Hotel Santa Brigida
What We Love
- A boutique stay in the heart of Naples, with bespoke design and authentic diningMeandering around the beautiful centre of Naples, with easy access to its most iconic landmarks
- Traditional regional breakfasts served at the hotel’s restaurant
- Receiving a gift from the hotel on departure, to commemorate your stay
What To Know
- Despite its location on Via Toleda, a rather busy thoroughfare, street noise isn't an issue
- The location is ideal for those looking to shop
- The hotel does hospitality well; look forward to a warm welcome (perhaps chocolates and a drink) and a parting gift (maybe homemade local pasta?)
- Free WiFi works well
In the heart of the historic municipality of Naples, the Hotel Santa Brigida is a chic boutique hotel fronting gorgeous interiors, stylish accommodation and an ideal location. Just a short stroll from the iconic Castel Nuovo, the Palazzo Reale and the Porto Molo Beverello, the hotel is perfectly placed for an ultra-relaxing Italian escape.
Individually designed, the rooms each have their own bespoke furniture, balcony and indulgent decor; completely in-keeping with the feel throughout the rest of the hotel. The restaurant at the Santa Brigida serves up hearty breakfasts and dinners, using locally sourced ingredients and regional cooking techniques.
In the centre of the action, the hotel is situated within one of the most relevant areas of Naples, just a stone’s throw from the Old Town and the boutique shopping neighbourhood of Chiaia. We are offering relaxing trips to the Hotel Santa Brigida, staying in their superior balcony rooms. Your booking also includes a welcome drink and a special present from the team on departure.
How to Get There
Firstly the positives - The hotel is in a fabulous position and majority of the staff are fabulous and friendly and the European continental breakfast is good. Other than that i would not stay here again. The hotel is old, tired in appearance and not of a 4 star standard. Other reviews stated this was a recently refurbished hotel. I do not agree.
The price is not comparable to other places of higher quality. The room i had was small and poorly designed. While suitable for one person, two people would not be able to move in there with their luggage. Simple things like removing the pull down cupboard on the amenity space would allow you to store luggage in front of half of the cupboard. Some of the cupboard space would be sacrificed to allow more room. the bathroom was however good in size. The bed was hard, the linens and towels old, the pillow like pancakes. The water pressure in the shower was average. The air con does not get overly cold and makes a noise if used on high.
For 1 night, this hotel is good although the breakfast needs to include more options. the staff is helpful and the room was nice.
the surprise is that it is in a a building being refurbished so you are checking in a construction site.
I stayed here for 5 days whilst visiting the city, and this hotel is definitely not a 4-star hotel. To put the hotel into perspective for you, the hotel makes an Ibis hotel look like a luxury hotel. At least the Ibis would correctly evaluate its star rating. For the record, I’m not a snob that only stays in 4 star + hotels, and I do give credit to them where it’s due in the review. This hotel is at best, a 2 star hotel. It feels like it's been flung together - uneven flooring coming up, dodgy fitted shower doors, broken mirrors, dodgy taps, dark hallways, etc.
Upon arrival via a taxi from the airport, we couldn’t easily make out the hotel. It’s effectively an apartment block, with the hotel being on the third floor. The signage is poor, and most definitely does not represent a hotel from the outside. The hotel is on one floor only, and access obviously by stairs and an elevator. The elevator is from prehistoric times, and we didn’t have much confidence in it at all so used the filthy stairs for the duration of that stay. When you enter the bottom floor, it’s basically a place for storing bins. It’s not a pretty site, and does not give a good impression. There is also a building site on the bottom floor, and the apartment block needs a lot of TLC. The floor is cracked, cracked walls, exposed electrical cables in the walls, etc. on all floors, not just the bottom floor.
The room we picked, was the ‘supreme room with balcony’. There is no balcony you can sit on, or would even want to stand on. So this is misleading in my eyes. The room is tiny - the sink and shower are in the main room. The shower leaks all over the floor, with the main shower head (which is fixed) spraying directly onto the shower door. In order to actually use the shower, we used the portable shower head in order to minimise water leaking onto the floor. It's also covered in rust. The sink tap was loose and the extendable mirror broken.
The breakfast is terrible. We tried on the first morning, and never used it again. Like other reviewers have stated, there were 3 minging jugs of juice and a few breads / hams to choose from. We used local restaurants in the city which were amazing, and plentiful.
The location of the hotel is really good. You’re basically on the main drag with lots of restaurants and bars within 5 minutes walking. The ferry port is about 10 - 15 minutes walking, and you can access Sorrento, Capri and others from this location so it was great for us.
I will state that most of the hotel staff were very pleasant, helpful and accommodating. This, along with the location of the hotel are the only positive points for us.
Be aware that you get charged a city tax which wasn’t entirely clear when booking through hotels.com, as it stated ‘all taxes and fees included’. The cost for us was 40 Euro (4 euro per night per person).
Overall if you’re OK with 2 star hotels, don’t care about where you sleep, not bothered about breakfast and the cost is acceptable for you then go ahead and book. Otherwise avoid like the plague. The only reason we didn’t get up and leave after 5 minutes of being there, was purely down to how we’d already paid in full up-front.