsy beamed ceilings, plus a spa and pool. Evergreen restaurant, which boasts linen tablecloths and a crackling wood-burning fireplace, offers global dishes created with local and sustainable ingredients.

In the Area

Get cozy at the Banff Upper Hot Springs, a beautiful historic Alpine lodge offering hot mineral springs–travelers have been coming here to “take the waters” since 1884. Then head to Lake Minnewanka, where you can board one of two cruisers (mid May – mid October) for a narrated tour of the breathtaking local scenery, wildlife, and history. Back in Banff, warm your heart at local artisan bakery Wild Flour, where you can carbo-load on treats like gourmet grilled cheese, pulled pork sandwiches, and Mexican chocolate cookies before setting off to take in some of the best views of the Rockies on the Banff Gondola.

How to Get There

Delta Hotels by Marriott Banff Royal Canadian Lodge
459 Banff Ave
Banff, T0L0C0 Canada

Reviews

4.0 Very Good 1353 Reviews
Above & beyond
Reviewed 2 weeks ago

We visited just for one night for a mini honeymoon. They made it so special. We had a bottle of champagne & chocolates waiting for us and they gave us full breakfasts when we only ordered smaller meals the next morning.
They also allowed for a late check out. We loved the pool & hot tub and room service was great.
Thanks again for a lovely night. We will be back for sure!

They will tell you breakfast is included in the rate. After you check out, they charge you for breakfast.
Reviewed 3 weeks ago

I can not tell you how frustrating this is. They said: Your breakfast is included in your room rate. We signed and paid for the bill when we checked out. Then they charged our credit card (without our approval) for breakfast.

This is clearly unheard of for me with a Marriott Property.

I had to spend hours on this with my credit card company documenting this and sending letters to correct this issue.

Now that it has been corrected, I will file a formal complaint with Marriott Corp.

No matter was the stay good or bad, this i clearly NOT how a business should treat a good loyal long term customer.

Site seeing
Reviewed 4 weeks ago

I live in this area and the tourism and the scenery is absolutely spectacular. The wildlife is an abundance, and summer and winter sports are great. From canoing to hiking to skiing, it is an outdoor heaven.

Nice hotel with fantastic staff
Reviewed 1 month ago

Staff are fantastic and very friendly. Rooms are very nice but a little dated. Reasonably close to downtown Banff restaurants. Seems ridiculous that you have to pay $15 a day for underground parking. Seemed quite clean.

Reservation error
Reviewed 1 month ago

Tried to call hotel for reservation however there was no one to answer the phone. Called 4 x sent to voicemail.
Booked room online for $249 king room with fireplace.
When we arrived at our room, we were given 2 queen beds. Not very happy about the error. When I went to the front desk to correct the error, I was told that I called to change my reservation. I am sure there will be another unhappy customer with the wrong room as I did not call to chsnge my reservation. I gave up trying to deal Witt front desk as we were tired.
The room was alright however I did book a king bed.
Poor customer service.