Sofitel Phnom Penh Phokeethra
What We Love
- Its central location, within easy reach of the city’s most famous sights
- The array of gourmet restaurants, from Western to Asian
- Nothing is too much trouble for the young and friendly staff
- Guests get access to the Phokeethra Sports Club's excellent facilities
What To Know
- It’s ideal for business as well as leisure travelers and families
- Traffic can be heavy around the hotel, so avoid traveling at rush hours
- A 5 percent service charge per night will be collected at the Jetsetter checkout
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
This 12-story, light-flooded hotel artfully blends contemporary sophistication with 1920s glamour. The striking lobby, with its polished marble floors, lofty coffered ceilings and wrought iron chandeliers, is reminiscent of French colonial design. There are plenty of Khmer touches, too, with rattan furniture, gleaming hardwood floors and gently whirring ceiling fans.
Bed and Bath
The 201 air-conditioned guestrooms and suites channel French colonial style, with muted tones, polished wooden floors and dark wood furniture. Spacious and elegant, they come with all the high-tech necessities — including flat-screen TVs and iPod docking stations — and many have lovely views of the river. Bathrooms come with twin sinks and separate tubs, as well as rain showers, and are stocked with L’Occitane products. Suites and Club Rooms include access to the Club Millesime for daily breakfast and evening wine tastings.
Guests are unlikely to go hungry. There are eight restaurants and bars. The flagship eatery, La Coupole, serves a famous Sunday brunch along with Western and Asian fare, and you’ll find traditional Chinese dishes and dim sum at Fu Lu Zu, authentic Japanese at Hachi and brick oven pizza at Do Forni. There’s also a chocolatiere and two poolside eateries. You can work off the gastronmic delights at the So Fit gym by doing laps in the pool or with a game of tennis or squash. Or just head to the So Spa for a relaxing massage.
In the Area
The Royal Palace, with its ornate architecture and golden buddhas, and the National Museum of Cambodia will give you a taste of ancient Khmer culture. The brutal regime of Pol Pot and the Khmer Rouge decimated the country in the 1970s, and the Tuol Sleng Genocide Museum and Choeung Ek, one of the country’s notorious “killing fields,” serve as a stark reminder. Browse the stalls at the Central Market and on Streets 178 and 240, then stroll along the buzzing riverfront, which is lined with bars and restaurants. Stop for a drink at the iconic Foreign Correspondents Club.
How to Get There
The hotel is beautiful and well-maintained, staff were helpful and nice in general. I stayed in a room with club lounge access which I had some issues with. 1) Sometimes, the staff was just away and no one was on duty at the lounge at all and I needed to wait to be served. I expected that someone has to be on duty at the lounge at all times. 2) There were insects flying around the food at the lounge from time to time. 3) During evening cocktail hours, I had to wait for 15-20 minutes to have the salad refilled. Also, I found the staff did not understand the hotel services well. We asked the lounge and also called the housekeeping to arrange a soothing bath (which is available at the hotel’s Sleep Menu) for us, but no one understood what soothing bath was. I also tried the spa but I have to say the facial was the MOST disappointing one I have ever tried. I expected a relaxing and slow/deep facial massage, the therapist just gave me a quick and superficial one which only lasted about 5 minutes. It was really a joke. I had expressed my disappointment and dissatisfaction to the spa front desk staff afterwards and I really hope that she could follow up with the spa manager to improve the spa quality as she promised.
Overall, my stay was a pleasant one but there are definitely rooms for improvement.
We stayed there for a night and two days but the hotel and the service was immaculate! They went out their way to help and support our old parents and the drive that they arranged from PP to Siem R was very comfortable. The driver spoke good English, and while we were a bit apprehensive about the drive(5hrs), it went off very smoothly. Thanks Sofitel.
After five year we went back to the Sofitel as we had a wonderful experience there. Despite’s the new surrounding construction the hotel has managed to retain an oasis of tranquility. The staff at the front desk was eager and professional at check in and check out, in particular a young lady recently assigned there. The decor is very pleasant and elegant full of details reminding of the country’s past. Rooms are very confortable and pleasantly decorated. Breakfast is excellent and the staff very caring. We tried the Italian restaurant the first evening and very happy about the service and the food. The only unpleasant experience was with one of the foreign staff at the front desk that was unforthcoming. We mentioned to one of the manager who was extremely understanding and very professional.
This is the 2nd time that we have visited this hotel over the Chinese New Year Holiday, for two simple reasons.
Very quite & very nice, which assists a super relaxing break!
The staff & facilities are extremely good indeed over this very quite period!
Our Butler Piseth was more than helpful & nothing is a problem, he only adds to the overall experience and relaxation and is an asset to Sofitel.
Everything here is what one would need for a destination stay or business trip.
During our stay the only thing that detracted from the overall experience was the buffet restaurant where it felt a little substandard to what is delivered throughout the rest of the hotel, restaurants, lounges and public areas.
Will continue to enjoy & visit, whilst maybe just avoiding the buffet dinner.
We just arrived today and were met by the most fabulous staff! Our checking in was seamless and completed whilst having a drink at the Millesime lounge. Moni from the front desk was ever so helpful and made the entire experience most welcoming. Our butler Piseth was wonderful and attended to our every need. Thanks so much for taking such good care of us!