What We Love
- Location, location, location: by the oceanfront park, beach, pier and shopping on Third Street Promenade
- Comfortably contemporary design and sunny, unpretentious staff
- The hotel is LEED Gold certified, and once you get here no car is needed
- READ MORE: 64 Things to Do for Free in LA
What To Know
- Typical of Santa Monica, ocean view does not mean oceanfront. There’s a street, a clifftop park and a bridge before you reach the beach
- Extra-thick glass sliding doors masterfully minimize traffic’s dull roar, but sensitive sleepers may still want earplugs
- Hallways connecting the two wings and garden are a bit mazelike
- A $4.50 Tourism Marketing District charge per night will be collected at the Jetsetter checkout
- Eco friendly
- Free WiFi
- Parking On Site
The Shore opened in late 2011, and the feel is of the times: clean lines of wood grain and aluminum panels, and tall glass windows fronting busy Ocean Avenue and the Pacific below. In the glass and sandstone lobby, the staff welcomes guests with bubbly in tall beakers like bud vases, while just outside, in the central courtyard, lithe bodies and families frolic around a small pool and hot tub. Hallways are done up in shimmery creams, ivories and grays, and a ripple pattern carpet that looks as if you could dive into it.
Bed and Bath
The contempo-cool vibe continues in the 164 guestrooms, where polished gray marble floors open onto striped carpets and a turquoise, aluminum and orange color scheme. Your eye is naturally drawn toward the sliding glass doors, the balcony and the ocean beyond; some rooms have partial ocean, garden or city (i.e., street) views. You’ve probably stayed in larger rooms, but there’s plenty of dresser and closet space. Striations of mosaic tiles line shower stalls, which have one glass wall to let in light and offer a view outside while showering, if that’s your thing – there’s a privacy curtain if not. Bath products are by Aveda. In keeping with the green theme, furnishings are made of recycled and low-impact materials, and rooms have recycling bins, good-for-you organic coffees and nuts in the minibar, and low-flow plumbing.
The pool and hot tub (solar-heated, natch) provide an endless summer vibe until 11 p.m., and etched glass panels offer some privacy from the sidewalk just beyond. In the city-side wing, you can kick back in a tranquil garden with a glass of vino and your e-reader; free WiFi throughout the hotel is a thoughtful touch. The fitness room is compact but it offers a Noah’s Ark of cardio: two of each machine. The ocean-view lunch and dinner restaurant-bar, Blue Plate Taco, is a fun and funky backdrop for Mexican cooking from the traditional (tortilla soup) to the coastal and California-friendly (ceviche, lobster tacos, seasonal cocktails). A lobby coffee bar sells breakfast goodies, or your stay gets you discounted breakfast at a much-loved nearby café.
In the Area
Anyone who says that no one walks in LA hasn’t been to Santa Monica. Though surrounded on three sides by America’s second-largest city, it’s easily walkable and bikable (Bike Center, around the corner, rents bikes and offers tours). The Shore Hotel is steps from the amusement park on the world famous Santa Monica Pier and the beach, and the three-ring circus of the Venice Beach Boardwalk is about a mile to the south. Shopping at Santa Monica Place and the pedestrianized Third Street Promenade is just out the back door. High-end shoppers and celeb-spotters: hit LA faves like Kitson and Fred Segal.
How to Get There
I travel often for work. It's usually last minute, on my clients dime (which I try to keep consistent) and I don't stay at hotels to enjoy the amenities, so I usually use Hotel Tonight because its convenient and has a solid range of types of hotels. This being said, I'm used to getting the worst views and the most basic of customer service. This is fair, I never complain because I'm sure these reservations leave little to be desired. That is until I came to the Shore hotel and was assisted by the front desk agent Roberto. As soon as I walked in and approached the desk with my bored attitude (expecting another undesirable check in judging my discount reservation) he greeted me with a huge smile and happy welcome. He engaged me in genuine conversation, gave me champagne and surprise, surprise put me in a great room!
Now the reason I chose to actually write this review (I've been on trip advisor 3 years and this is my first review so you know its worth it) is because I was in my beautiful room for a total of 30 min and having experienced multiple hotels, I know when neighbors are there to party. I'm no one to ruin someone's good time but I also had a long day ahead of me so I called down, explained and asked Roberto to be moved. It was busy when I checked in and I could hear how busy it was on the phone so I offered to come down with my luggage to get my key. I go down 1 minute later and you know what was waiting for me? My key! You don't know how many times this has happened before and you have to wait in line again and get even more annoyed stares because not only are you the cheap reservation but you're the complaining, cheap reservation. He pulled me from the line to give me my key, apologized for the issue, was gracious and kind and AGAIN gave me a great room! I was expecting a room with 2 beds or something with a crappy to be honest but no. Okay, so at this point I'm impressed and most of all thankful. I see him the next morning (which was weird because I saw him late at night the day before but he was just as smiley as he previously was) and I take this opportunity to thank him with a tip. He politely turned me down and made a comment about him and the staff being here to ensure guest satisfaction and thanked me for choosing the hotel and hoped I would return next time I returned to Santa Monica. So there you have it, outstanding customer service truly does exist.
So guess who found a permanent Santa Monica hotel for when she's in town? This blogger right here. Thank you again Roberto!
I highly recommend this hotel for anyone staying in Santa Monica. The location is perfect right by the promenade and directly in front of the Santa Monica pier. We had the room overlooking the ocean and it was just starting to watch the sunsets. Great hotel for a couple hours with an awesome bathroom.
This hotel is in a great location right on the main drag at the seafront and minutes from the peer, restaurants, shopping etc. However for the price it was purely OK- the rooms were quite basic with miniature balconies ( and we had paid for the better sea view rooms), breakfast was ok and the pool was tiny and a cramped area. Its perfectly functional with pleasant staff and smooth check in/ out but lacked in luxury. Liked the bicycle hire- thanks.
Enjoyed our stay here with a group of 10. Excellent service, nice rooms. Helpful and friendly staff. We enjoyed the pool and hot tub. The location is very convenient to Santa Monica pier and the main shopping district area.
I really want to express my appreciation to Victor the valet Tyler the lady at the front desk and Brandon for all their wonderful help. They were amazing and they were so helpful. We checked in late at night and they were able to help us to find food and accommodate our needs thank you so much for hotel we will be returning.!!